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Reviews

5.0

247 reviews
5
(245)
4
(1)
3
(0)
2
(0)
1
(1)
  • Transparency
    4.9 (99)
  • Customer Service
    4.9 (104)
  • Loan TypeVariable Rate (45) · Fixed Rate (21) · Split (2)
  • Application Process
    4.9 (92)
  • Timeliness
    4.9 (87)
  • Loan used for
    • First Home (59)
    • Refinancing (6)
    • Investment Property (4)
    • Second Home (3)
    • Home Construction (3)
  • Loan Term28.88 years (25)
  • Online Tools
    4.9 (15)
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Sharon Muller

Sharon MullerGreater Melbourne (Metropolitan), VIC

Exceptional service

published

Lisa from Loan Gallery Finance is exceptional in her help and support to restructure my loans over the years. I have know Lisa for at least 8 years and she has always provided the most friendly and reliable service. Always looking for the best options in finance for me and providing that constant connection with me throughout the whole process. I feel well supported and confident to know that she has my best interest at heart in her dealings with the financial institutions. Thank you so much Lisa for your ongoing support and professional and friendly approach.



1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Great service!

published

Great service from Lisa Phillips. She helped us throughout the process of gaining our mortgage and was very professional. We are very happy with the outcome and highly recommend her!

1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance
Melody

MelodySouthwest, VIC

  • 4 reviews

Loan Gallery made our dream come true

published

Reginald Gray, from Warrilly branch is one amazing man. He was the only who made the effort, to help us out. We started out with nothing, how ever he gave us a realistic target and time frame to work towards and said if you can do this, then I can help you get your home for your family.
Over the year he would consult with us on progress and keep us motivated on the end goal. Then when it came to paper work he made it very easy for us to understand and how the process work and very transparent with everything, so we knew what was going on the whole time.
Reginald is professional and very wholesome. Found we could communicate with him very easily.
At the end of the day we must thank him as we have house due to Reg.

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Jorell

JorellGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Excellent service

published

Darryl from loan gallery finance was outstanding, helping every step of the way and answering any and all queries i had. Would definitely recommend him to anyone looking at purchasing property

Shoba

ShobaGreater Melbourne (Inner), VIC

Thank you!!

published

It was an absolute pleasure working with Ali Hamza on our loan application. He was patient with answering all of our questions, was knowledgeable and friendly. We will definitely look Ali up for all our future mortgage needs.

Regards,
Shoba & Sri

Joshua Magalong

Joshua MagalongVictoria

  • 2 reviews

No words to express my gratitude

published

Best experience with Ali Hamza

published

Ali has helped us through every part of buying our first home here in Melbourne. From day 1, when we were still inquiring about a house and not enough savings for a deposit to buy one, he was there guiding us and assuring us that we can make it!! We set a goal and he followed us up every now and then just to see where we are at with our financial situation. Until the settlement came, and fast forward to the key turn over coming up next week!! We are the happiest and a massive thanks to Ali!! I recommend him 100% and will stick with him until we buy our 2nd home in the future! A big Thank you, Ali! ~Danica&Stephen

Bree P.

Bree P.Greater Melbourne (Outer), VIC

A massive Thank-You

published

My partner and I couldn’t be more thankful to have Ali help us through our journey of our first home, he made what we thought impossible, possible.
Thank you so much Ali for being so helpful through the process and making our dream come true.

Ali is the man!

published

Ali has helped me through every part of my first home buying experience. He explained everything in perfect detail. Very easy to talk to made this process so much easier. I'd recommend him to anyone!

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Ali was amazing when it came to sorting out my home loan

published

I was very nervous as a first home buyer but Ali was great at guiding me every step of the way and got me the best offer possible. Thanks Ali!

First home buyer, very happy!

published

Ali was great, he took the pain out of organising a home loan. As a first home owner I was very nervous but he managed to ease my nerves and explained everything in detail in ways I could understand. Highly recommend him and his team.

Ali was a great help, he took care of the financial side and always kept us up to date with all the paperwork.

published

Loan Gallery Finance was great, we had Ali who was friendly, he took care of all the financial side of things. He was a great help and got back to us quickly with the answers, whether via email or phone.

