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Exceptional service
Lisa from Loan Gallery Finance is exceptional in her help and support to restructure my loans over the years. I have know Lisa for at least 8 years and she has always provided the most friendly and reliable service. Always looking for the best options in finance for me and providing that constant connection with me throughout the whole process. I feel well supported and confident to know that she has my best interest at heart in her dealings with the financial institutions. Thank you so much Lisa for your ongoing support and professional and friendly approach.
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Great service!
Great service from Lisa Phillips. She helped us throughout the process of gaining our mortgage and was very professional. We are very happy with the outcome and highly recommend her!
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Loan Gallery FinanceLoan Gallery Finance
Hi Dale,
Thank you for your wonderful feedback. We wish you all the best in your new home. ... Read more
Kind regards, Loan Gallery FinanceSimilar opinion? Write a review on ieatwords.com.au!
MelodySouthwest, VIC
- 4 reviews
Loan Gallery made our dream come true
Reginald Gray, from Warrilly branch is one amazing man. He was the only who made the effort, to help us out. We started out with nothing, how ever he gave us a realistic target and time frame to work towards and said if you can do this, then I can help you get your home for your family.
Over the year he would consult with us on progress and keep us motivated on the end goal. Then when it came to paper work he made it very easy for us to understand and how the process work and very transparent with everything, so we knew what was going on the whole time.
Reginald is professional and very wholesome. Found we could communicate with him very easily.
At the end of the day we must thank him as we have house due to Reg.
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JorellGreater Melbourne (Metropolitan), VIC
- 2 reviews
Excellent service
Darryl from loan gallery finance was outstanding, helping every step of the way and answering any and all queries i had. Would definitely recommend him to anyone looking at purchasing property
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ShobaGreater Melbourne (Inner), VIC
Thank you!!
It was an absolute pleasure working with Ali Hamza on our loan application. He was patient with answering all of our questions, was knowledgeable and friendly. We will definitely look Ali up for all our future mortgage needs.
Regards,
Shoba & Sri
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Joshua MagalongVictoria
- 2 reviews
No words to express my gratitude
No words to express my gratitude to Kess. From the very beginning, he was very gentle, professional, and accurate with our discussion on the details in buying our first home. He went through every thing we need to consider regarding our financial situation, from saving to servicing the loan. He worked tirelessly throughout the process to provide us his support even during his Christmas getaway and also motivated us that we can make it in critical moments in the process. You can be totally honest with this good man without ever feeling taken adv...Read more
antage of or being judged. Sure enough, he was able to get us a very good loan package, exceeding all our expectations. We thought that's it but Kess kept on providing excellent service and support to us during the post-settlement phase. I will definitely recommend Kess to anyone in and out of my spheres of influence. Honestly, I don't know where will we be without Kess. Thank you Kess!Similar opinion? Write a review on ieatwords.com.au!
Danica and StephenVictoria
Best experience with Ali Hamza
Ali has helped us through every part of buying our first home here in Melbourne. From day 1, when we were still inquiring about a house and not enough savings for a deposit to buy one, he was there guiding us and assuring us that we can make it!! We set a goal and he followed us up every now and then just to see where we are at with our financial situation. Until the settlement came, and fast forward to the key turn over coming up next week!! We are the happiest and a massive thanks to Ali!! I recommend him 100% and will stick with him until we buy our 2nd home in the future! A big Thank you, Ali! ~Danica&Stephen
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Bree P.Greater Melbourne (Outer), VIC
A massive Thank-You
My partner and I couldn’t be more thankful to have Ali help us through our journey of our first home, he made what we thought impossible, possible.
Thank you so much Ali for being so helpful through the process and making our dream come true.
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Ali is the man!
Ali has helped me through every part of my first home buying experience. He explained everything in perfect detail. Very easy to talk to made this process so much easier. I'd recommend him to anyone!
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Ali was amazing when it came to sorting out my home loan
I was very nervous as a first home buyer but Ali was great at guiding me every step of the way and got me the best offer possible. Thanks Ali!
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First home buyer, very happy!
Ali was great, he took the pain out of organising a home loan. As a first home owner I was very nervous but he managed to ease my nerves and explained everything in detail in ways I could understand. Highly recommend him and his team.
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Ali was a great help, he took care of the financial side and always kept us up to date with all the paperwork.
Loan Gallery Finance was great, we had Ali who was friendly, he took care of all the financial side of things. He was a great help and got back to us quickly with the answers, whether via email or phone.
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ShantzMelbourne
- 2 reviews
Ali helped us with all the paperwork and provided us with all the support we needed.
Loan gallery staff are very friendly and easy to communicate with, I would highly recommend their service for any financial work or support, great customer service and quick to respond to any questions or concerns
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Emma C.Greater Melbourne (Outer), VIC
- 2 reviews
- 1 like
Ali Hamza and his team provided the best service.
They worked endlessly to get us the best home loan interest rate. They made sure everything was explained fully and simply (this is our first home so we really appreciated that) . They answered every question and kept us up to date every step of the way. Ali honestly made the scary process into something simple and stress free. He was also always available to talk to us about anything we needed or questions we had and if he was busy he always returned calls.
Best service. highly recommenced.
1 comment
Loan Gallery FinanceLoan Gallery Finance
Hello Emma,
Thank you for taking the time to leave Ali Hamza and the team at Loan Gallery a five-star review based on your experience. ... Read more
We know it can be a bit overwhelming buying your first home and need someone to explain every stage thoroughly and walk you through the process. We are very glad to hear you had such a pleasant experience and we thank you kindly for the recommendation, we'll be sure to pass this feedback onto Ali & the team. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with. All the best, The Loan Gallery TeamSimilar opinion? Write a review on ieatwords.com.au!
