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pine discount quality furniture kenwick x50 green tea side effects 3 in 1 air fryer kmart tcl 40" s6000 full hd led lcd smart tv what prams does the steelcraft capsule fitMarshGoulburn Valley, VIC
- 2 reviews
Let our Aussie adventures begin!
The whole purchase process was easy and simple and we decided on the Cruiser Hi Side would most suit our needs. It is a quality built product offering exceptional bang for dollar. We were amazed how well it tows and it's very good stability off road capabilities. Very easy to set up and comfort is sensational, the whole camper is very practical to use. VERY happy with the whole package and would highly recommend.
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TimGoulburn Valley, VIC
Top notch service
Excellent back up service they went above and beyond to help in anyway possible, communication was great with updates every few days to keep me informed on what was happening
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Family memories can begin
We purchased a 2022 cruiser slide. Its fantastic for our family of 4. Younge kiddies. Its just like camping but with the convenience of having it all ready to hook up and drive away. We have done 3 trips now and although we had a little issue with a draw runner and trailer plug i havent been discouraged. Damien at mdc kilsyth went above and beyond to have it all sorted super quick and without fuss. Im definately a person who thinks good customer service is a dieing thing these days but mdc and especially Damien have been fantastic. Bang to ya buck these campers are great. Tows behind the ranger like its not even there. Def recommend.
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John DSouth-Eastern Region, NSW
- 2 reviews
- 1 like
Superior value for money
Having worked in the caravan industry and seen the prices local caravans are asking I was truly amazed at the fit out, quality and standard inclusions supplied with the MDC XT12, their web site covers all bases, the XT 12 has the same shower/toilet combo we had in our 60k+ Goldstream, the same hob as in an 80k + full size van and the same make of roof top A/C as in 90% of your touring caravans, a big plus for MDC is the sales and tech tips available on you tube, other marketers of similar units could learn a lot from MDC keep up the good work guys.
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BenSouthwest, VIC
Customer service is shocking
customer service is shocking, warranty team couldn’t care less or there just so busy with other warranties. I don’t know what’s worse. Camper is great but won’t be buying again due to the lack of interest and help after purchase.
1 comment
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GeoffGreater Melbourne (Outer), VIC
- 2 reviews
Perfect choice XT12
What a great little unit. Sales gave me a date of delivery and it was there ready to go. When they advertised that it was Prado friendly, they were right. Sits in behind the vehicle perfectly, and at times, you nearly forget it's there. I am very pleased with the XT12
1 comment
Steve Z.Market Direct Campers
Hi Geoff,
Thanks for sharing and choosing MDC.
Happy camping
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Jackson FF Exceptional value for money
Mark was a pleasure to deal with and was so accommodating to all our needs and questions. This was our very first Camper Trailer & everything about it exceeded our expectations.
We looked at just about every camper on the market, and none could really compare to MDC.
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Just what we wanted
Been researching for a while and I can tell you it was confusing to choose the right Camper. MDC made it easy to understand what i needed. Cruizer Slide is perfect for what i use it for. Cant wait for the next camping trip. Thanks MDC Team
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GusGippsland, VIC
We have the XT17T & absolutely love it tows brilliantly behind our Cruiser. Very solid well made.
We Looked at The XT17T at Kilsyth excellent run through ordered on line collected Kilsyth complete run through all as ordered, had issue with HWS MDC arranged prompt replacement excellent communication
1 comment
Steve Z.Market Direct Campers
Hi Gus, thanks for taking the time to share your experience.
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Love the little beast
Did Fraser Island and had some teething issues, to be expected. Warranty staff and service guys were fantastic as was Steve Zammit via phone. The van itself was comfortable and is perfect for us. Love our little beast and cant wait for more adventures!!
1 comment
Steve Z.Market Direct Campers
Hi Dean and Kim, glad I was able to help. Wishing you many cool adventures in the future.
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MalGreater Melbourne (Outer), VIC
- 6 reviews
- 3 likes
MDC Campers and Vans
MDC have a great range of vans and campers, the hardest thing is actually deciding which one to get
Owing a Robson XTT am about to upgrade to a Van now and will be a MDC or no Van, quite simple
1 comment
Steve Z.Market Direct Campers
Cheers Mal, generous of you to take the time to review our product.
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DO NOT BUY THIS CAMPER
the after sales service is non existent, staff are rude and will keep fobbing you off hoping you will give up. We had numerous warranty issues, and i feel this cheap Chinese imported camper is not up to Australian Conditions. I will be selling our camper as soon as i can but i fear i will have to take a huge loss as the company now has a very bad reputation. Avoid this company is at all cost is the only advice i can give, especially given how we have been treated.
