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Fast and efficient!
Highly recommended team! If weve only known them first, we wouldnt have wasted our time on other brokers. Loan market makes sure they finish the job the fast and efficient way. I would say (Phil and Jess most especially) go out of their way to genuinely help you achieve your dream to own your home! customer service-excellent!
1 comment
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Rebecca PascoeMetropolitan Adelaide, SA
Making things smooth when the road is bumpy!
not a “normal” sale, but Phil not only didn’t give up on us, he made sure he looked out for us! Using his family time to make it all happen!!
1 comment
Phil Couch L.Loan Market
Thanks Bec & Daz for your faith and patience in me getting the job done.
It was my pleasure!.
All the best for you and your boys!.... Read more
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GlenRichmond-Tweed, NSW
- 2 reviews
What a great experience!
Felt at ease from the first meeting at Steve's office. He was upfront with all aspects of his services and made it his mission to understood our loan requirements and explain the possible choices to suit our needs. The whole process was made so easy for us, and we would highly recommend Steve and his team.
1 comment
Loan MarketLoan Market
Hi Glen, thanks for sharing your review with us! We're glad to hear that Steve offered such a high level or service and made this experience easy for you. Thanks for recommending Steve and please let him know if you need anything in the future.
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Brooke and MatthewSydney, NSW
Amazing service and exceptional business
A special thanks to Tommy Nguyen who helped and supported us when buying our first property. After being misguided by our bank, we contacted Tommy and he helped us in finding a cheaper loan and took care of all valuations. There was no unexpected or extra costs and we knew exactly what to pay during settlement. Tommy went above and beyond by regularly emailing and taking my phone calls and even meeting us to sign documents. We would highly recommend Tommy to all our friends and family. We are very thankful to have found him.
1 comment
Loan MarketLoan Market
Hi Brooke and Matthew, congratulations on your first home! It's great to hear that Tommy was able to help you get a loan through his great services and expertise. Please let Tommy know if you need anything in the future.
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Sarah Mc
- 2 reviews
Getting a Loan ....!!!!!
I didn’t think I could get a loan @ 50 but thanks to Steve & his crew for making the whole loan process so easy. They were happy to answer any questions.
Highly recommended
You won’t be disappointed
Fabulous Loan Team ...!!!!
Thank you so much
1 comment
Loan MarketLoan Market
Hi Sarah, thank you for your review and recommendation - we're so happy you got your loan and the wile process was easy! Please let Steve and his team know if you need anything in the future.
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ForeverhomebuyCentral Highlands and Goldfields, VIC
Mark De Martino for First Home Buyer - Clear and Concise
Mark De Martino was great! Being a first home buyer it was very important to me that I had all my questions answered and Mark was happy to oblige. I am actively recommending him to all of my friends. Great service - very happy.
1 comment
Loan MarketLoan Market
Thank you for your review! It's great to hear about the great service that Mark provided you. Congratulations on your first home!
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Happy home ownersSouth East Queensland, QLD
An awesome service
Customer service was amazing. No unexpected costs or issues, was well informed from the start. We are very happy with everything. Was kept updated every step of the way. Thanks so much
1 comment
Loan MarketLoan Market
Thank you so much for your review - it's great to hear that you were happy with the service you received every step of the way! Please let us know if you need anything in the future.
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Bryan L.
- 2 reviews
Exceptional service
Marco has been helpful on the get go always available and always willing to take time to explain things clearly. 5/5 service! Have helped me refinance and apply for new loans with ease!
1 comment
Loan MarketLoan Market
Hi Bryan,
Thanks for sharing your review! It's great to hear that Marco provided you with such a great service. Please don't hesitate to contact him for any future loan needs.
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Conrad Was Brilliant
Conrad Palmer really helped me achieve my goal, he set out a plan. I'm a first home buyer and this was all new. He helped every step of the way. Highly Recommended to everyone.
1 comment
Loan MarketLoan Market
Hi Brad,
Congratulations on your first home! We're glad to hear that Conrad helped you achieve this and provided you with an exceptional experience too. If you need anything n the future, or know someone who does, please let him know.
