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Reviews

5.0

243 reviews
5
(241)
4
(1)
3
(0)
2
(0)
1
(1)
  • Transparency
    4.9 (97)
  • Customer Service
    4.9 (101)
  • Loan TypeVariable Rate (45) · Fixed Rate (19) · Split (2)
  • Application Process
    4.9 (91)
  • Timeliness
    4.8 (85)
  • Loan used for
    • First Home (57)
    • Refinancing (6)
    • Investment Property (4)
    • Second Home (3)
    • Home Construction (3)
  • Loan Term28.783 years (23)
  • Online Tools
    4.9 (14)
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A VERY HAPPY CLIENT

published
1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance
Nick M.

Nick M.

  • 4 reviews
  • 1 like

No regrets

published

For a first homebuyer it was the best choice for me to get my finance through loan gallery. Ali is really knowledgeable and always had answers to my questions and helped me understand the whole process. I found the experience much easier rather than applying directly to a bank branch.
Knowing what I know now I don’t have any regrets.
Thank you Ali and I appreciate everything you have done for me.

1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Great and informative service

published

Working with Ali from Loan Gallery was a positive experience. Ali was supportive, professional, informative and provided us with exception customer service and guidance. I highly recommend Ali as he has helped us immensively throughout the whole process

1 comment
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Madeline C.

Madeline C.Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes

Incredible service- highly recommend

published

Kess has been instrumental throughout the process of buying my first home. From the start, everything was broken down into language I could understand, and this was just the start. Along the way I had an uncontrollable setback that would have seen me lose my home if I did not have Kess by my side. He spent weekends, late nights and even public holidays over Easter working tirelessly on my case and I couldn’t be more grateful to him for the incredible result he has achieved for me. I would hands down recommend Kess and Loan Gallery to anyone who reads this.

1 comment
Loan Gallery Finance
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Mayra

Mayra

  • 2 reviews
  • 1 like

Best at what he does.

published

Ali Hamza's assistance and expert advice from day 1 of our journey towards acquiring our new home has made the whole process very smooth and easy. He is the best.

1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance
Cheryl

CherylGreater Melbourne (Outer), VIC

  • 2 reviews
  • 4 likes

Very professional service

published

Our broker is Ali and he is really prompt and great to deal with. His professional guidance and assistance make the process a lot easier for us. We would definitely highly recommend Ali from Loan Gallery.

1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance
Jam Sotelo

Jam Sotelo

  • 3 reviews
  • 1 like

Excellent Service

published

We had a great experience with Ali Hamza from loan gallery. He was very professional, efficient and responsive, guiding us every of the way. He made the whole process so smoothly. He was informative, patient and always quick to answer our many many questions. He has looked after us very well. He gave us regular updates during the process which helped put us at ease. And ended up with a very good deal Thank you Ali again for all your help! I highly recommend Him.
We were very happy with the service we were provided no delays as he was always prepared ahead.

1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance
Aashna patel

Aashna patel

  • 2 reviews
  • 2 likes

The best real dream

published

Finally the wait is over, and we will be in our first home! I’m so excited! All thanks to Ali. He has been fantastic throughout. He has made sure he picks my calls even out of his business hours just to comfort us. We cannot ask of anything else. He has made our dream come true! I couldn’t see anyone else, who could get us the loan with such ease, keeping in mind certain circumstances.

1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Great service from start to finish

published

Ali was great to deal with and always on hand to answer any questions we had, he always made time for us which we won't forget. He is so helpful and provided a great service to us. I would definitely recommend the service to others.

1 comment
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Kudakwashe

KudakwasheGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Great Service

published

These guys are on the ball from day 1 till the end. We had an excellent customer service from Ali Hamza who was our broker. Very well informed and good client service personnel. He explained everything to us clearly and made sure all the fears we had as first home buyers were clarified and made easy. I would surely recommend anyone to him

1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Great Customer Service - Reg Gray

published

As a first home buyer, I had a basic awareness of the relevant finance processes, however was also aware that this can be a daunting process for those who have no experience with this. I found Reg Gray to be very professional, friendly, open and transparent throughout the entire process and would not hesitate to recommend his services to my friends and family

1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance
Tichaona D.

Tichaona D.Greater Melbourne (Inner), VIC

The stars only go up to five !

published

The broker we were working with left Loan Gallery just before our land titled and that resulted in a bit of delay in our paper work and got us worried. Ali the broker who took over our file was amazing he got everything back on track and always had satisfactory answers to all our questions. He went the extra mile to not only make sure we got the mortgage but the best deal possible given our financial situation.

