Read also:
kogan cordless water flosser review aldi, bauhn soundbar 2018 slim & trim meal replacement shakes aldi coffee machine not piercing pods baby love ezy switch reviewKogan Agora XS
Reviewer Photos & Videos
mr.dquickPerth, WA
Pretty Rubbish phone, even worse warranty repairs
I bought one of these phones a year ago. Within 6 months the camera was malfunctioning. I contacted the Kogan returns department which was a pretty straightforward process. They emailed me out the relevant paperwork & I submitted the phone to them for an assessment.
The assessment took about 4 weeks. They then informed me that the phone would be repaired, this took another 3 weeks. When I received the phone back the camera worked fine but the bottom edges of the phone were not aligned correctly. Its as if the phone hadn't been slotted togethe...Read more
r correctly. There are no external fixing screws I could see so it seems to be snapped together and possibly glued Today, about 4 months or so after I received the phone back from warranty repair, the whole touch screen has come away from the body...In my opinion, based upon my experience with this product it is not worth the money. You would be better off buying a cheapy. The build quality is suspect, the returns process is slow, the repair quality is dreadful...will never buy another item from this brand againPurchased in March 2021 at Kogan.com for A$399.00.
2 comments
Sorry but I threw the phone in the bin...Kogan had the chance to impress me twice...firstly with the product, secondly with the quality of the repair...you failed on both accounts..I bought a more reputable brand
Similar opinion? Write a review on ieatwords.com.au!
JonPerth, WA
- 2 reviews
You get what you pay for - Somewhat reasonable, Poor camera.
I've had this phone since June 2022. The battery overheated when charging while turned on after having it only a week - it still works but battery life diminished from them (and it still tends to overheat) so take care. In the last month, the screen has completely come away - possibly as a consequence of overheating. Again, it still works although the screen at times unresponsive. I'm waiting for some glue to repair it. I was pretty happy with it's performance overall apart from the camera which is extremely poor, particularly the video w...Read more
hich is very grainy. It runs on Android 8.1 and today went to update - other phones now up to Android 10, but this one says my 8.1 is the latest update. If I had paid more, I would rate it lower, but for the price it's OK... The lesson for me is you generally get what you pay for...Purchased in June 2021 for A$255.00.
Similar opinion? Write a review on ieatwords.com.au!
Garry grey joySouth East Queensland, QLD
Very poor quality
Had the kogan agora xs for a couple of months now always kept in the recommended protection case and screen cover, phone fell from car holder in car and screen cracked, also the camera is rubbish unless you like blurry pics, phone seems very buggy at times will just open or close apps, aux plug doesn't work properly with earphones... definitely would not recommend this phone to anyone very poor qualityand make.
Purchased in July 2021 at Kogan.com for A$340.00.
1 comment
Ross x.Kogan
Hi Garry, thank you for letting us know about your experience.
We are sorry that you are disappointed with the product you ordered from us. Our buying team works hard to provide the best quality prod... Read more
ucts at the best prices for our customers and we stand by them.Similar opinion? Write a review on ieatwords.com.au!
Find out how Kogan Agora XS compares to other Mobile Phones
Know better, choose better.
DarcyNSW
- 2 reviews
Poor quality, not as advertised, full of bugs.
I bought this phone specifically because it claimed to have a superior camera. This was a lie. The photos are blurry, even if taking pictures of non-moving objects. If you're trying to take a photo if your kid or anything that moves, forget it, it will be so out of focus you won't even be able to tell what you were taking a photo of. And the video camera is even worse. Everything is blurry, it can't keep up with moving subjects so all you see is a big blur.
There are some other little buggy issues also, such as the bluetooth and wifi disconnec...Read more
Purchased in March 2021 at Kogan for A$319.98.
1 comment
Ross x.Kogan
Hi, thank you for letting us know about your experience.
We are sorry that your product did not arrive in proper working order. Our suppliers work hard to ensure that all our items arrive working as... Read more
they should be and your feedback has been passed onto the relevant team for investigation.Similar opinion? Write a review on ieatwords.com.au!
EgorGreater Melbourne (Metropolitan), VIC
- Verified purchase
Major disappointment
Agora xs seemed like a good choice for a budget Android phone. I pre-ordered in December 2018. When I first got the phone it was functioning fine. The battery life of the phone is great and screen is quite nice to the eye. The problems started in week 2 of the ownership. Rear Camera stopped working. Have determined with customer support that the issue is most likely a hardware issue. The other problem also came in week 2 when I finally had the need to use earphones. When the earphones or the auxiliary cable is plugged in the cable keeps popping...Read more
out of the port. Just doesn't stay in which results in being unable to listen to music for longer than 10 seconds. Have spoken to customer support regarding getting it fixed under warranty but I simply cannot send the phone away for 1-2 weeks as it's a huge inconvenience. Will consider to get it refunded under faulty consumer law as soon I buy another phonePurchased in December 2021 at Kogan for A$314.00.
1 comment
Ross x.Kogan
Hi, thank you for letting us know about your experience.
