From January 22nd 2022 until February 1st 2022, Kiana Beauty is offering reviewers a chance to win a $100 Gift voucher. This is open to customers encouraging either a positive or negative review based on their experience. It is possible that reviews were written by customers who received such a reward. These reviews adhere to ieatwords’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. Further information regarding the Terms and Conditions of this incentive more information can be seen here.
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Customer Service at its best
This company lives and breathes the true meaning of customer service, from quick service and delivery turnaround times coupled with going the extra mile to make their customers feel valued with personalised notes. As a result I am now a loyal and returning customer.
1 comment
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hanilas2179Greater Melbourne (Inner), VIC
- 3 reviews
Awesome shopping experience at Kiana Beauty Melbourne
Kiana Beauty offers one of the best online shopping experience ever from the moment you order to the time you received the products. I was contemplating on buying my beauty products from Sephora au online but then decided to give Kiana Beauty a try. I was blown away. The prices on high-end beauty products are competitive and reasonable. I ordered on Friday and received my package on Monday. My Chanel lipsticks and eyeliner came beautifully wrapped with a handwritten personal note. That really makes a makeup enthusiast like me feel special. Bravo!
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Wow, thank you so much for choosing to shop with Kiana Beauty and for taking the time to leave us such a lovely review.
We are so thrilled to her that you have enjoyed every aspect of your shopping ex... Read more
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B OsborneGreater Melbourne (Metropolitan), VIC
- 3 reviews
Kiana Beauty, Brilliant!
I have recently purchased perfume and aftershave from Kiana Beauty in Berwick, Melbourne and am really impressed with the service and advice that their team have given me. They have promptly answered any questions that I had and have provided further detailed information where required. I am a male and very grateful for their time and assistance. Each purchase has arrived on time, nicely gift wrapped, together with a letter of appreciation for that purchase. Such a wonderful, professional team that go the extra mile to really ensure that yo...Read more
u are happy with your purchase. Thank you all so much. I am a very happy customer having purchased some lovely perfume for my wife and aftershave for myself and, for my next purchase, Kiana Beauty is where I’ll go. Thanks again. Bruce.
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Dear Bruce,
You have made our day with your lovely words. Thank you to you and your wife for supporting our small business.
We're so pleased to hear that you appreciate our service, our team, the gift wrapping and thank you note.... Read more
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JessMetropolitan Adelaide, SA
- 2 reviews
I absolutely loved my order! Will be back for more!
A big thank you to the team at kiana and it came with a lovely hand written note & wrapped up- it was all done so well!
They have great communication and fast shipping, personalised service and an easy to use website and checkout.
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Dear Jess,
Awww, you're welcome.
Thank YOU so much for choosing to shop with Kiana Beauty.... Read more
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Guido B.Hunter Region, NSW
Product, Packaging finessed with confidence and great customer relations
Hello there... I purchased some Chanel 'produits'. The delivery was exceptionally fast and fully tracked. The products were all bubble wrapped and then wonderfully presented (I bought Chanel) with Chanel ribbons - what you not expect from an online retailer. Hand written thank you's - It was such a retail experience you do not often come across. 100% recommended if you do have live in the city and even if you do definitely check them out. Guy (Hunter Valley).
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Awww Guy,
Thank you so much for taking the time to review us and for your lovely feedback.
We hope to see you again soon.
Love the Kiana Beauty Team
Similar opinion? Write a review on ieatwords.com.au!
PeterMetropolitan Adelaide, SA
Kiana - offering top service with the best prices that I have found in Australia
Thank you - I am more than happy with my order - & the excellent & professional service that I have received from the Kiana staff during the transaction.
My item - arrived gift wrapped with a personalized message from the management - which I appreciated.
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Deter Peter,
Thank you so much for taking the time to leave a review and for your kind words.
We look forward to helping you again soon.
Love the Kiana Beauty Team
Similar opinion? Write a review on ieatwords.com.au!
GayleGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 1 like
Wonderful service and a fantastic range of quality beauty products!
This is a wonderful store to do your online shopping. The range of high quality beauty brands they stock is superb. Items are also delivered beautifully packaged with a quick shipping time. This is a very impressive operation with great service.
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Dear Gayle,
Thank you for your ongoing support and for taking the time to leave us such lovely feedback.
We look forward to seeing you again soon.
Love the Kiana Beauty Team
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Thank you Kiana Beauty Melbourne
Thank you Kiana Beauty. What a pleasure it was to order from you. My product arrived promptly and In good condition. Wrapped well and had that extra touch, Chanel paper and ribbon.
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Dear Lew,
It was absolutely our pleasure to lovingly wrap your order in the signature Chanel gift wrap!
Thank you so much for taking the time to leave such lovely feedback.
Love from the Kiana Beauty Team
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Easy Peasy
Very easy online shopping, loads of products so definitely a one stop shop for me, website is not too flashy or in your face, nice understated look.
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Dear Mandy
Thank you so much for taking the time to leave us a review.