A business relationship is first and foremost a relationship, violate the principles that govern relationships and you can forget about the business. Loan Gallery (in particular Ali) is one of the few companies we have dealt with that understand this principle ! Six stars ******

1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

First home buyer dream

published
1 comment
Loan Gallery Finance
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Ankit kumra

Ankit kumraGreater Melbourne (Inner), VIC

Perfect experience

published

As being first home buyer, we didn't have any idea about buying a property and building a house. But after our first meet with Anchit, all the doors were opened and we were confident enough to proceed our first home loan through loan gallery finance. Our broker have explained each and every provess clearly and also helped us to overcome obstacles.

We are really happy with the service. We must recommend people to visit loan gallery finance once. Keep up the good work.

1 comment
Loan Gallery Finance
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Prashant

PrashantGreater Melbourne (Outer), VIC

Highly Recommend-Inderpal Singh@loan gallery

published

As a first home buyer,we didn’t had a clue how things worked and then we made contact with Inderpal Singh.Things took turn from then,land was given deposit in 2weeks and settlementdone within weeks after titling.Our case was not an easy application as I had certain issues with my credit file.Inderpal’s thoughtful and straightforward strategy helped in securing the home loan.We highly recommend him for anyone who doesn’t want any dodgy work.

1 comment
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Above and Beyond

published

Our experience with our mortgage broker Anchit was a wonderful experience. From the very beginning we felt like we had somebody on our side to consistently support us. Anchit took the time to explain things in terms we could understand, was readily available at all times of the night and day and very paitent with our stress and anxiety along the way. We are very satisfied with the loan we received and feel confident it best matches our circumstances. We also feel confident that Anchit will answer any future questions we have and continue to have our best interests in mind. All levels of service were above and beyond, and we cannot thank Anchit enough for helping us achieve our dream home. Highly recommend!

1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance
Jasmine B.

Jasmine B.Greater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Best broker ever!!!!

published

The whole process with loan gallery was simply amazing.
Loan gallery is linked with Metricon homes and our broker made the whole process as stress free as he could possibly make it.
Our broker went above and beyond for us and was super friendly and very reassuring and would fix any problem that came our way.
I highly recommend going through loan gallery for your broker needs!!!

1 comment
Loan Gallery Finance
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Gamage

GamageGreater Melbourne (Outer), VIC

  • 3 reviews

Highly recommended Ali Hamza and his dedicated team.

published

As a first home buyer, my wife and I are very thankful to our broker Ali Hamza and his Loan Gallary Team. He guided us since the beginning of this finance journey and help us to receive our loan and land settlement on time. Highly recommended Ali Hamza and his dedicated team.

Venkat Mani

Venkat ManiGreater Melbourne (Metropolitan), VIC

Consistently great service

published

I have worked with Santish and Mir for Loan Gallery for many years and they recently help organise a new home loan for me. As always they provided excellent customer service and made the overall process easy and seemless. Reliable, prompt and professional, I would happy to recommend Santosh and Mir if you are looking for home loan brokers

Perfect Guide for Me-type first-time home buyer

published

It was an amazing experience interacting with Anchit Vashisht as part of loan application process. He had the great deal of patience to answer the questions from first time home-buyers like me and to guide through entire process.
It was an amazing experience and thanks to professionalism of Anchit which made the true difference. Will sincerely recommend to anyone to go with Loan Gallery and especially Anchit.

Page 5 of 13
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Questions & Answers

SHINE P.

SHINE P.asked

We hav only 2 weeks time for finish our fix term for our house, 3 years now. Now we are with commonwealth bank. Can you help us find a better bank for refinance our house? Am SHINE PAUL: [details removed]

1 answer
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Hi Shine,

Thank you for reaching out to us, Yes we can certainly help. Please call us on 9495 5000 and one of our brokers will be more than happy to guide you. Or if you provide us a contact number, we will be more than happy to give you a call.

Kind regards,
Loan Gallery Finance

James L.

James L.asked

How many percent commission do you charge your costumers on home loan approval? Do you charge the lender or the costumer? Or both thanks.

1 answer
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Hi James. We don't charge our clients. We are paid by the lender you choose after reviewing the options we've mutually agreed suit your goals.

Tania P.

Tania P.asked

We have applied for a home loan and the Peppers valuation has come in 13% less than contract price. That is double of what the medium is for our area.
Are we allowed to get a second opinion, either through Peppers or an Independent Valuer who knows the area?

1 answer
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Hi Tania. In theory, yes you can, but in practice, it’s difficult getting the second opinion accepted by the lender. Is one of our team looking after you?

Get an answer from our members and Loan Gallery Finance representatives

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