We are sorry that you have been disappointed by your interactions with our Help Desk. We take the timeliness and quality of our Customer Servi... Read more
ce very seriously and your feedback has been passed onto the relevant team for investigation.Similar opinion? Write a review on ieatwords.com.au!
Clinton O.Perth, WA
- 12 reviews
- Verified purchase
Phone is of very poor quality. Avoid it completely
I purchased the Phone, The screen Protector and the shock cover from Kogan. I had the phone on my knee and forgot when standing. This little 40cm drop in the "shock protection case" failed to protect the phone. I contacted Kogan and they are saying it is my fault yet there shock absorbsion cover failed to protect the phone from a 40 cm drop. The screen detached from the phone. This demonstarates the poor protection of the absorbsion cover and the poor quality of the phone.
Purchased in April 2021 at Kogan.com for A$269.00.
1 comment
Ross x.Kogan
Hi, thank you for letting us know about your experience.
We are sorry that you have been disappointed by your interactions with our Help Desk. We take the timeliness and quality of our Customer Servi... Read more
ce very seriously and your feedback has been passed onto the relevant team for investigation.Similar opinion? Write a review on ieatwords.com.au!
Dallas B.Sydney, NSW
A V O I D
I have previously owned an Agora 6+ and it was great value and worked well. The Agora XS, though, is easily the worst phone I have ever owned.
The OS is so buggy I have to reboot about six times a day. It wont even log in anymore.
It is delicate and cracked on the third day.
The camera is a joke. Kogan have really let themselves down with this useless waste of money.
Purchased in May 2021 at Kogan.com for A$260.00.
1 comment
Ross x.Kogan
Hi there, thank you for letting us know about your experience.
We are sorry that you are disappointed with the product you ordered from us. Our buying team works hard to provide the best quality prod... Read more
ucts at the best prices for our customers and we stand by them.Similar opinion? Write a review on ieatwords.com.au!
DkdownsouthGreater Melbourne (Inner), VIC
- 4 reviews
- Verified purchase
Good phone but Hotspot does not share internet
The phone has a lot to offer with facial recognition, fingerprint scanner, great resolution, above average cameras and plenty of memory space. It looks nice and is easy to use. The BIG problem is it does not share the internet in the hotspot connection. That means the other devices like a tablet or laptop can not connect. This is a basic function of even cheap phones. The tech help could not fix it (and could not find the problem. This is the reason my recommendation is do not buy!
Purchased in March 2021 at Kogan.com for A$299.00.
Similar opinion? Write a review on ieatwords.com.au!
wleesee
- 2 reviews
- 4 likes
Phone does everything... fast and reliable
Phone operates on all Australian frequencies for Vodafone, Telstra and optus problem free. The phone is fast, easy to read and responsive. Fingerprint reader works first time, every time and the wireless charging very effective. Highly recommend this phone
Purchased in December 2021 at Kogan.com for A$289.00.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Kogan Agora XS compares to other Mobile Phones
Know better, choose better.
MayseySydney, NSW
- 2 reviews
Great value for moneu
I'm happy with the Agora XS.
Large screen, good quality build, robust and full featured.
I was surprised expecting it to be another budget cheapie.
Great camera resolution.
Some folks say that Kogan's support is a pain to deal with, but that's not what I've found in previous
dealing so I'm pretty relaxed about that.
Purchased in December 2021 at Kogan.com for A$299.00.
Similar opinion? Write a review on ieatwords.com.au!
corneyauSouth East Queensland, QLD
- 13 reviews
- Verified purchase
Mobile phone
The phone looks good, but we found it NOT to be user friendly, especially the dual sim card setup, it's so easy to damage the sim card when you insert or remove it, and when you do, contacting Kogan is no fun, you'll need plenty of patience. There doesn't appear to be any space for a memory card in this phone. The camera is quite good though, BUT the sim card problem lets it down, and as it's a mobile phone first, this is a setback. Alright, we're not really computer savvy, but it should be designed with people like us in mind, that is, easy to use and setup.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
BrettJasked
How can i get This Agora XS Repaired, my son fell off his bike with it in his pocket, the phone works only there is no vision on screen. ive tried searching kogan.com for answers but failed to find one.
1 answer
Forget it, Kogan are useless. My phone was in a protective cover on my knee. When i stood up it fell the small distance to the floor. The screen detached from the body of the phone and Kogan doesnt want to know you. Best to avoid using Kogan in the future.
Janice P.asked
Where do I find instruction on the camera for this phone? How do I take a video?
No answers
Philasked
has the issue with the internet hotspot been resolved with the Kogan Agora XS phone?
1 answer
I have a friend that will go into the phone on developer mode and might be able to fix the lack of internet sharing while hotspotting. Kogan is unable to help and claim no problem can be found.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Ross x.Kogan
Hi, thank you for letting us know about your experience.
We are sorry to hear that you are still having issues with your phone.... Read more
Please continue to respond to the emails you have been receiving from our Help Desk and we will be happy to assist you in resolving this issue.