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Mahadeva prasadSouth East Queensland, QLD
Devastating exeperirience
We don't recommend Loan market to anyone.
We finance our property through an agent at loan market .
He promised us one rate.
But after completion of settlement it is 0.25 % more.
We asked bank to look into it.
Bank is telling us they can't do any thing.
Broker is not responding to us.
2 comments
Loan MarketLoan Market
Hi Mahadeva,
First of all I want to apologise for the experience you had. We definitely want to look into this for you and see how we can assist. ... Read more
Can you please send your contact details and the name of your broker to [email protected]? We'll escalate this immediately and have someone contact you.THANKS
We are already informed to Loan market about this issue.
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Michelle S.South East Queensland, QLD
Highly recommended
Loan market helped us get a loan when others couldnt
Phil and Jess were professional and efficient helping us with the lending process.
They were always quick to respond to any phone call or email explaining everything.
We would highly recommend them to get you a loan
Thank you for everything Loan Market
1 comment
Loan MarketLoan Market
Hi Michelle,
Thank you so much for your glowing review! We're so glad that you were happy with the excellent service Phil and Jess provided. Please get back in touch with them if you need anything in the future.
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Jay N.Perth, WA
Thank you for your fantastic service
We are very pleased with the excellent service Balpreet & his team offered us at each stage of the refinancing process. Balpreet updated us with the best rates possible. We would love to recommend his services to anyone we know. Thank you Bal ;0), Great job!
1 comment
Loan MarketLoan Market
Hi Jay,
Thank you so much for your review. We're glad to hear that Balpreet and his team were able to provide you with rate that you were happy with! This is a testament to their excellent service. ... Read more
Please let them know if you ever need anything in the future.Similar opinion? Write a review on ieatwords.com.au!
So thankful!
Being a first home buyer, I was extremely uneducated and cautious about buying property. Having gone to a bank and not been happy with how it turned out, I heard (by word of mouth) that Phil and Courtney from Loan Market were excellent. At first I dealt with Phil. He took the time to educate me, had a detailed presentation outlining the steps and how working with them can pan out. Phil ran me through each part. He made sure I understood everything, and listened patiently when questions were being fired at him. He made time for me (sometimes eve...Read more
n after hours) which meant I didnt have to take extra time out of my work day. My case was then handed over to Courtney whose work I couldnt fault. She too was kind, informative and professional. She explained thing she in easy to understand terms, and was always happy to help. Communication was never an issue, with having heard back within 24 hours at the latest. Ill be recommending Loan Market to anyone who is looking for a broker.1 comment
Loan M.Loan Market
Hi Mikaela,
Congratulations on your first home and thank you for sharing your review. We know that going through this process for the first time can be a daunting task, but we're so happy to hear th... Read more
at Phil and Courtney made this a great experience for you. If you need anything in the future, please let me know.Similar opinion? Write a review on ieatwords.com.au!
KateSouth East Queensland, QLD
Brilliant service
30 years after after buying our current home, it was time to move. We would never have got there by ourselves. Kay explained the changes, was available on the weekend, etc. She kept us informed at every stage and we can't recommend her highly enough. She was just a very professional and wonderful person to help us achieve our dream home.
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Excellent service, going over and above to achieve our dream home.
My family really loved a house but required a loan and were disappointed by the service of a major bank. We contacted Jenni Chittick from Loan Market and from the outset we were amazed by the very impressive service. Jenni went over and above through the entire loan process. Jenni is very experienced in both real estate and finance and used this experience to suggest the best loan to suit our particular purpose. Jenni was always prompt, well-prepared, and constantly communicated with us from the initial contact to settlement. We are so happy with our purchase and so glad we contacted Jenni. We strongly recommend Jenni to whoever is seeking a loan. Thankyou very much Jenni. The O'Sullivan family.
1 comment
Loan MarketLoan Market
Hi Shayne, congratulations on your home! We're so happy that Jenni's expertise and amazing service helped you achieve this. If you ever need anything in the future, please let Jenni know.
