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Ian FreckeltonMelbourne
Awful sales service
Bought an entertainment unit online and received contact within 2 hours. Most impressive. However, the person who telephoned was supercilious, obtuse and offensive. He was determined to lecture me on the meaning of disclaimer clauses (not such a good idea as I am a QC) and disinterested in actually getting the unit into the property safely, in spite of my explaining three times how straightforward this should be. Appalling sales service, giving a terrible impression of the company, and such as to detract from any confidence that the product will be of the requisite quality and in proper condition. Very troubling.
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- Online store
- Verified customer
Fantastic Product & service
Online purchase, the team were great to deal with. Very impressed, extremely high quality workmanship. The best purchase I have ever bought online. The table and team exceeded any expectations.
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Amazing Display Unit!!!
I just want to say the product I bought on line is amazing and the price very competitive and perfect condition. Staff very friendly too.
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Do not deal with these people.
I placed an order on the 17th March for a Macedon Tasmanian Blackwood table on the basis it was in stock but would take a week or so to be delivered. They asked for payment up front. The next thing I got was a fairy-story to the effect that they had opened the unit they had in stock and discovered that it had a scratch in the top. They said the next shipment would arrive in 7 or 8 weeks but would refund me $100 of what I had already paid. Almost two months later I checked my account and no refund had been made. I followed it up and eventually d...Read more
id get the refund with some fairy story about why they had not paid it earlier. I continued to chase them as to the arrival of my table and was told repeatedly it would arrive on the 30th May. Surprise surprise when I called them they told me that they expected the table to arrive from China in the next week or two! These people are unreliable and you can work out for yourselves from this account whether they have deliberately mislead me. I am waiting with apprehension as to what I will get if and when the table eventually arrives.
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DeborahSouth East Queensland, QLD
- 14 reviews
- Online store
- Verified customer
Great furniture from Living Elements
Purchased on-line 1 Matrix Study Office Desk High Gloss White. Great quality desk. Only had to attach legs. Looks great in my study room. Highly recommend.
In the past I have purchased timber chest of drawers (fully assembled) and white high gloss entertainment unit (fully assembled). All quality furniture and not cheap and nasty.
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