??!

Reviews

4.7

821 reviews
5
(753)
4
(15)
3
(2)
2
(2)
1
(49)
  • Transparency
    4.6 (112)
  • Customer Service
    4.6 (115)
  • Loan TypeVariable Rate (59) · Fixed Rate (22) · Split (14)
  • Application Process
    4.6 (109)
  • Timeliness
    4.6 (106)
  • Loan used for
    • First Home (40)
    • Refinancing (19)
    • Second Home (17)
    • Investment Property (16)
    • Home Construction (4)
    • Renovation (1)
  • Loan Term26.805 years (41)
  • Online Tools
    4.4 (28)
Previous
Next

Reviewer Photos & Videos

Amazing Service

published

Best Amazing service!! They were always there when I had questions or needed advice right up to settlement!! They where very patient with me as I was a first home buyer. Highly recommend to use Loan Market.



1 comment
Loan Market
Loan MarketLoan Market

Great Service & Best Lending Options Offered

published

We have no hesitations in recommending Alex Hua of Loan Market to anyone looking for best service, lending rates and professional packages that best suit their lifestyle! Alex is an expert in his field!

1 comment
Loan Market
Loan MarketLoan Market

Hi Huong,

Thanks for sharing your review with us! It's great hearing that you had such a good experience with Alex. Please don't hesitate to reach him if you need anything in the future!

greghex

greghexMetropolitan Adelaide, SA

  • 2 reviews

David Marsland is an awesome mortgage broker

published

I recently completed a very challenging purchase that would not have been possible without the expertise and determination of David Marsland from Loan Market. He impressed me so much, I am now a client for life. I now recommend David to everyone I know and he continues to deliver for them.

1 comment
Loan Market
Loan MarketLoan Market

Hi Greg,

Thanks for sharing your review! It's great to hear that you had such a good experience with David and would recommend him to all people you know! If you need anything in the future, please let David know!

Home Loans

Find out how Loan Market compares to other Home Loans

Know better, choose better.

Compare all
CMD

CMDSouth East Queensland, QLD

Friendly, professional and efficient. Highly recommend

published

Highly professional and ethical. Efficient, good friendly and timely communication and feedback. Neither intrussive nor domineering. Totally satisfied and highly highly recommended after several disappointing let down by other brokers

1 comment
Loan Market
Loan MarketLoan Market

Hi,

Thanks for sharing your review! We're delighted that you had such a good experience with. Please let us know if you you need anything else in the future!

Vicky

VickyPerth, WA

Great service! Always at the end of the phone when needed and made our lives super easy! Highly recommend him

published

Very transparent with all the mortgage ins and outs. Very happy with the entire process. Greg definitely listenened to what we wanted and found us the very best deal available

1 comment
Loan Market
Loan MarketLoan Market

Hi Vicky,

Thanks for sharing your review! So happy to hear that you had such a great experience Greg and were happy with the whole process. If you need anything in the future, please don't hesitate to get in touch!

Jessica allan

Jessica allanMurrumbidgee Region, NSW

The only person who helped me!

published

Kaylene Blencowe from Wagga Wagga was amazing! She was extremely professional and explained and helped me through every step. Being let down my mortgage brokers previously, Kaylene restored my faith in applying for my home loan. I now own my own home because of her. I give her a hundred million trillion stars!!!!! Thank you Kaylene.

James

JamesMetropolitan Adelaide, SA

Excellent service. Quick responses to all queries and very professional.

published

Phil was very informative and thoroughly explained all options from the beginning and made the process of refinancing easy to understand. He is very professional and was always available over the phone and email to answer any queries.

Edward

EdwardSouth East Queensland, QLD

Smooth home loan application process

published

Andrew Timms at Loan Market was patient and professional throughout and clearly explained the options available to us. He can walk you through the comparison between numerous lenders so you understand it all. We're very happy with the service Andrew provided, and the rate we received. Highly recommended.

VIRAJ N.

VIRAJ N.Perth, WA

  • 4 reviews
  • Verified customer

Smooth and Hassle free experience

published

Excellent service from Balpreet and his team from Loan market.As a first home buyer,the whole process was hassle free and smooth. More over, Very professional and helpful through out. I would highly recommend Loan market Team Bal.

1 comment
Loan Market
Loan MarketLoan Market

Hi Viraj,

Thanks for sharing your experience! We're so glad that you're happy with the service you received from Balpreet and his team! If you need anything in the future, please don't hesitate to get in touch.

Home Loans

Find out how Loan Market compares to other Home Loans

Know better, choose better.

Compare all
Mark amd Tara

Mark amd TaraSouth East Queensland, QLD

Got the help we needed at the right time

published

Phil and his team were very professional from start to finish. Always there for us when needed and gave us the best advice for our situation. Can’t thank you enough!

Fantastic service and a wealth of knowledge!

published

Liz Henderson is a pleasure to work with, she has a straight forward approach to loan applications and makes the process stress free and easy. Her honesty, expertise and in depth knowledge of the loan market enabled us to achieve a pre-approval in a short amount of time. Liz went above and beyond our expectations in all areas of customer service and the loan application process. We would highly recommend Liz to anyone considering a broker for their loan or any other financial advice pertaining to loans and mortgages.

