5 questions from our users

Ibrahim
Ibrahimasked
Cherish C225

Plz I want to reset the camera as baby monitor is not able to connect to mobile nor the parent monitor. Please help?



1 answer
Kodak
Technical SupportKodakSend a private message

Hi there, thanks for the message. For this we would recommend contacting [email protected] as they will be able to assist. All the best, Kodak Smart Home Australia.

Angie
Angieasked
Cherish C225

Hi. I just got it but it seems like the battery is running out after three hours. Does it needs to be kept plugged in?

2 answers
Sprinkle tinkle
Sprinkle tinkle

Hi, yes it does as we found the battery only lasts about 3 hours as well.

Kodak
Technical SupportKodakSend a private message

Hi Angie, thanks for the message. We recommend you contact [email protected] as the team will be able to assist. All the best, Kodak Smart Home Australia.



fan.boy
fan.boyasked
Cherish C225

I am looking to replace my Oricom sc710 that has an out of warranty problem. I think the Kodak c225 ticks most of the boxes. Even after 3 years daily discharge / recharge, the oricom can last all night with charge to spare. Does the Kodak c225 parent unit really only last 4 hours on battery, with vox on and screen (mostly) off? Or have I misread the specs. Thanks.

4 answers
Kodak
Technical SupportKodakSend a private message

Hi there, thanks for the message. The Kodak C225 parent unit has a battery life of up to 8 hours with power save mode enabled. All the best, Kodak Smart Home Australia.

fan.boy
fan.boy
Kodak
Technical SupportKodakSend a private message

Hi there, your welcome. We would recommend you get in contact with our Kodak Customer Support team [email protected] as the team will be able to answer all of your questions. All the best, Kodak Smart Home Australia.



Kiera
Kieraasked
Cherish C225

Hello I recently purchased a Kodak cherish monitor and have been very pleased with it but it makes almost a static sounding noise when left on in a quiet room, I usually keep the volume at at least a 3 so I cAn hear bub cry but the static sound is so frustrating, is there a way to fix this?
Thank you!

1 answer
Kodak
Tech SupportKodakSend a private message
bridie h.
bridie h.asked
Cherish C225

Does this come with a warranty?
Also can the parent device be used without wifi?

3 answers
Kodak
Technical SupportKodakSend a private message
bridie h.
bridie h.

I’ve just purchased this. How do I mount the camera? The power cord is in the way so it won’t sit flat?

Kodak
Technical SupportKodakSend a private message

Hi Bridie, for this one we would suggest contacting [email protected] as the team will be able to assist with correct mounting options. All the best, Kodak Smart Home Australia.

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Kodak Cherish C225

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