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Reviews

4.9

68 reviews
5
(61)
4
(6)
3
(0)
2
(0)
1
(1)
  • Transparency
    4.9 (18)
  • Customer Service
    4.9 (17)
  • Loan TypeVariable Rate (10) · Split (4) · Fixed Rate (1)
  • Application Process
    4.8 (16)
  • Timeliness
    4.6 (16)
  • Loan used for
    • Refinancing (5)
    • First Home (5)
    • Investment Property (3)
    • Second Home (1)
  • Loan Term28.833 years (6)
  • Online Tools
    5.0 (3)
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Exceptional Service

published

The services rendered by Cici were exceptional! She was very knowledgeable and patient. Managed to get us the lowest rate on the market. Cici was still helpful after the sale.



Transparency
Customer Service
Application Process
Timeliness
See all answers
1 comment
LoanDolphin
Ranin M.LoanDolphin

Hi Mrs Jay, Thanks for sharing your experience. The team here at LoanDolphin and Cici really appreciates your feedback. It's wonderful to hear that you had such a fantastic experience even after the settlement.

Received lots of options

published

Great service. Received lots of offers to choose from and to further enquiry with if required. Currently progressing an application which looks promising which should save me a reasonable amount of costs per year.



Sam K

Sam KSydney Surrounds, NSW

Loan Dolphin good, some lender not good

published

Loan Dolphin's service is good. They are quite active in connecting me with lenders.

While my experience with Michael Joei from Gateway Bank was pretty bad. After telling me "you can ask anything", they rejected most of my requests, and let me feel they waited there for me to beg them for their good rate. Being arrogant, they do not cater for your individual needs, at all. I would not recommend them to any of my friends from now on.

2 comments
LoanDolphin
Ranin M.LoanDolphin
Sam K
Sam K
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excellent service

published

The level of service I received from the team at LoanDolphin was excellent. They would get back to my questions in the same day.

I felt comfortable every step of the way, thanks to the team and brokers I dealt with. I highly recommend this platform to anyone looking to save money and time when getting a home loan.

1 comment
LoanDolphin
Ranin M.LoanDolphin

Hi Mark, Thanks a lot for the review. The team puts in a lot of effort to make things easy and seamless. Thanks for taking the time and please feel free to recommend us to any of your friends and family

Stella

Stella

  • 2 reviews

Great service

published

Professional agent who provided professional service helped me a lot with my refinancing. Cici explained different products for me just to find the most suitable one. Really appreciated

ka7

ka7Sydney

  • 2 reviews
  • Verified customer

Happy to recommend

published
1 comment
LoanDolphin
Ranin M.LoanDolphin

Easy to use

published

Easy to use and the brokers they put us in touch with had some great deals. Would definitely use them again.

jimbo

jimbosydney

excellent

published

very efficient and responsive. good job loan dolphin. brokers on the service were also quick to get back in touch

Makes it easy to shop around for a better rate.

published

LoanDolphin were very helpful in helping us find a better deal when we decided to refinance our home loan. Their platform is easy to use and put us in touch with some great offers. We would definitely recommend them to people looking for a home loan in the future.

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Easy

published

'The team at LoanDolphin were helpful and helped me every step of the way. The broker on the platform never wasted time and made sure everything was coming along smoothly as well.

I highly recommend this platform to those looking to get a new home loan or refinance. LoanDolphin has helped me save a lot of time and hopefully a lot of money.

Sir Wazza

Sir Wazza

  • 3 reviews

WOW what a service

published

i was very surprised by the result, got a great loan with the features I wanted, easy to use and not pushy, I felt in total control and informed the whole way, I have recommended this service to many friends.

Fantastic service!

published

The loan dolphin website was very user friendly and i was contacted quickly once i made my selection. Once in touch with a broker, he contacted me to go through my requirements to get the ball rolling a few days later. It was great to see all the available loans in one place, along with contact details on the site.

Rich

RichSydney

Great service. Easy to use and resulted in a better deal on my existing home loan!

published

Excellent customer service, eager to help and improve my listing to help me achieve a better result. Received many bids,

Nathan M

Nathan MRIVERSTONE

Excellent service and friendly staff

published

Loan Dolphin was extremely quick to match us with suitable mortgage brokers. The service provided by the mortgage broker was very professional and friendly. They went above and beyond to get us a great deal to buy our first home.
The interest rate we received was fantastic and the package deal got us more than we expected.

Overall fantastic service.

Clay

ClaySunshine Coast

Refinancing Genius

published
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Good

published

Very good and helpful for my loan application, finding cheaper rates better than looking online. Great to deal with again

Cheyne

CheyneErskineville

  • Verified customer

Fantastic service I'd recommend to anyone

published

Not only was the loandolphin platform extremely simple to use, it delivered exactly what was expected with plenty of great bids from a range of sources. It really helped provide the best loan options available to me with minimal hassle required.
The loandolphin team was also exceptional and went above and beyond to support with any queries.

Ron

RonSydney

  • 2 reviews
  • 1 like

Awesome service

published

Very happy with the excellent service I received from the first moment I got in touch with the loandolphin team.
They were so helpful and patient. Kept me up to date all through the process. I would definitely recommend them.

Loan Dolphin Platform Excellent

published

The service provided by the team at LoanDolphin has exceeded all my expectations. I couldn't be happier with how I have been treated.

They were very helpful and patient throughout the process. I couldn't have asked for anything better. I strongly recommend the platform to anyone looking to save time and money while looking for a home loan.''

Kind regards,
SUNIL

Meme

MemeTimbuktoo

Good service

published

Good service and follow up from Loan Dolphin reps. Banks are asked to bid for your business which is a great idea

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