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Reviews

5.0

42 reviews
5
(42)
4
(0)
3
(0)
2
(0)
1
(0)
  • Transparency
    4.9 (16)
  • Customer Service
    5.0 (16)
  • Loan TypeVariable Rate (7) · Split (3) · Fixed Rate (2)
  • Application Process
    5.0 (12)
  • Timeliness
    5.0 (12)
  • Loan used for
    • Investment Property (3)
    • First Home (2)
    • Refinancing (1)
    • Second Home (1)
  • Loan Term30 years (2)
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Nicole

NicoleGreater Melbourne (Metropolitan), VIC

Highly recommend and extremely helpful

published

Lumbini is very prompt and helpful in this stressful process. Highly recommend him to everyone and will definitely back to him for the second one. Thank you Lumbini for your support.



Transparency
Customer Service
Application Process
Timeliness
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1 comment
Mel Finance Services
Lumbini W.Mel Finance Services

Hi Nicole,
Thanks for the feed back! I was pleased to resolve your matter and get you a better outcome and I look forward to assist you with your next home loan in future.
Cheers!

Highly recommend him

published

Lumbini is fantastic. He helped us a lot in this stressful process. I would like to say Thank you Lumbini for all your support. You were always exceptionally prompt and gave us the information required at all times. Definitely, we will back to you for the second one. Highly recommend him to everyone who would like to have a smooth process.



1 comment
Mel Finance Services
Lumbini W.Mel Finance Services

Thank you for your honest feed back! I'm glad to hear our well tested Home loan process made it all easy for you. I look forward to assisting you in future. Good luck!

Extremely helpful in buying our house

published

Mel Finance made the process of buying our first home very convenient. Lumbini helped us through every step of this process, from finding the best loan provider to evaluating the prices of houses we inspected. He was always reachable and ready to answer our queries. I highly recommend him.

1 comment
Mel Finance Services
Lumbini W.Mel Finance Services
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Exceeds expectations and easy to deal with

published
1 comment
Mel Finance Services
Lumbini W.Mel Finance Services

Thanks for the feed back! It always help us to fine tune our well tested home loan process. I look forward to work with you both in future.

nushydude

nushydudeGreater Melbourne (Outer), VIC

  • 8 reviews
  • 3 likes
  • Verified customer

Smooth mortgage process

published

Lumbini understood our circumstances and warned against doing certain things which were too risky for us. His aim wasn't to get us the largest loan possible (which would have given him the biggest cut), but the largest loan we were comfortable with. He worked even on a weekend to get our preapproval ready for an auction (though we didn't bid due to a warning from the solicitor) and kept contact with us throughout the process. He got us a very good rate even when I was in probationary at my new job. He got the unconditional approval shortly after we gave an offer to buy a property. Everything went smoothly regarding finances. Will use again.

Deb

DebMelbourne

  • 2 reviews

Life Saver - So Grateful

published

I was struggling with an existing mortgage broker and asked Lumbini if he could help me out. I'm so grateful that he was willing to take over my loan applications as it was a stressful time for me. Lumbini not only provided me with an excellent loan package but helped me understand each step of the process. I would highly recommend his services as he was always there to answer any question I had. Thanks Lumbini...you are a life saver : )

1 comment
Mel Finance Services
Lumbini W.Mel Finance Services
Raj S

Raj SMelbourne

Saved money and time, very good service

published

Lumbini helped us greatly our first home purchase. He was transparent throughout the process from start to finish, managed to secure us an LMI waiver saving over $10k, followed up diligently with the bank and ensured everything was in place for settlement. All while being patient, while providing advice and updates frequently. I would certainly recommend him.

1 comment
Mel Finance Services
Lumbini W.Mel Finance Services
Yasitha

YasithaMelbourne

  • Verified customer

Exceptional service

published
1 comment
Mel Finance Services
Lumbini W.Mel Finance Services
Asha Nilukshi

Asha NilukshiMelbourne

Outstanding service, highly recommended

published

Lumbini made our first home buying process very smooth and stress free. After consulting several mortgage brokers, we've decided to get Lumbini's help as he is the only one who was able to give us right directions towards buying our first home. The way he has guided us throguh the process is absolutely amazing as we had zero experience & knowledge in buying a property in Australia. We were surprised when we got our pre-approval within 4 days and final approval within 2 days after applying. Many thanks Lumbini for processing our home loan painless, I highly recommend Mel financial services to anyone and definitely planning to get Lumbini's service again in future.

1 comment
Mel Finance Services
Lumbini W.Mel Finance Services
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Great service

published

We used Mel Finance Services to apply for a home loan and purchase our first home. Lumbini was great. He made the process easy and answered all our questions. He provided useful advice and frequent updates. I highly recommend Lumbini to anyone going for a home loan.

1 comment
Mel Finance Services
Lumbini W.Mel Finance Services

Thank you for your valueble feed back! I look forward to assist your home loan needs in future.

Thy

ThyMelbourne

Great Service every time

published

Mel Finance takes the hassle out of searching for the right loan for your situation. Lumbini has the insight and details to guide you through the process all the way. Always friendly and approachable, and is answer your call or quesstion straight away. Mel Finance Service is 5 star!.

Dz

Dz

  • 2 reviews

Exceeded our expectations!

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forFirst Home
See all answers
1 comment
Mel Finance Services
Lumbini W.Mel Finance Services

Thanks for your honest feed back and I look forward to assist more clients like you who deserve a competitive deal.

Highly recommended!

published

Applying for a home loan can always be overwhelming for a first home buyer. Lumbini was nothing but helpful in every possible way throughout the process. He was always available for any questions we had regarding the loan at any given time. I can guarantee that he will get you the best possible deal out there for your requirments. We sure did!

everything made easy

published

Lumbini made it easy for us to refinance and consolidate our mortgages and personal loans. He met with us and explained every step and was available to answer any queries promptly and clearly. I always felt that he was working to get us the best deal and will stay in touch in the future to assist us to improve our financial position. I would definitely utilize his services in the future.

Just Ease the brain and trust Mel Finance

published

It was really a great experience to buy our first home with the aid of Lumbini's support. He made everything easy and smooth for us to have the minimum stress and his positive vibes and knowledge helped a lot to enjoy this experience. Thanks for all the on time, accurate and detailed responses during the procedure and we hope to work together again in future.

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Get insightful decisions

published

Lumbini's support was fantastic. He was there whenever we needed an answer or a second opinion with the great trust building in giving firm and strong responses when he knew the answer and saying "I don't know that but I will check it for ya" when he is not 100% sure. This is an absolute peace of mind and I could count on his words every time I had had a chat.
His great attempt in supporting what is needed and his expert ideas made the entire process very smooth and our conversations gave us good level of understanding and insight to take required measures.

Highly recommended

published

Lumbini was very approachable and very professional. Guide you, step by step on the process. Keep you updated and always available if you have question no matter what time it is....

Teresa LG

Teresa LGDANDENONG

  • Verified customer

Professional service

published

Lumbini was persistent in getting the best loan for us. He was professional and investigated every avenue to make us and a mortgage eventuate. He remained focused at all times and was very courteous and patient at all times.
Thank you Lumbini for your hard work and commitment in finding us the best product.

val

valMelbourne

  • Verified customer

Highly recommended.

published

Lumbini has made the daunting process of selecting the right home loan a breeze. Always available to answer queries and very professional with the paperwork. I am still amazed on how smoothly it all went. Thank you Lumbini.

6 Star service

published
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