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6 questions from our users

BrettJ

BrettJasked

How can i get This Agora XS Repaired, my son fell off his bike with it in his pocket, the phone works only there is no vision on screen. ive tried searching kogan.com for answers but failed to find one.



1 answer
Clinton O.
Clinton O.

Forget it, Kogan are useless. My phone was in a protective cover on my knee. When i stood up it fell the small distance to the floor. The screen detached from the body of the phone and Kogan doesnt want to know you. Best to avoid using Kogan in the future.

Janice P.

Janice P.asked

Where do I find instruction on the camera for this phone? How do I take a video?

No answers
Phil

Philasked

has the issue with the internet hotspot been resolved with the Kogan Agora XS phone?

1 answer
Dkdownsouth
Dkdownsouth

I have a friend that will go into the phone on developer mode and might be able to fix the lack of internet sharing while hotspotting. Kogan is unable to help and claim no problem can be found.



reece c.

reece c.asked

What’s the average battery life of this phone?

2 answers
Dkdownsouth
Dkdownsouth

I have been getting eight hours regularly out of the phone when using it moderately. Heavy use it is down to about six hours. If I do not have calls, it runs 16 hours plus. THe great thing is it charges superfast. 15 minutes will give it 25% charge.

reece c.
reece c.

damn that's impressive; and hows the overall performance of it?

Dkdownsouth

Dkdownsouthasked

I can connect my tablet to the Agora XS Hotspot but with no internet connection. What do I need to do?



2 answers
Nick
Nick

Try turning on your mobile data connection. I own an Agora 8 Plus which is 1 year older than the XS and the hotspot works fine once the mobile data is turned on.

Dkdownsouth
Dkdownsouth

Thanks Nick. I have an Agora 6, Agora 9 and Agora XS. Except for the XS, the hotspot shares the internet data with connected devices (like the tablet). Kogan has not been able to help. I suspect a software flaw in the phone. I'll keep looking (bummer when a new phone is not up to spec.).

Jean G.

Jean G.asked

Hello there,

I love my new Agora XS phone but unfortunately I dropped it and now I cannot find a place to replace the screen.
where can I take my phone to be fixed?

Thanks

2 answers
Adam D.
Adam D.

I have same problem

Jean G.
Jean G.

I got it repaired. I contacted kogan through their website, sent the phone and paid $80 :) plus post about $12

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