1 comment
Steve Z.Market Direct Campers
Hi Dave, if you are experiencing problems and need to escalate things you can email me at [email protected]
Steve
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MalGreater Melbourne (Outer), VIC
- 6 reviews
- 3 likes
Awesome range and sensational value for money
Being in the industry myself and also running a business which as part of the business does camper mods selling me my new camper was going to be a task
I dealt with Steve Zammit and by the time i finally signed he must have dreaded my calls but he answered all my questions honestly and in all honesty the Robson sort of sold itself. I looked around at leasurefest at every competitor and to be honest none came close and many other brands which were reasonable has sales people who woukd tell you the sky was pink to get the sale. Steve was to the point and promised me my unit by a date and delivered
I would recommend MDC 100%
1 comment
Steve Z.Market Direct Campers
Thanks for your kind words Mal, it was indeed a pleasure dealing with you. Steve
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PeterTullamarine
Tough Rig
Purchased this camper in 2017, and it has been a dream. Service has been fantastic and the Jackson has provided many holidays for our family, without any issues.
1 comment
Steve Z.Market Direct Campers
Thanks for your review Peter, Hoping you have a great upcoming summer to get out camping. Steve
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TraceyBallarat
Fantastic !
We have had out XT12 for about 18 months now.
We had a couple of teething issues along the way but the crew at MDC were helpful and polite fixing the problem promptly.
A great little van. Quick to set up and very tough.
This little ripper will follow you Wherever you want to go.
1 comment
Steve Z.Market Direct Campers
Great to hear you're enjoying your van Tracey, the team are always ready to help. Happy camping.
Steve
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YorkieMelbourne
Love the XT12
Great value van. Can’t fault it. Had a few minor issues but all sorted by Mdc in a timely manner. Would highly recommend this company and van to other people.
1 comment
Steve Z.Market Direct Campers
Thanks Yorkie, hoping you'll share your adventures on the MDC owners pages on Facebook.
Steve
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Our Dream
We purchased our XT12 they were great about us getting finance sorted. We had a few hiccups with delivery but they were ironed out very quickly and when we had warranty issues they were sorted. You expect teething problems and when you get looked after you don’t mind. A special mention goes to Kristy who looked after us so well.
1 comment
Steve Z.Market Direct Campers
Thanks for sharing your experience and mentioning Kristy's efforts. Wishing you all the best and happy camping.
Steve
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love our mdc xt12
Bought new.18 months ago. our XT12 hybrid has travelled some pretty rough roads with no problems and has everything we need for comfortable off road camping. only one warranty issue handled quickly and efficiently by Thalia even though we were in a remote area. Great value van
1 comment
Steve Z.Market Direct Campers
Hi Helen, great to hear you're loving your caravan. Thanks for your time in posting your review and best wishes from MDC,
Steve
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Awesome all around caravan
Owned XT 12 and sold it to buy XT 17t which we are extremely happy with . What made us choose mdc ? Grey water tank for National parks, a van that can handle rough tracks, beach, roads, free camping, caravan parks and 5 year warranty. What more could you want ? Well done mdc on excellent product
1 comment
Steve Z.Market Direct Campers
Thank you Trish for sharing your experience. Wishing you all the best and many adventures to come.
Steve
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AmandaLynbrook
- Market Direct Campers VIC
- Verified customer
Slow Warranty turnaround
Had our camper trailer for 3 months. Returned 2 months ago, 3 different warranty issues. Still waiting for its return.
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Questions & Answers
Elaineasked
Are you going to Geelong Caravan Show this Friday I am interested in the Forbes Camper will this be there too ?
1 answer
Steve Z.Market Direct Campers
Yes we are we’ll be at site C12. Look forward to seeing you there
Mike Kasked
I have a rear fold explorer 2016 model and when you lay on the bed and move the metal plate underneath buckles and make a noise any suggestions to stop this from happening
1 answer
Steve Z.Market Direct Campers
Possibly some extra pop rivets would solve it
dave e.asked
Has anyone else had any dramas with their electric brakes grabbing on their camper? Im driving a ford ranger and have a crusier slide. Its 4 weeks old. Ive got red arch pro series 3 hooked up. I had opposite lock fit it and they said problem may have been controller so they fitted a whole new unit but its still soing the same thing. Cant wind the contoller past 3 without it grabbing as u come to a stop. Sort of grabs on and off as u come to a stop. Any ideas? Having it all looked over on thurs but thought ide see if anyone else has experienced any dramas with camper side of things?
5 answers
Mate I have had the same problem. I just thought it was me.
I have a Redarc V2 unit, and had a similar problem with it last week, as it had switched to the single user-controlled mode (shows a yellow light on the control knob), which comes in with a real grab. I normally have it in the proportional mode (signified by a blue light on the control knob), and it works fine (on a setting of 3-4). I think it changed modes as I had been using my 6 x 4 box trailer (no electric brakes fitted), and had plugged in a flat pin to round pin adaptor to do so. If that's your problem, the user manual tells you how to change modes - I had to try several times (with my MDC camper hooked up), but managed to do so. There's also a video on the Redarc website explaining how to change modes:
https://www.redarc.com.au/how-to-calibrate-your-tow-pro-elite
I hope this fixes your problem.
Dave e I also have the redarc tow pro and they state on there site and in manuals when nothing has been connected for awhile you will have to calibrate and this is easy done jump on there site or YouTube my son in law nearly cooked a bearing so take care to calibrate properly and you will have no more dramas.
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Steve Z.Market Direct Campers
Hi Ben, I'm the MDC customer advocate. If you're having problems please email me [email protected] and I'll do my best to assist.