Shantz

ShantzMelbourne

  • 2 reviews

Ali helped us with all the paperwork and provided us with all the support we needed.

published

Loan gallery staff are very friendly and easy to communicate with, I would highly recommend their service for any financial work or support, great customer service and quick to respond to any questions or concerns

Emma C.

Emma C.Greater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Ali Hamza and his team provided the best service.

published

They worked endlessly to get us the best home loan interest rate. They made sure everything was explained fully and simply (this is our first home so we really appreciated that) . They answered every question and kept us up to date every step of the way. Ali honestly made the scary process into something simple and stress free. He was also always available to talk to us about anything we needed or questions we had and if he was busy he always returned calls.

Best service. highly recommenced.

1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance
Anish M.

Anish M.Central Highlands and Goldfields, VIC

  • 2 reviews
  • 1 like

Accurate, Methodical and Highly Professional

published

Craig Lowther from Loan Gallery had been exceptional in guiding us through the whole process of buying a house. Having such an experienced person was very helpful as we were buying our first home.
The advice received was always on time, with consideration of many factors and parties involved. The information provided was accurate and the service professional. All of that together made it very easy for us to buy our first home. Due to the financial advice provided, we were able to achieve a larger deposit that originally targeted and got a better loan deal. Thank you for your service and you will be my first port of call for future business. We are loving our new home

1 comment
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K N.

K N.Greater Melbourne (Outer), VIC

Great job Mathew Holtham from Loan Gallery...

published

Big thank you to Mathew Holtham from Loan Gallery team for the efforts to process my home loan. Mathew clearly clarified our queries and always communicated well through out the process that really given us peace of mind and whole loan process went smoothly. Will sure recommend Mathew Holtham & Loan Gallery to my friends.

1 comment
Loan Gallery Finance
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mike

mikeGreater Melbourne (Outer), VIC

great support

published

pleased with home the support was good and clear advice along the way, Ali is a great guy and got me across the line which im thankful will choose him again

1 comment
Loan Gallery Finance
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Candace

CandaceSouthwest, VIC

  • 4 reviews

Great support along the way

published

The brokers at loan gallery were very helpful in providing advice for what I needed to do to be able to buy a house & land package. They were efficient and supportive all the way through the process

1 comment
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Catherine

CatherineGreater Melbourne (Metropolitan), VIC

Excellent experience

published

Ali Hamza has been very helpful throughout the whole process. He patiently answered all our queries and provided all the information that we need. We believed he also tried his best to give us the best outcome.

1 comment
Loan Gallery Finance
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Martin

Martin

  • 2 reviews
  • 1 like

What an excellent service by Ali Hamzat!

published

Ali's help all through the process was exceptional! He knows his onions and guided us through out the whole process. He was professional, excellent and exceptional. Will chose him again and again.

1 comment
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Questions & Answers

SHINE P.

SHINE P.asked

We hav only 2 weeks time for finish our fix term for our house, 3 years now. Now we are with commonwealth bank. Can you help us find a better bank for refinance our house? Am SHINE PAUL: [details removed]

1 answer
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Hi Shine,

Thank you for reaching out to us, Yes we can certainly help. Please call us on 9495 5000 and one of our brokers will be more than happy to guide you. Or if you provide us a contact number, we will be more than happy to give you a call.

Kind regards,
Loan Gallery Finance

James L.

James L.asked

How many percent commission do you charge your costumers on home loan approval? Do you charge the lender or the costumer? Or both thanks.

1 answer
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Hi James. We don't charge our clients. We are paid by the lender you choose after reviewing the options we've mutually agreed suit your goals.

Tania P.

Tania P.asked

We have applied for a home loan and the Peppers valuation has come in 13% less than contract price. That is double of what the medium is for our area.
Are we allowed to get a second opinion, either through Peppers or an Independent Valuer who knows the area?

1 answer
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Hi Tania. In theory, yes you can, but in practice, it’s difficult getting the second opinion accepted by the lender. Is one of our team looking after you?

Get an answer from our members and Loan Gallery Finance representatives

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