Heath

HeathGreater Melbourne (Metropolitan), VIC

  • Verified customer

Putrid service

published

Broker's name is [name removed] from Chapel St branch. She asked us for some paperwork, details and to fill in a profile sheet. After that, didn't hear back from her again. Called several times and emailed but no response. Even went to the office to see her but one of her colleagues said she was "busy" in a meeting. I waited for 10 minutes just to get that response. I wouldn't recommend these guys to anybody. Certainly feels like we've been conned.

1 comment
Loan Market
Loan MarketLoan Market
Van

VanSouth East Queensland, QLD

  • 7 reviews
  • 2 likes

Exceptional services

published

I found David Chen so knowledgeable and helpful during my purchase process, he is very friendly and does his best to get the best option for you based on the future of the market. I am very happy with his services and couldn't be better than this.

1 comment
Loan Market
Loan MarketLoan Market

Hi Van,

Thanks for sharing your review! We're so happy to hear that you had such a great experience working with David. If you ever need anything in the future, please don't hesitate to get in touch!

Phoenix

PhoenixVictoria

Very disappointed.

published

The broker name is John Lucci at Ascot Vale. I've contacted him for few weeks via email with attached important document such as person/bank details. After meet for an appointment and discussed, he said he'll send me the paperwork and let me know if I am suitable to get loan for the new property in a week. However it has been a month and I didn't receive any responds from him.
Now I feel regret email him with my personal details before meet him.

1 comment
Loan Market
Loan MarketLoan Market

What a team!

published
1 comment
Loan Market
Loan M.Loan Market

Hi Emma,

Thank you for sharing your review with us! It's great to hear that Victoria and Simone were able to help make you get that dream home! If you need anything in the future, don't hesitate to get in touch :)

Home Loans

Find out how Loan Market compares to other Home Loans

Know better, choose better.

Compare all

All round excellence

published

Such a great team, they helped us smoothly get into our new home and were super helpful with everything a long the way. Thank you everyone at loan market Buderim

Just what I needed!

published

Excellent advice and service. This was the second time that I used Loan Market. Phil was skilful at providing me options and helping me reach a balanced outcome that worked for me. I am very pleased with the outcome.

1 comment
Loan Market
Loan MarketLoan Market

Hi Michael, thank you for posting your review and for coming back for your home loan needs! We're so happy that you had such a great experience again. If you need anything in the future, don't hesitate to get in touch!

Professional service

published

Lee, and Loan Market, was professional, friendly and offered good advice in relation to selecting the mortgage that was right for our situation. He followed up with us frequently and also helped to prompt the bank to process our application in a timely manner. We recommend Lee highly.

1 comment
Loan Market
Loan MarketLoan Market

Hi Brooke, thanks for sharing your experience! We're so glad that Lee provided you such a great experience throughout the whole process. If you need assistance in future, please don't hesitate to reach out!

Karen

KarenSouth East Queensland, QLD

Home Ownership Dream Achieved

published

We were referred to Lindy by our builder. I couldn't have asked for a better person to help us fulfill our home ownership dream. Our situation was a little different and Lindy found a way to help us. She has been professional at all times, keeping us updated along the long process. thanks Lindy

1 comment
Loan Market
Loan MarketLoan Market

Hi Karen, thanks for sharing your review! It's great to know that you had such a great experience with Lindy. If you need anything in the future, please let me know!

And the Gold Star Award Goes To...

published

I was referred to Heather through Ray White. Heather and her colleagues at Loan Market were a sheer pleasure to work with. Accessible, transparent, efficient, genius level knowledge and passionate about the mortgage market. Where others failed, Heather turned my application into a successful campaign to expand my property portfolio with weeks. I will be delighted to utilize her and her team's resource when I begin sourcing my next investment property. I recommend Heather Armstrong to my friends, family, colleagues and the public at large, for all your loan mortgage, re-financing and project developments aspirations. Take the first step to call Heather and you will be on the path to creating wealth for you and your family.
\m/ \m/

1 comment
Loan Market
Loan MarketLoan Market

Thank you so much for sharing your experience with Heather! It's always great to hear that our customers are delighted with the service of our brokers. If you ever need anything in the future, please don't hesitate to get in touch.

Page 4 of 42
See all Loan Market reviews

Questions & Answers

Cass H.

Cass H.asked

We are looking at using loan market go to refinance our house. I would just like to know how many people would recommend this service as the reviews from this site site are great but I have read some disturbing reviews on other websites

No answers
P C Babu

P C Babuasked

What is the interest rate?

1 answer
Loan Market
Loan M.Loan Market

Hello and happy Friday!

Is there a specific product or lender you're interested in knowing more about? Please send through an email to [email protected] with your name, phone number and postcode and I'll get a broker on the case!

Thanks,
Bec

Rea

Reaasked

We want to buy our first home. Can you recommend a god broker from your company? Thanks!

3 answers
Bernie
Bernie

Jason Cuerel is a fantastic broker - couldn’t have been happier with his service.

Loan Market
Loan M.Loan Market

Hi Rea,

We are more than happy to help, if you can just email us your full name, postcode and best contact number to 'customercare@loanmarket,com.au' and we'll put you in touch with the best broker in your area.

Look forward to hearing from you!
Loan Market Customer Care.

Bernie
Bernie

Jason Cuerel is a fantastic broker. I can definitely recommend him :)

Get an answer from our members and Loan Market representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.