I’ve read some negative reviews about many blind companies. I had nothing but a positive experience ordering blinds through Kresta. We had 6 custom made blinds for our large bifold doors. Mita came and measured then cane back to measure check. Blind delivery was delayed slightly due to covid 19 but still fairly efficient time frame. Blinds were hung efficiently and look as expected.

Our consultant for the Brisbane Western suburbs / Ipswich was Stephanie Coleman and I can highly recommend her! Stephanie provided a wealth of experience and knowledge to help us decide what kind of blinds and curtains to go with for our newly-built home. I found her input inspiring, informative, true to our personal needs/desires and showed a high level of care with all of the details. Kresta were also having a fantastic sale at the time which made the overall experience extremely pleasing. Thanks again Steph you were a pleasure to welcome into our home for your professionalism, knowledge and wonderful personalised customer service. Extremely happy!

4 months ago I reviewed Kresta in the hope that it might prompt some service and I might see the issue with my curtains resolved. (Refer attached)

Having paid $6k for curtains on 10 August and to still not have functioning curtains 8 months later is embarrassing! The customer service has been shocking! No communication and they don't return any of my calls.

So disappointed! Kresta - do the right thing!

My curtains have just been installed and I am in love. I meet with Leslie in January, I knew what I wanted and the look I wanted to achieve and Leslie got it and together we created a beautiful look. Even the installer commented on them. The installation date had a few hiccups due to Covid-19 but was all handled well. I am so happy with my curtains. It's such a shame no one can come round and see them due to social distancing haha.

The staff responded to questions professionally and quickly. The staff also offered feasible and affordable solution to customer's real need. The installation was smooth. The products are easy to use. Highly recommended.

We were advised our products would be installed in 8 weeks, we are coming up 11 weeks this Saturday and still being told our order is in transit. Every time we ring the store we get the same answer; in transit and can't provide further details. I have to keep following up the store as I am not receiving any updates. The last phone call I had I was then told the items couldn't come in to the country due to the virus. The virus should not of affected my order when it was suppose to be installed 3 weeks ago. Bad customer service!

Today I had the pleasure of meeting Ian from Kresta. Ian is very kind and patient guy knows his products, is professional, shows he enjoys his job and delivered great customer service. His recommendations were spot on, and the extra spare parts were really help me to change the fault parts in future, Ian also showed me the details of how to replace the blinds parts step by step, I was pleasure to have him guide me to make decisions. Would highly recommend you give Ian a call if you are looking for curtains and blinds. John

So unhappy with the service Kresta supplies, I was stuffed around with fitting dates with blinds that did not fit, with installers that damaged the blinds and my house and that did not show up. Asked for compensation and was declined. Altogether it took a year to sort. Not happy. Never Again.

Took months to get a venetian blind and curtains delivered and installed. Original salesperson never returned calls or texts. The curtains are ok but the blind is absolute rubbish - cheap strings that mean it never goes up and down evenly or smoothly. Have emailed and called asking for someone to come and fix - lots of promises but no follow-up. Also promised warranty info by email but that was also never received despite multiple requests. Stay away from Kresta - buy luxaflex or something else folks!!

After months of dealing with issues from Kresta, we’re still waiting on half our order. The products that were installed were damaged so I’ve asked for a refund on the rest of our order. The person I spoke to from the Parafield Gardens showroom was incredibly rude and hung up on me. Before she hung up, I asked if there’s someone else that I could speak to. Her response was “no you’re speaking to me and you need to start listening to what I’m saying.” This whole process has just been a complete nightmare.

We were measured and quoted for several Roman Blinds some years ago now, BUT I would have expected to get years of service out of the blinds and right from the start the wooden braces which allow the blinds to fold have warped dramatically causing the blinds to sit incorrectly when up or down. They took the biggest one back a couple of weeks after fitting to correct the warpage but it returned in a matter of days and now the 2 larger blinds look out of shape and really need replacing. I have emailed pics of the problem to a lady from Kresta but at this stage have no result....Be wary when buying roman blinds from kresta !!

I'd give no stars if possible.
Ordered blinds and external awning in Nov 2022.
Despite promise of 6-8 weeks installation - awning will be installed tomorrow - March 2020
The canvas i ordered wasn't available despite being on the sales guys swatches
Accounts payable is very fast to follow up and call and call again for payment
Installation needs to be followed up several times. They won't call you.
It seems they don't communicate at all internally let alone with the customer (unless they want money).
They demand full payment before installation - not cool!
Internal blinds are OK but it is not worth the hassle of dealing with Kresta.
I would not recommend on the basis of very poor customer service. Go elsewhere.

Had Roman blinds some 15 years ago and went for a change. The process of viewing show room and swats was easy and questions asked. Now have panel blinds and roller blinds. It has open our rooms with good blockout features. Workmanship and customer service was brilliant. They answered all our question and assisted with what was best for windows. I would use Kresta again and recommend them to others.

Promised would be done in maximum 8 weeks, 3 Months later still not completed. Terrible quality, damaged my home, poor customer service and communication. Worst experience ever. Please do not ever give them your money or let them into your house.