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Reviewer Photos & Videos
DanWestern Australia
very Happy customer will defiantly use this service again
Weve had a couple of loans through the loan market now. Both times we shopped around before seeking their help and were so happy ended back with them. The service and friendly attitude of Amanda was refreshing. With both loans we had a few hurdles due to faults of my own and they stuck with it and worked out the issue so I could get what I wanted. Definitely recommend them 100 percent. Shop around first and you will go back to them every time guarantee
1 comment
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Nicola Tucker was amazing !!
Great company and even better staff. Nicola Tucker made the whole process of getting a home loan seamless and I knew I was in the hands of a compete professional from start to finish!
1 comment
Loan MarketLoan Market
Hi Josh, thanks for sharing your review, we can't wait to share it with Nicola! It's great to hear that she provided you wish such a great experience. Please let her know if you need anything else in the future.
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Happy ClientSouth East Queensland, QLD
Wouldn't trust anyone else!
I have trusted Carol's expertise with 3 purchases now. She is always highly professional and her and her team really get to know you personally.
My last sale and purchase was lengthy and not straigh forward and Carol and her team were there for me every step of the way.
I would not hesitate in recommending them.
1 comment
Loan MarketLoan Market
Thank you so much for sharing your review! It's awesome to hear that Carol was able to provide you with a great experience every time you've worked together. It's not always straight forward but we're so happy that Carol helped you get there!
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LivinLargeSouth East Queensland, QLD
- 3 reviews
- Verified customer
The Best Broker we have ever dealt with.
We had a unique situation and really didn't get much service from other brokers. When we spoke to Steve he showed interest and listened to our requirements. He really did make a concerted effort to gain us the finance we required and in a short time.
Both Steve and his staff always kept us in the loop and gave us a great sense of security while we were going through the whole process. In all honesty we could not recommend someone more highly.
Thanks to these guys we are now back on track and our stress is greatly reduced.
1 comment
Loan MarketLoan Market
Thank you so much for sharing your review! We're so glad that Steve and his team made this such a great and less stressful experience for you. If you need anything in the future, please let them know!
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Dan DraperSydney, NSW
Long term partners
Phil and his team have now helped me with 3 mortgages and even though I no longer live in the same city, I will continue to go to him for mortgage advice. Our most recent mortgage was for the purchase of our own home in Sydney and throughout the entire process, my wife and I felt like Phil had our backs. Truly outstanding service.
1 comment
Phil Couch L.Loan Market
Thanks for the review Dan,
It's always our pleasure working with you.
All the best!.... Read more
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KellySouth East Queensland, QLD
Fantastic! Highly recommend!
We cant thanks jason and his team more for helping us get our forever home!
Our finances on paper were a mess and Jason was working so hard even after hours on our loan he was professional and Kept us updated along the way and made it seem less and stress free for us. I would highly recommend them to anyone!
1 comment
Loan MarketLoan Market
Hi Kelly,
Thanks for sharing your review and congratulations on your home - we're so happy for you! We're glad that you had such a great experience with Jason and his team. Please let them know if you have any loan needs in the future!
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Great service!
Loan Market made it a fantastic experience buying a house. Working with Astrid, the nearly six months of discussing finances, getting pre-approval, looking for houses and finally buying and getting settlement approved was seamless and actually enjoyable by the end! Astrid was great the entire way informing and guiding me through every step. Stress free!
1 comment
Loan MarketLoan Market
Hi Matthew,
Thanks for sharing your review and congratulations on your home! We're so glad that Astrid made the loan process enjoyable for you. If you have any loan needs in the future, Astrid will be here to help.
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Best mortgage broker ever
After being refused a loan to buy a property by my bank of 40 yrs, initially as an investment and a retirement home for the future, I was recommended to contact Lynette Melis of Loan Market in Kyabram. Her knowledge and confidence in what she does lead me to see my dream of purchasing my home at the age of 63 yrs. Knowing I would not have to rent for the rest of my days is a blessing. Lynette and Loan Market has seriously changed my future and given me stability in my old age.
1 comment
Loan MarketLoan Market
Thank you so much for sharing your review and we are thrilled that Lynette helped you achieve your dream of purchasing a home! We can't wait to share this with her. Please let her know if you have any loan needs in the future.
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If I could give 10/10 stars I would! Loan market are absolutely amazing.