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Jason M.South East Queensland, QLD
Excellent personalised service from a real professional
As first home buyers my wife and I had no idea what was involved. Lindy walked us through the process, keeping us updated every step of the way. She has plenty of experience in real estate and finance, and took care of everything for us. She was always prompt, well-prepared, and was in constant communication with us. A daunting maze of paperwork and red tape turned into a brand new house before we knew it; we couldn't be happier!
1 comment
Loan MarketLoan Market
Hi Jason, thank you for sharing your review with us. We just want to congratulate you on your first home! We're glad that Lindy was able to provide you a 5 star service and help you get this home. If ... Read more
you need anything, please don't hesitate to let her know.Similar opinion? Write a review on ieatwords.com.au!
JulieMetropolitan Adelaide, SA
Refinanced my home loan
Best professional advice and highly efficient and trustworthy..financing a home loan can be daunting but phil made the whole process easy and totally stress free..highly recommend phil..he is "the go to man" in the mortgage broking industry..very happy client!
1 comment
Phil Couch L.Loan Market
Thanks so much for entrusting me with your Finances again Julie.
It's always a pleasure to work with you.
All the best!.... Read more
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Lebnan E.
- 2 reviews
Amazing service by Asha Long!
Asha Long assisted us step by step during the process and got us a very good deal. She responds promptly to any clarification and explains things in a detailed yet simple way. Asha, we cannot thank you enough for making this process much easier than expected.
1 comment
Loan MarketLoan Market
Hi Lebnan,
Thank you so much for sharing your review - we can wait to share it with Asha. It's great to hear that she provided a 5 star service, which made the process easier for you. Please get in ... Read more
touch with Asha if you need anything in the future.Similar opinion? Write a review on ieatwords.com.au!
Help When Needed
After 10 years out of the housing market we were very nervous about navigating the process. Conrad Palmer was exceptional. We couldn't have done it without him! Thank you Conrad!
1 comment
Loan MarketLoan Market
Hi Trina,
Congratulations on your home and thank you for sharing your review! We're so happy to hear that Conrad provided you such an exceptional service. If you have any future loan needs, please let him know!
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CharleeWheatbelt, WA
Focussed on giving the customer the best possible outcome.
When looking into the purchase of my first house I didn't have the most positive experience. I felt it was all a bit daunting and very overwhelming to the point I no longer wanted to make the purchase. That was until I had my Mortgage Broker, Sarah Latimer, get in touch with me to lead me in the right direction. She herself was very accommodating and everything she spoke with me about was true to it's word if not better and the whole experience was easy and very satisfying. The outcome that I received with Loan Market was a very competitive rate and with no hidden costs on any of the products.
1 comment
Loan MarketLoan Market
Hi Charlee,
Thank you so much for leaving a review! We know that getting a loan can be a daunting thing, but we're so glad Sarah made that experience so much better for you. Congratulations on your ... Read more
home and please let Sarah know if you need anything in the future!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Questions & Answers
Cass H.asked
We are looking at using loan market go to refinance our house. I would just like to know how many people would recommend this service as the reviews from this site site are great but I have read some disturbing reviews on other websites
No answers
P C Babuasked
What is the interest rate?
1 answer
Loan M.Loan Market
Hello and happy Friday!
Is there a specific product or lender you're interested in knowing more about? Please send through an email to [email protected] with your name, phone number and postcode and I'll get a broker on the case!
Thanks,
Bec
Reaasked
We want to buy our first home. Can you recommend a god broker from your company? Thanks!
3 answers
Jason Cuerel is a fantastic broker - couldn’t have been happier with his service.
Loan M.Loan Market
Hi Rea,
We are more than happy to help, if you can just email us your full name, postcode and best contact number to 'customercare@loanmarket,com.au' and we'll put you in touch with the best broker in your area.
Look forward to hearing from you!
Loan Market Customer Care.
Jason Cuerel is a fantastic broker. I can definitely recommend him :)
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Loan MarketLoan Market
Hi Leira, thanks for sharing your review with us! We're happy to hear that Phil and Jess provided you with a 5 star service and helped you achieve your goal quickly and efficiently. Congratulations on your dream home!