We greatly appreciate your feedback and hope to see you again soon.
Kind regards, the Kiana Beauty Team
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Find out how Kiana Beauty Melbourne compares to other Beauty Product Retailers
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Great and fast service
I purchased the Estee Lauder ANR - I have used many bottles of this serum, and love it, but it was my first purchasing it through Kiana Beauty. It was easy to find what I wanted, the price was great and service and delivery very prompt.
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Dear Karina,
Thanks so much for taking the time to leave a reivew.
We love Estee Lauder Advanced Night Repair too! It's a little miracle worker isn't it.... Read more
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Emily FletcherSouthwest, VIC
- 2 reviews
Crabtree & Evelyn Goatmilk & Oat Conditioner AMAZING!!
This conditioner is great I have tape in hair extensions with a sensitive scalp so when I need a good condition I leave this 1 in for about 20 mins and it makes my hair smell and feel so soft and beautiful after washed out.
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Dear Emily
We're glad that you are loving this conditioner.
We hope to help you again in the future.
Kind regards, the Kiana Beauty team
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Jann Qld.Gold Coast
Great prices.
Easy to order, excellent variety of products plus great prices with very prompt delivery. Thanks again I will be back!
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Dear Jann,
Thank you so much for your lovely comments.
We hope to see you again soon.
Love the Kiana Beauty Team
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MerceNewcastle
- Verified customer
Great prices for designer products
I love Kiana Beauty and buy my Chanel products from them. They have competitive prices for excellent designer perfumes and other products. They offer fast delivery and reliable service.
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Dear Merce,
Thank you so much for supporting Kiana Beauty and for your lovely review.
We hope to see you again soon.... Read more
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Very nice
Very easy to navigate, The range is very nice and plenty to choose from. the quality is top notch and reasonably priced.
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Dear Shaz
Thank you so much for your lovely feedback!
Best wishes, the Kiana Beauty Team
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Excellent service
Fantastic products that were so beautifully gift wrapped. Loved the variety of products. The delivery was so super fast. Excellent service.
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Hi Bella,
Thanks for your review. We are so glad to hear that you were able to find products you love, and that our service made you smile.... Read more
Hopefully we can help you again soon. Kind regards, the Kiana Beauty teamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Kiana Beauty Melbourne compares to other Beauty Product Retailers
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Awesome Aussie one stop beauty shop
This is like my one stop beauty shop! I can get a wide variety of brands and something for the whole family. Excellent customer service too!
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Hi Mel,
We LOVE that you called us "your one stop beauty shop!" That really makes our hearts sing.... Read more
And yes, we have products for women and men, but also for the little members of the family too. We love that you can get them all in one place. We hope we can help you and your family again soon. Kind regards, the Kiana Beauty teamSimilar opinion? Write a review on ieatwords.com.au!
Shay & Blue Salt Caramel
A very nice fragrance that smells of exactly what it says on the label.Nice website and an overall pleasurable purchasing experience. I appreciated the personal touches often absent when purchasing online.
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Hi Phil,
Thanks for your review. We are glad that you love your Shay & Blue Salted Caramel fragrance, and that you had a positive experience shopping with us. Our team do work add to add some love into all our orders.... Read more
We hope we can help you again soon. Kind regards, the Kiana Beauty teamSimilar opinion? Write a review on ieatwords.com.au!
sharynPoint Clare
Customer service is wonderful!
Easy to find the products from the brands I love! The products are always in stock from my favourite well known brands & the authentic quality is great .
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Dear Sharyn,
Thanks for your feedback. It's great to hear that we have the brands and products that you love.... Read more
We hope we can help you again in the future. Kind regards, the Kiana Beauty teamSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
It waassss amazing and authentic also the packaging was amazing love it i will get back and sop here
Amazing and perfect i am so in love with the service also the prices is okay however I recited it a 2 days after my order wow
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Hi Sarah,
Wow, we loved that you had such a positive experience shopping with us. We do our best to post orders out as soon as we can, and to add some love into each order.... Read more
We'd love to help you again soon. Kind regards, the Kiana Beauty teamSimilar opinion? Write a review on ieatwords.com.au!
Marcia Florence
- 3 reviews
Fantastic Service
I purchase all my Estee Lauder products via Kiana Beauty. They provide exceptional customer service and really quick transit times. I reccomend them for all beauty products. U won't be disappointed!
1 comment
Kiana Beauty M.Kiana Beauty Melbourne
Hi Marcia,
Thanks for your very kind words.... Read more
We love that you've appreciated our service, and that we have been able to help you with your Estee Lauder products. Please let us know if we can be of any further help. Kind regards, the Kiana Beauty teamSimilar opinion? Write a review on ieatwords.com.au!
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Kiana Beauty M.Kiana Beauty Melbourne
Dear Alexandra,
Thank you for choosing to support our small business. We look forward to seeing you again soon. Love the Kiana Beauty TeamWow, thank you so much for your lovely feedback.
We're so pleased to her that you have enjoyed our customer service and personalised notes.... Read more