Temperature can easily be +/- 10C out of reported temperature. Button broke off. Won't show current temperature when you place it back on the base, meaning you have to start to boil again to see the current temperature then stop it. Fine if you only ever boil to 100C, I guess. But don't rely on any of its useful features.

Had it for 3 years lid wouldn't open properly had to hold button down while using other finger to lift lid.
Just today the lid broke and the handle separated a little. Lucky I didn't scald myself.

As I decided to put on Product Review I've just learned that there is a Product Recall on this kettle.

Buyer Beware, save your money.

I received a replacement kettle due to recall but the replacement is extremely noisy when boiling water.
The lid is difficult to open which results in me filling via spout.
I expected better from a KitchenAid product.

The kettle intermittently just does not work
No reason just does not work and then out if the blue it does
A faulty appliance that has been reported as such across the internet but still sell it rubbish

The lid doesn’t open and now the whole top of the handle has come away so cannot be used. Purchased from Myer in Penrith NSW. This product was not cheap for a kettle so I expected it to be amazing. Sadly I’m extremely disappointed. The water boils great and tastes fine, the kettle looks great.

I had a recall on my kettle and I see from other reviews that the replacements have been sent out but as yet I haven't received mine am I likely to get a replacement and will it be better quality than other which are still having problems with the lid not breaking it seems that its a ongoing issue with kitchen aid kettles so I maybe lucky not to get my replacement and will not recommend product to anybody else

I bought this item a few years ago and after a few months the lid would not open. Having returned it to Myer (who tried to make it seem that this was normal wear and tear), Kettle #2 developed the same problem after a number of months. Having called up KitchenAid I discovered that there was a recall, so I received another kettle. Guess what? Not even a fortnight has passed, and Kettle #3 is already not opening. Such an expensive kettle with such defects, it is simply unbelievable. Don't buy this at any cost.

Have used this kettle for a while and very happy. Apparently Kitchenaid has sent out a recall on the faulty handle, but my kettle is not affected as it is part of more recent production and I believe Kitchenaid has fixed the design/manufacturing. Quite impressed that the Kettle has a temperature setting and a function to maintain the temperature (i.e. keep warm).

Five months after purchase, it had two weird instances where it refused to turn on. Concerning but then started working again.

Seven months after purchase the top of the handle and the lid break off. This is a huge issue safety wise, let alone terrible quality for a kettle that is nearly $200!!!

I bought this kettle 6.5 months ago. The handle pulled away from the body of the kettle plus the lid of the kettle detached. I went back to DJ for replacement or return. They told me nothing they can do until Monday working hours until they consult KitchenAid, which means I have to live without a working kettle for at least 2 days. This is a very expensive kettle, but it last shorter than a cheap 10 dollar kettle. KitchenAid also makes the return very difficult. Very unhappy and disappointed.

As noted by other reviewers, the handle pulled away from the body of the kettle plus the lid of the kettle detached. This is obviously a significant design/manufacturing flaw. I bought this product under 6 months ago and have misplaced/lost the receipt so unfortunately I have no recourse to get it fixed. It now destined for the garbage bin...
Buy this product at your own risk...

As many others have experienced, the handle of the kettle came away at the top. The screws that anchored it in were clearly too short and the casings sheered through. We had also had this 6 months. It is extremely dangerous and I would never buy a KitchenAid kettle again, nor recommend one. We got a refund from GoodGuys and bought a different brand. If this had not happened I would have rated this kettle 4 or 5 stars.

Loved my kettle till the handle broke off where the lid is attached to the Base of the kettle. Luckily for me i notice that the handle broke and I didn't spill boiling water on me. Not happy with customer care advising me to send it back and after inspection they will send me a replacement. Being in WA it's probably going to take 2 weeks to get a replacement. That means I will not have a kettle for a while. Very annoying.

The KitchenAid Empire Red is very efficient. It boils water very fast. You can see the water level and is easy to clean. but be aware that the handle may break away from the top. This has happened to me, It was full of boiling water. The handle came away from the body spilling boiled water every where. (Its under warranty and will be replaced)
My recommendation IS:- HANDLE WITH CARE

Like a number of others who have posted here my wife narrowly escaped burns when the handle unexpectedly came off the kettle. This is obviously a common occurrence due to a design defect. This product should be the subject of an ACCC safety recall. Time to step up Kitchenaid and put consumer safety first!!!

I purchased this very expensive kettle some months ago as I was assured that it was a premium product. I have read some of the reviews here but nobody seems to be having the problems that I have with this product. When the kettle I have is set to 100 degrees it will boil for anything up to 7 seconds after it has reached that temperature. This may not sound too bad, but if you have the kettle more than half full, and certainly much less than the maximum line, then boiling water will simply gush out the spout and all over anybody standing nearby. That doesn't sound too premium to me, that's just dangerous.

Purchased this expensive kettle late 2016 hoping to ensure that we had a quality product. Wrong!
First the lid stopped opening and we had to fill the kettle via the spout. Then my husband narrowly escaped a burn tonight after the handle came off and the lid fell off simultaneously.
Never again! Beware of this product! Appalling safety issue.
YA 65101748