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Online store, Physical storeAndrewMetropolitan Adelaide, SA
Good online store and good service
I found it easy both to find the product I wanted in the LMC online store and to place an order. Despite the warnings about possible delays to deliveries, the product was delivered to my interstate address within four days.
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DanielleGreater Melbourne (Outer), VIC
- Online store
- Verified customer
Great Service and Super Speedy Delivery!
I would just like to say how impressed I was with the service I received from Landmark computers.
During this COVID-19 pandemic, they were the only store I could find with a 24-inch monitor in stock which was very reasonably priced.
I called their friendly customer service team who confirmed the stock was available and estimated 2-3 days delivery, which was more than reasonable.
I was very surprised that not even 4 hours after placing my order, the monitor was at my door - just in time for my partner’s birthday tomorrow!
Incredible service and would highly recommend!
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Great Service
Landmark were very helpful, easy payment process, very quick delivery and competitive pricing. Help determine most suitable laptop for my needs, definitely will be using them for future purchases, both business and personal
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Martin JGreater Melbourne (Outer), VIC
Good service in difficult times
The items that I purchased online and planned to collect in store were dispatched without question by LMC. They arrived and are now in good use allowing my project to continue
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Fast Customer Service & Delivery in a Busy Period
I ordered from LMC because they were the only shop with the laptop I wanted - their range is great. The customer service was great & Paul was very helpful with any questions I had.
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BPH
- 2 reviews
Desktop
I ordered a desktop computer from the Mitcham store and Paul was very helpful with advice and very friendly service. The order was despatched the same day. Great service and I would recommend the staff at the Mitcham store for their helpfulness and courtesy.
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Jason GodwinNorth Queensland, QLD
AMAZING SERVICE & SUPER FAST DELIVERY!
The entire process was so easy! Bought myself a new laptop and the next day it arrived at my doorstep! The FASTEST turn around I have ever had! Definitely recommend Landmark Computers to anyone looking at buying online.
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Great service and assistance
Ordered two monitors and received great advice and service through the process. The price was very competitive and the delivery was very fast. I will be using Landmark Computers for future purchases.
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Merv TCentral Highlands and Goldfields, VIC
Top customer service very quick delivery
I wanted a full HD, 4K 8K editing computer didn’t know what I needed and had no trouble finding a phone number and Landmarks location and was pleased to find they in Australia and in Vic unlike a lot of other websites who I think purposely make it hard to find both. Lukchiga answered the phone and gave me a code to go straight to the computer I needed plus the price was very competitive.
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BradleySydney, NSW
Great Customer Service & Fast Delivery
Ordered the last remaining 2 USB C docking station from Landmark. Customer Service were great. Ordered placed around 4pm, received confirmation goods despatched same afternoon and received next day from Melbourne
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Phil G.Greater Melbourne (Metropolitan), VIC
Excellent value and superb service!
Ordered a HP Elitebook from Landmark after researching on the web and found Landmark were very competitive on price and were a established local Melbourne company with a shop-front presence. Placed an online order and then followed up with a phone call to Landmark to schedule delivery as I was going to be away on Holiday. Staff were super helpful and when I returned, laptop was delivered next day as promised. Thoroughly recommend Landmark!!
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NicolePerth, WA
- 2 reviews
Great value and great service!
Landmark offered the most competitive price (by a long way) for the Toshiba laptop I purchased. Delivery was prompt and after sales follow up was great too. I will certainly look at Landmark next time I am in the market for any tech.
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Excellent service
I ordered a Dell Precision laptop while it was on sale. Account manager Rido gave me a further discount on it, the process of ordering took minutes and a couple of days later the laptop arrived. I'm very happy with my purchase. Communication was great too.
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JDCSouth East Queensland, QLD
Great service
Ordered a HP laptop, Thunderbolt station and video cables and all arrived safe and sound a few days later as promised. Got a follow up call to check everything was ok and to make sure I was happy. Great service and good advice so thank you for your kind help and assistance with my purchase.
