- Sign in
- Write a review
Maytronics Dolphin Swash CL
- 32 reviews
- 20 likes
In spite of many promises the company has failed many times to return calls.
It has taken 4 month for them to admit the Dolphin Swash cleaner doesn't work, failing to clean the deep end of the pool (1/3 of pool).
They have collected the cleaner and now have failed to follow through with the refund after 3 weeks and 3 calls unreturned.
They now have my money and the cleaner.
I can't believe these guys are still in business.
Terrible customer service.
Oh well, on the DFT, I am not going to chase these people any more.
Update 11/01/21
As yet still no refund....
Purchased in August 2020 for $990.
As yet still no refund.
Rep promised faithfully I would get a refund last Tuesday and now nearly a week later, nothing.
Please avoid these people, many promises, none delivered.
Ah well, on to the D...
Questions & Answers
How do i change tracks on swash Cl
Hello Kutrina. Thank you for your reaching out.
The brushes for the Dolphin Swash CL are able to be changed by your closest service agent at the time of purchase of replacement brushes. If you would ...
Read morelike to locate your closest agent, please visit us at https://maytronics.com.au/support/find-a-dealer/ or contact our Customer Care Team on 1300 693 657 option 2.
How do i change tracks and rollers on swash Cl
Hello Kutrina. Thank you for your reaching out.
The brushes for the Dolphin Swash CL are able to be changed by your closest service agent at the time of purchase of replacement brushes. If you would ...
Onl moves 60 cm one way then 30 cm the other way and then no more. Any helpers please
Hi Greg, we recommend you calling Maytronics on 1300 693 657, so we can connect you to the closest dealer who can help diagnose what is going on. We may also be able to help you troubleshoot over the phone.
Get an answer from our members and Maytronics representatives
Details
Category | Robotic Pool Cleaners |
---|---|
Price (RRP) | 1490 |
Other Robotic Pool Cleaners
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Good Morning. Thank you for your feedback. We understand that the branch has been in contact and that the refund is being processed.