I loaded $400 onto my card at the Fairy Meadow Local Post Office today at 3pm. I checked the card's transaction records at 6.30pm and there is no record of the transaction. The $400 has simply disappeared. NOT HAPPY. Fortunately I still have the receipt. Should I contact the police?

Bought a Australia Post Load n Go Visa card, I use it for oversea purchases, it can be used for anything, also its reloadable and doesn't expire for 3 years, the only negative I have for this card are the fees, $0.09 fee per transaction expect for loading funds into card.

Is it true you no longer automatically get reissued with a new card on expiry if you have a credit balance more then the $6.50 fee. The internet is giving mixed answers.

This card replaces the Load and Go Travel Card, which has apparently been discontinued.
I am going overseas, and needed the wallet feature the travel card had. This new card does not have that feature and will take a transaction fee every time I use it overseas.
Short of spending the money, I have been unable to find a way to transfer the money out and onto a useable card.

An absolute waste of time, I put money on card at postoffice with intention of going online and adding more to use overseas. Could not get account set up to even access to add more funds. Customer Service tried to help but we went around and round in circles and wasted nearly 2 hours! Could not access overseas and could have been left with no spending money. I took cash and lucky that I did.

Purchased at local P/O with two forms of ID which I don't mind, get home to make an online account to access the check balance feature and what not. I put in the details it is asking for to be told the card is already linked. Call the number provided to then hear it will charge me to check balance over the phone. It is a rip off and have spent so much time trying to fix this. I would not recommend this. Wish I would have seen the reviews before I had purchased.

I'll try to not use aggressive language, but due to my having complained about the appalling lack of service and functionality and also support while travelling...now I am locked out of account and so cant see my statements nor my balance to transfer the remaining money into my bank account. I am trying to work on my tax statements but cant when I'm locked out of my Load n go account.

Must be owned by china! You get the third degree when you buy the card, then it takes days or weeks to activate, then if you want to login on line to check a balance or transaction they send you to an add card address which will take yo in a never ending loop until it blows your mind. About time they privatized it, could not be any worse

I have bought numerous cards and they all end up with fraudulent purchases! They say it’s iTunes U and it’s Pos signature....?..... I loaded my daughters card and gave it to her but it had already been spent!!!!!! How dies this happen! Unimpressed to say the least!!!!

The whole point of obtaining and "Loading" this pre paid card was to use online and limit any potential security issues not wanting to use our normal credit card online.
On more than one occasion we have been unable to complete a purchases on various sites, using this card for the purpose it was intended has become a complete exercise in FUTILITY, even after completing the "verify" process on the load and go site . TWO thumbs down VISA and Australia post, very poor show!

Cannot login to check account balance, all login directions take you on a merry-go-round that results in "requested denied"in every instance. Account balance unknown & no way of accessing anything. Biggest ripoff ever!

Just got my first pay and load or whatever it's called. Brilliant. Took half-an-hour to figure out -including the 5 minute queue to buy the thing. Activated and registered beautifully. Had the first purchase wrapped up within the half hour too. Haven't had a credit card for 15 years - limited my online purchase activity a bit - but stiff cat. Will probably turn into a consumerist now.

Only bad thing was the bloody expiry date on the card. Gave me 16 months instead of 36 months! Poor annoring Australia Post. Now I've got another $6.95 fee coming up 05/20. Apart from that - day one I'm pretty impressed. Waiting for the so called "conference high" to wear off. Wonder how long that will be?

I too have spent the last hour trying to activate this card. I purchased it this morning (Saturday) from the local Post Office. It was to be for my son who leaves on holiday tomorrow. The woman who sold it to me took all my personal details and ID and said that my son would be able to change all of this to use it for himself. Well so far, I haven't been able to Register it and let alone find a place where son can make this card his. I'll be visiting the POST OFFICE first thing Wednesday morning to get my money back. It is the most un user friendly PrePaid card I've ever bought.

My grandfather recently purchased a load and go card which he hasn't used yet. When he got the load and go card he had to give two forms if id that was recorded on the computer. He is very worried about his privacy. He wants to know if he cancels the load and go will all his private information ( driver's licence number, address etc) be deleted from the system.

When I've found out that payID is not an option, that the only way to use this up is as Debit Card, that transfers from my other account to the post one take the same amount of time than any other.... I've asked myself why.... why to have such card?

just to let everybody know after the hassl of reinputting info the card now works flawlessly...have been useing it to pay my phone every month...now i would encourage this card for use.....

I’ve had my Load and Go for several years. I don’t use credit cards so I just wanted a debit card that was easy to buy, top up and use. This one fills all the requirements. Top it up at my local PO. Transaction fee is something like 9c so I’m not going to bother worrying about that. My card has twice been renewed automatically by Australia Post so I keep the same account card numbers which is handy for PayPal etc.