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Reviews

(43)
(3)
(3)
(5)
(13)
  • Value for Money
    4.0 (8)
  • Ease of Use
    4.0 (8)
  • Battery Life
    3.6 (7)
  • Hardware
    3.7 (3)
  • Software
    3.5 (4)


Dave

DaveTOOWOOMBA

  • Verified purchase

A great phone and simple to use support website

published

Mum loves the phone and it's given her a degree of freedom back to call her loved ones, so I'd like to say a big congratulations on a very good product. It's very easy to change the phone details in the background using the website, and for further questions the KISA Team have responded quickly and have been eager to help. I would recommend this phone to anyone who has an elderly relative suffering from dementia, but it would also be handy for children as well.

Date PurchasedAug 2017

Pim2667

Pim2667Adelaide

Well thought out product

published
Date PurchasedAug 2017

Just what was needed

published

Mum was very happy with the phone and showed it off to all her visitors.
She did like the names of her contacts rather than having to key in numbers as due to arthritis she could not key in the numbers correctly.
The family would recommend KISA to anyone wanting to know that there is a phone available that can be easily used and also has an emergency button on it to use in case of emergencies.

Date PurchasedSep 2015
Georgie

Georgie

  • 3 reviews

One of the best modern inventions of our time!

published

I got this for my nan, who was in hospital and transitional care, and she did not have easy access to a phone. This really made her down, as getting calls from us used to support her a lot. Mobile phones were no use to her, but this has allowed her to stay connected and feel valued. I have shared this with friends who have loved ones that are aged or have a disability, and they too are blown away by this phone and have bought them.



The customer service is wonderful too.

There is nothing to fault here. Thanks guys!

Date PurchasedJul 2017

jade

jadeEssendon

  • Verified purchase

Consumer affairs have MANY complaints about them. Horrible and Deceitful company. Who charges for Se

published
Date PurchasedMay 2017

Working a treat

published
Date PurchasedFeb 2017

Darian

Darian

  • 3 reviews

Show them you care.

published

My Mum was so relieved and overjoyed to be able to keep in touch with family again. She is bedridden in a nursing home and was not able to cope with the extra complexity of the modern mobile phone. The Kisa gives a simple, quick one touch call option and the volume control is recessed and hidden on the back. This prevents the dreaded accidental muting of the phone so she can hear and answer incoming calls. The 15min. cutoff is also a great idea as she sometimes forgot to hang up! The only other thing it needs is better waterproofing to handle those accidental spills.The Kisa staff prove that great service still exists. Thanks.


Superb product

published

Just wanted to thank your team for an amazing product. The phones arrived in Tassie on Thursday and I delivered them to my mum and dad today. The delight on my parents faces was awesome. The reception is awesome and according to mum even better than her home phone. I will be sharing your product info with as many people as I can. The nursing home staff were amazed and had never seen anything like it before. Thank you so much, you have helped to make a traumatic separation for my parents somewhat easier with your product.

AngieK

AngieKPerth

Cant fix it - have to upgrade

published

A big step towards independence.

published

Keep It Simple Always - Priceless

published

My fit 89 year old mother was recently diagnosed with Alzheimer's & Dementia following a fall which she fractured her tibia. Mum was waiting for an hour down the street till she saw someone she knew!
Following her recovery the Kisa phone has given mum the confidence & comfort of continuing her passion for a walk safely. It has also provided our family with a great reassurance as it travels with her wherever she goes & is there at home if she needs.
Kisa has given mum a priceless source of freedom for which we are eternally grateful.
A special thank you to LEON, who went out of his way to assist with the connection,


Outstanding Product and 5-Star service

published

This is our second purchase of a Kisa phone in past few months. We spent a lot of time researching what was on the market and without doubt the Kisa phone ticks all the boxes for ease of use, price and company support. Thanks for the great service Jill.


Bought for my 86 year old mother great phone fantastic customer service always

published

Bought for my 86 year old mum. great phone
fantastic quick customer service. Very impressed
Great idea .............:


Amazing especially for use in medical and prolonged illnesses

published

Would recommend to all who need a simple communication especially when unwell
I used it to make direct calls to my doctors and they likewise to me ....did it have to juggle to find their number quickly!

Roslyn

RoslynAllora

sense if security

published

I assisted my mother to purchase a Kisa phone which I came across on the internet. Simple to set up and the staff also gave us any support along the way that we needed. Very impressed with the customer service and my mother is so excited to have this wonderful new device that has given her a sense of security.

A great solution for my brother

published

We gave my brother a Kisa phone for Christmas. He has an acquired brain injury and has gone missing a few times.

He enjoys the phone's simplicity and we are enjoying knowing where he is at any time. The phone has really helped our family overcome our concerns for my brother's well being.
And it's a local design!
Well done and thank you Kisa.


Cassie

CassiePerth

  • 11 reviews

Keeps turning off

published

I purchased this phone for my disabled brother 12 months ago. He has had the phone repaired and then subsequently replaced with the newer model and it still keeps turning off. The idea and design are great but the quality is terrible. The turnaround time for repair is at least 3 weeks as there are no local agents. I am looking for an alternative phone as this one isn't worth the hassle.


Elizabeth Q

Elizabeth QMcKinnon

Professional service with a personal touch

published

KISA is a surprisingly small company with a huge heart. Dmitri had all the time in the world for both me and my ageing parents. We all have the utmost confidence that he will help us make minor adjustments along the way if needed. This product is exactly what my parents needed. KISA has filled a need in the market and deserves to do well.


sharonofosu

sharonofosusydney

  • 8 reviews
  • 2 likes
  • Verified purchase

Kisa phone is rubbish - save your money!!

published

wjz

wjz

  • 2 reviews
  • 4 likes
  • Verified purchase

Faulty Kisa phone, fixed

published
Date PurchasedSep 2015

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Questions & Answers

Get it right

Get it rightasked

I bought this phone 5 years ago. It didn't work. We had two replacements but they kept flashing blue/red then nothing.
Was wondering if they had improved at all over the years?

No answers

Kim

Kimasked

Why can’t I hear person making call from Kisa phone and they cannot hear me.

1 answer
Sydney2011
Sydney2011

I do not work for Kisa, so unless they have the volume button all the way down (very low sound) i do not know the answer sorry - Call Kisa and they can help you I m sure.


mirrabucca

mirrabuccaasked

Is it 3g or 4G?
You know Telstra (and others obviously) are switching off #g in 2020, that's next year...

No answers

Get an answer from our members

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