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Reviews

4.9

13 reviews
5
(12)
4
(1)
3
(0)
2
(0)
1
(0)
  • Product Quality
    4.8 (8)
  • Return Claim MadeYes (1) · No (8)
  • Warranty Claim MadeYes (0) · No (9)
  • Customer Service
    4.9 (8)
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Ben

BenHunter Region, NSW

  • 2 reviews

Mines fine

published

Been reading alot of negative reviews so i thought i would right a different one. I bought a soft floor MDC about 7 years ago it was a show special so got it for cheaper. About a week or so before its due date i got that dreaded phone call that it wasn't going to be ready in time but they had the next model up one, TBox, all ready to go so they asked if i would like that at no extra cost and it would be ready by the due date. So toke it and in the 7 odd years of having it never had any real issues



Return Claim MadeNo
Warranty Claim MadeNo
Date PurchasedApril 2013
Jodie

JodieHunter Region, NSW

So happy with our decision!!

published

After researching hybrid vans for a couple of years, we couldn’t go past the XT12 DB for our family, it’s everything we hoped for and more!!! Sam at the Newcastle showroom was brilliant from our first initial ‘browse’ to the handover, including the many emails in between!!! Fantastic service!!! We’ve now done 4 trips and just love it! So happy with the van and service from MDC!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Date PurchasedOctober 2022
Store LocationMDC Heatherbrae
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1 comment
Market Direct Campers
Steve Z.Market Direct Campers

Hi Jodie, we just posted up some new set up videos on the youtube channel for your van.

Love my new Forbes 13

published

We were very excited to get our Forbes13 several weeks earlier than expected. The staff at Newcastle were fantastic and went through everything with us. We took it out to Indian Head Camp Ground in the Crowdy Bay National Park for our first night in our new van. It towed so well over the rough dirt roads and was quick and easy to set up and so comfortable. I think this is going to be the start of many adventures.
Absolutely love it and very happy with our purchase.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Date PurchasedDecember 2022
Store LocationNewcastle
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Proudy

ProudyHunter Region, NSW

  • 2 reviews

Extremely happy with our purchase

published

We upgraded from our XT12DB to the XT16 the staff at the Newcastle branch were very helpful throughout the whole process. We picked our van up on Thursday and left on Friday for a weekend away. We are very happy with our XT16



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Date PurchasedSeptember 2022
Store LocationMDC Newcastle
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Michele

Michele

  • 2 reviews

Great Service

published

Great store, great product,great staff. Sam and Alex both went above and beyond with looking after us. Before delivery and after delivery service was great. Would recommend this branch and staff to any person wishing to purchase a MDC product.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Date PurchasedMay 2022
Store LocationNewcastle
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Peter hazell

Peter hazellHunter Region, NSW

Best thing I ever bought

published

When I bought this camper trailer I didn’t think I’d go out so much but every chance I get me n the daughters go camping as much as posssible and any reason to take it out is a good reason

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Date PurchasedJuly 2022
Store LocationMDC heatherbrae
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1 comment
Market Direct Campers
Steve Z.Market Direct Campers

Hi Peter, this is the kind of story we love to hear. I'm so glad you're getting the most out of your camper and thanks so much for sharing your thoughts.

nmclark83

nmclark83Northern Region, NSW

Amazing customer service from start to finish.

published

Alex was amazing to deal with. We visited a number of manufacturers and the quality of the MDC campers and standard inclusions was well above the others. Decision was easy.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Date PurchasedAugust 2022
Store LocationHeatherbrae
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1 comment
Market Direct Campers
Steve Z.Market Direct Campers

Thank you for your kind words. Best wishes and hope to see you at an MDC event in the future.

It was great

published

Very satisfied with the service. They were very helpful in all areas of the sale.love the camper it is everything that we hoped it would be and more.price os great

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Date PurchasedMay 2022
Store LocationNewcaslte NSW
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Amazing product mdc camper Robison xtt

published

We have look round for deals but nothing compares with mdc
Great range of camper
No words compare with is amazing job
We got the Robison xtt great size and great setup for us with big family

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Date PurchasedApril 2022
Store LocationHeatherbray ramonterres
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The reviewer stated that an incentive was offered for this review

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On my 2nd MDC trailer!

published

Bought a Soft Floor through MDC 5 years ago and it had held up well. 12 months ago we upgraded into a Forward Fold. My 2 year plan will be to upgrade into a MDC van. Would highly reccomend.

Leeann

LeeannCentral Coast

Everything we wanted and needed

published

We upgraded to the XT17HRT from a jayco Finch we love the ease of set up, not having canvas to dry out is also a plus.
We are a young family and didn’t want a nomad looking van and wanted something that looked tough lol we mostly camp off grid so this covers our needs and was an affordable price for us.
MDC have been great to deal with and great communication.

Bigfella

BigfellaNewcastle

Awesome camper, we love it!!

published

We are experienced campers and 4wders that thought it was time to “glamp”, after much research, looking at campers of all brands, we decided that hands down value for money and build quality we couldn’t go past MDC campers.

Joeb

Joeb

  • 2 reviews

Very pleased with my Robson XTT

published

Very happy with service from Rae at Newcastle
A couple of small issues but nothing that wasn't sorted ASAP
Made a few mods to customise it to my liking but overall 10 out of 10

1 comment
Market Direct Campers
MDC O.Market Direct Campers
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Questions & Answers

Ian S.

Ian S.asked

NSW, Newcastle

Hi there, just wondering if you do trades? I currently have a Windsor Rapid full ensuite model with front bed pull-down and want to get a robson xtt.
Thanks
Ian
[email removed]

1 answer
Alex Coutts
Alex Coutts

MDC does not do trade in unfortunately you are best to sell privately.

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