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BudtIllawarra, NSW
Good Price and Service
I was looking for a new Epson printer. Landmark had the best price by far saving me $200. Communication was very good and it arrived in a couple of days via Star Track Express.
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low_keymanAdelaide
- 2 reviews
Excellent service
A+ Class services. I needed a high spec Workstation Laptop for my home office needs. They easily beat the competitors in price and got the unstocked item to me with in reasonable amount of time. Will use again for sure.
Thank you LMC :)
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PaulEyre Peninsula, SA
- 2 reviews
Excellent
Very well set out web page that made ordering online smooth - Very happy with the product i bought - would recommend and use them again - freight was quick although post would have been a better option for me
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4k editingSouth East Queensland, QLD
High end 4k editing build
A few years back I bought an HP Z 840 workstation from landmark and they looked after me well then so I went back again when I wanted them to build me a high-end 4K editing computer I sent them my specs they quoted me very competitive pricing compared to others on the net and I found them very helpful along the way they recommended changes when my ideas weren't the most suitable for the build and they were very patient and methodical researching many aspects aspects of compatibility and spent a great deal of time sorting out an unexpected bios ...Read more
issue I have found both the sales staff and the technical staff very competent very pleasant to deal with and overall a very ethical company I would give them my greatest recommendation thanks everyone at landmarkSimilar opinion? Write a review on ieatwords.com.au!
SueSydney, NSW
Amazing
I came across Landmark computers website by chance when searching for a new Laptop for my father. The site listed just what I was after. I was a little apprehensive ordering from interstate so gave them a call to clarify the price and some of the specs. They were very helpful and put my mind at rest, they even put aside the Laptop for a few days whilst I discussed with my father. I gave them the go ahead on the Monday, transferred the funds and the laptop arrived at my door in Sydney the next day. I couldn't believe it arrived so quick. Such great service all the way. I'm very happy with my choice, the cost and the service. I would definitely recommend Landmark, thank you.
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JaredSydney Surrounds, NSW
- 2 reviews
- 1 like
Everything they're cracked up to be!
I've been recommended Landmark and they are true to their reputation.
Answers to my questions were quick to receive and thoughtful.
Tracking information was received right away and the turn around on delivery was better than promised. We'll certainly be ordering again in the near future!
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Questions & Answers
Lindsay Colemanasked
Before I visit your store: I want to buy a laptop: 15 inch screen, Windows 10, good quality. List a few alternatives please.
Thanks.
Lindsay Coleman.
1 answer
I am a customer like yourself I suggest you ring Landmark Computers 03 9899 4424 ask for Luckchiga explain what you are after he will give you all the info you need
Annie Masked
I purchased a laptop on the 18th August for UNI purposes, unfortunately due to ongoing ill health( on a disability pension) I had to drop out on the 25th August. By Monday 28th I had caught the flue lurgy and stuck in bed for next 9 days, then my daughter caught it. She returned to school this week. I located my receipt and am aghast to find that this company charges a HUGE % of purchase price as restocking fee, 30% of the purchase price so I lose over $269 has anybody else had this as an issue, Im gobsmacked and can ill afford to lose such a huge sum, not to mention the fact that to restock it they turn around from the counter and stick it on a shelf.
Can anybody help me here?
1 answer
Im answering my own question after I receiving a phone call from Landmark Computers on Monday 11th September from their manager at Box Hill who offered a full refund on the computer, they/I were fortunate that I had not opened the item ( why would I need to, after I had dropped out of UNI) and as such on Friday the 15th after catching a rural train to Spencer Street ( Southern Cross station) I took the item to their city store on Queen Street.
Despite being advised on the 11th that the staff would be made fully aware of my attendance and refund requirements they had not been. 25 mins and several phone calls later the item was fully refunded including their processing free.
Im grateful that this has occurred and thank Landmark for taking the time to contact me and offering an amicable resolution to a difficult problem.
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