If I could give 10/10 stars I would! Loan market are absolutely amazing. They are professional and work with you to achieve what you want, they also keep you updated along the way. Highly recommend loan market!
1 comment
Loan M.Loan Market
Hi Sarah,
Thank you for your glowing review! We're so glad that you're satisfied with the level of service that we provided as well as our communication with you. We look forward to working with you in the future if you have any loan needs!
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MichaelSydney, NSW
Our kids have a backyard thanks to them
The experience with loan market was a 10 out of 10, very professional and patient, very satisfied with their service and personal touch, would highly recommend you give them a call
1 comment
Loan M.Loan Market
Hi Michael,
Thank you so much for your review and recommendation! We pride ourselves on a 10 out of 10 personalised experience and it's great to see that you enjoyed yours. Please let us know if you need anything in the future.
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StephenGreater Melbourne (Metropolitan), VIC
- 3 reviews
- 1 like
New Brokers be aware
As a mortgage broker, I was looking for an aggregator. I met with the Business Development Manager who gave me the usual talk about how good they are. I was to be charged an additional $850.00 p.m. to provide mentoring. I have more than 10 years experience as a banker and a broker. That's a ripoff when you consider no other aggregator charge such fee. BDM never returned phone calls or replied to emails unless followed up.
1 comment
Loan MarketLoan Market
Hi Stephen,
We apologise that you've had that experience. Can you please send your details to [email protected] and we can get in touch with you to find a solution? ... Read more
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HayleySouth East Queensland, QLD
Couldn't have asked for a better broker.
This company gave us the greatest experience we could ask for. As a first home owner, David would ensure we were fully aware of what to expect and what to do in every situation. He was constantly in contact ensuring we had everything we needed and was happy to meet us at all hours to suit our availability. No task too small or question too simple. He was a god send to our experience.
1 comment
Loan MarketLoan Market
Hi Hayley,
Congratulations on your first home! It's great to hear that David was able to provide you such a great experience in helping you with the loan process. Don't hesitate to reach out to David for any future loan needs!
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AlexSydney, NSW
- 2 reviews
Absolutely shocking
I was extremely unhappy with loan market. I was sold the wrong product (much more expensive than necessary). No other options were discussed with me (definitely felt that it was 'set and forget) and no plan working forward. Questions were not able to be answered correctly or timely. The entire process put me out of pocket well in excess $21,000 as a lump sum as well as ongoing higher interest rates of >$1400/month. In the wake of the Royal Commission into the Financial Sector it shocks me that the sector is not attempting to seriously address p...Read more
oor customer experiences. I felt absolutely manipulated and taken advantage of. I was placed in a situation were I had no options but accept the wrong product. The features I required (offset account) were not communicated with the bank and I had to follow up myself. I have since spoken to 2 different other lenders who both agreed I was sold an incorrect product. My situation is not particularly complicated, but is not exactly straight forward either. I would suspect if your financial situation is simple (maybe purchasing your first home) Loan Market would be an acceptable organisation to work with, but if your situation is even slightly complicated I would strongly encourage you look elsewhere. I have now, in only 4 weeks, been able to refinance with a mainstream lender using all the same financials I provided to Loan Market, who had explicitly told me I had no other options available to me... absolutely disgusting,.1 comment
Loan MarketLoan Market
Hi Alex,
We're very sorry to hear that this has happened. This is definitely not the level of service we pride ourselves on, and aim to deliver to all of our customers. ... Read more
Can you please email [email protected] with your contact details as well as the name of the broker you were working with? We'll urgently look into this for you. Thanks.Similar opinion? Write a review on ieatwords.com.au!
HeatherHobart, TAS
Excellent Service and a great loan product
I experienced exceptional customer service. The rate I received was competitive. Most importantly, the loan I managed to get through my mortgage broker met my financial needs. I would recommend Loan Market to friends and family.
1 comment
Loan MarketLoan Market
Hi Heather,
Thank you so much for sharing your review, we're so happy that you got a loan that met your needs. This is what we aim to deliver to all of our valued customers. If you have any loan need... Read more
s in the future, please don't hesitate to get in touch.Similar opinion? Write a review on ieatwords.com.au!
SadySydney, NSW
- 13 reviews
- 8 likes
It was a great experience
It was really a great experience dealing with their broker. She made sure our loan was approved timely and also helpled to get us cashback though we missed the deadline. Will definitely recommend them.