Anish M.Central Highlands and Goldfields, VIC
- 2 reviews
- 1 like
Accurate, Methodical and Highly Professional
Craig Lowther from Loan Gallery had been exceptional in guiding us through the whole process of buying a house. Having such an experienced person was very helpful as we were buying our first home.
The advice received was always on time, with consideration of many factors and parties involved. The information provided was accurate and the service professional. All of that together made it very easy for us to buy our first home. Due to the financial advice provided, we were able to achieve a larger deposit that originally targeted and got a better loan deal. Thank you for your service and you will be my first port of call for future business. We are loving our new home
1 comment
Loan Gallery FinanceLoan Gallery Finance
Hello Anish,
Thank you for taking the time to leave us such a positive review of your experience with Craig the Loan Gallery Team, we put customer experience at the forefront of everything we do. We... Read more
’re so happy to hear your experience was in line with what we expect it to be and that we could help get you into your first home, congratulations! Enjoy!Similar opinion? Write a review on ieatwords.com.au!
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K N.Greater Melbourne (Outer), VIC
Great job Mathew Holtham from Loan Gallery...
Big thank you to Mathew Holtham from Loan Gallery team for the efforts to process my home loan. Mathew clearly clarified our queries and always communicated well through out the process that really given us peace of mind and whole loan process went smoothly. Will sure recommend Mathew Holtham & Loan Gallery to my friends.
1 comment
Loan Gallery FinanceLoan Gallery Finance
Hello K N,
That's awesome feedback - we have passed it onto Mathew who was smiling ear to ear!... Read more
Thank you for choosing Loan Gallery. Please let us know if we can help with anything at all in the future. All the best, The Loan Gallery TeamSimilar opinion? Write a review on ieatwords.com.au!
mikeGreater Melbourne (Outer), VIC
great support
pleased with home the support was good and clear advice along the way, Ali is a great guy and got me across the line which im thankful will choose him again
1 comment
Loan Gallery FinanceLoan Gallery Finance
Hello Mike,
Thank-you for the great feedback on your experience with Ali & The Loan Gallery Team.... Read more
We always strive to make the first home buyer process as efficient and easy as possible for our customers, we're glad to hear this was the case for you! Please feel free to get in touch if we can be of further assistance in the future for anything finance related. All the best, The Loan Gallery TeamSimilar opinion? Write a review on ieatwords.com.au!
CandaceSouthwest, VIC
- 4 reviews
Great support along the way
The brokers at loan gallery were very helpful in providing advice for what I needed to do to be able to buy a house & land package. They were efficient and supportive all the way through the process
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Loan Gallery FinanceLoan Gallery Finance
Hello Candace,
Thank-you for your review. We are happy to hear you found our brokers very helpful in providing you advice. It is even better to hear our brokers were efficient and supportive all the ... Read more
way through your first home and land package journey.Similar opinion? Write a review on ieatwords.com.au!
CatherineGreater Melbourne (Metropolitan), VIC
Excellent experience
Ali Hamza has been very helpful throughout the whole process. He patiently answered all our queries and provided all the information that we need. We believed he also tried his best to give us the best outcome.
1 comment
Loan Gallery FinanceLoan Gallery Finance
Hello Catherine,
Thanks for your review - we appreciate you taking the time to provide your feedback. We have passed the feedback onto Ali who was so excited to hear about how happy you were with his service.... Read more
Thank you for trusting us with your finance for your first purchase! Should you wish to make any changes to your existing loan or if we can help with anything in the future, please don't hesitate to let us know. All the best, The Loan Gallery TeamSimilar opinion? Write a review on ieatwords.com.au!
Martin
- 2 reviews
- 1 like
What an excellent service by Ali Hamzat!
Ali's help all through the process was exceptional! He knows his onions and guided us through out the whole process. He was professional, excellent and exceptional. Will chose him again and again.
1 comment
Loan Gallery FinanceLoan Gallery Finance
Hello Martin,
Thanks for taking the time to provide your feedback. It's so great to hear you were kept well informed through the whole process and ended up with a great deal! We just love finding the best-suited loan to our clients.... Read more
We will be sure to pass your lovely words onto Ali. Please get in touch if we can help with anything in the future! All the best, The Loan Gallery Team!Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
SHINE P.asked
We hav only 2 weeks time for finish our fix term for our house, 3 years now. Now we are with commonwealth bank. Can you help us find a better bank for refinance our house? Am SHINE PAUL: [details removed]
1 answer
Loan Gallery FinanceLoan Gallery Finance
Hi Shine,
Thank you for reaching out to us, Yes we can certainly help. Please call us on 9495 5000 and one of our brokers will be more than happy to guide you. Or if you provide us a contact number, we will be more than happy to give you a call.
Kind regards,
Loan Gallery Finance
James L.asked
How many percent commission do you charge your costumers on home loan approval? Do you charge the lender or the costumer? Or both thanks.
1 answer
Loan Gallery FinanceLoan Gallery Finance
Hi James. We don't charge our clients. We are paid by the lender you choose after reviewing the options we've mutually agreed suit your goals.
Tania P.asked
We have applied for a home loan and the Peppers valuation has come in 13% less than contract price. That is double of what the medium is for our area.
Are we allowed to get a second opinion, either through Peppers or an Independent Valuer who knows the area?
1 answer
Loan Gallery FinanceLoan Gallery Finance
Hi Tania. In theory, yes you can, but in practice, it’s difficult getting the second opinion accepted by the lender. Is one of our team looking after you?
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Loan Gallery FinanceLoan Gallery Finance
Hi Sharon,
Your wonderful feedback is much appreciated. We wish you all the best!... Read more
Kind regards, Loan Gallery Finance