1 comment
Loan MarketLoan Market
Hi Sady,
Thanks for leaving a review! It makes us so happy to hear that your broker was able to provide you with such a great experience! Please do get back in touch with her if you need anything in the future.
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Find out how Loan Market compares to other Home Loans
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Individualised Service, Great Outcome!
Lori listened to our individual circumstances and tailored a loan to suit our exact needs. He helped step us through each stage of the property buying process and because of his help, we now own our dream home.
1 comment
Loan MarketLoan Market
Hi Chloe,
Thanks for sharing your review and congratulations on your dream home! It's great to hear that Lori provided you this 5 star service. Please don't hesitate to reach out to him if you need anything else.
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LunafaeGreater Melbourne (Outer), VIC
- 5 reviews
Do not get Maduk from Himanshu Malik! Hasn’t helped and took money from my parents
Himanshu Malik came from this website. He charged my parents $350 for his services. He then made a BIG mistake twice, resulting in waiting longer for my parents house to start building. He has not helped my parents with how to make payment each stage that completes. His words were that he has finished his job in getting the loan. No real customer service. When we asked what happened the first mistake he didn’t explain it properly, when we asked what happened the second time he said it wasn’t him, but we spoke to the bank and they said he did something completely different to what he’s suppose to. My parents do not need his services, and yet they paid for it!! Please beware.
1 comment
Loan MarketLoan Market
Hi Lunafae,
We apologise for the experience that you have had. This is definitely not the level of customer service that we aim to provide our valued customers. ... Read more
Can you please email us the contact details of your parents to [email protected] to us so that we can investigate this as a priority? We look forward to hearing from you and working with you and your parents to resolve this matter.Similar opinion? Write a review on ieatwords.com.au!
Julia M.Darling Downs, QLD
We Recommend This Company!
Steve McLean was always prompt with replies, professional++, freindly and welcoming and (most of all) patient with our endless dumb questions about the whole process. In the end he MADE IT HAPPEN and we got our first home!!
1 comment
Loan MarketLoan Market
Hi Julia,
Thanks for sharing your review and congratulations on your first home! It's great to hear that you had such a great experience with Steve and we can't wait to share this with him. If you ne... Read more
ed anything in the future, please don't hesitate to reach out.Similar opinion? Write a review on ieatwords.com.au!
Graham Law was professional. I would recommend him to anyone looking for finance as a genuine and honest broker.
Professional approach whilst being honest straight to the point and genuine. His knowledge of the industry was impressive and I found him to be very genuine. He was readily available and efficient in answering my questions or request keeping me up to speed with every part of the process which was important to me.
1 comment
Loan MarketLoan Market
Thank you for sharing your review with us! We're glad to hear that Graham was able to provide you a 5-star service and check all the boxes that were important to you. If you need anything in the future, please don't hesitate to reach out to Graham.
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Ruth Crampton is the best
I was very happy with the service I received from this company. Ruth was excellent and worked very hard to find a home loan that was just right for me.
1 comment
Loan MarketLoan Market
Hi Joyce,
Thanks for sharing your review - we'll be sure to share this with Ruth as well! We're delighted to hear that she was able to provide you an exceptional service. Please let her know if you need anything else in the future!
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Questions & Answers
Cass H.asked
We are looking at using loan market go to refinance our house. I would just like to know how many people would recommend this service as the reviews from this site site are great but I have read some disturbing reviews on other websites
No answers
P C Babuasked
What is the interest rate?
1 answer
Loan M.Loan Market
Hello and happy Friday!
Is there a specific product or lender you're interested in knowing more about? Please send through an email to [email protected] with your name, phone number and postcode and I'll get a broker on the case!
Thanks,
Bec
Reaasked
We want to buy our first home. Can you recommend a god broker from your company? Thanks!
3 answers
Jason Cuerel is a fantastic broker - couldn’t have been happier with his service.
Loan M.Loan Market
Hi Rea,
We are more than happy to help, if you can just email us your full name, postcode and best contact number to 'customercare@loanmarket,com.au' and we'll put you in touch with the best broker in your area.
Look forward to hearing from you!
Loan Market Customer Care.
Jason Cuerel is a fantastic broker. I can definitely recommend him :)
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Loan MarketLoan Market
Hi Dan,
Thank you for such a wonderful review. We're so glad that Amanda provided you that 5 star service we pride ourselves on! If you need anything in the future, let us know!