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Andrew C.Greater Melbourne (Metropolitan), VIC
Great first impressions!
I initially found the store daunting, but after a few tries, it got easier. I was used to looking at laptops as a package rather than a customised one.
I was quite pleased with the customisations as it allowed me to select what I wanted which I cannot get at other laptop manufacturers. One of the big draws was also access to finance.
The quality is excellent, and I will recommend it to anyone.
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C. ReadAustralian Capital Territory
Very happy teenager
I found it all very easy to order and pay. The laptop covers everything my teenager needs. Will order again as the customer service was fantastic. The price was very competitive.
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Michael SSouth East Queensland, QLD
- Verified customer
Brilliant value, high performance laptop
I purchased a Prime-S Laptopn with 16.1" 11Hz LED screen, i7-9750H CPU, 8GB DDR4, 1TB and 512GB M.2 SSDs, GTX 1660Ti 6GB Graphics. I use this with an ultra wide gaming monitor for graphics and business applications (not a gamer). The system has been lightning fast and flawless, even on some days where my office was hitting 35oC (no aircon). Every step of the purchase and delivery was smooth and well communicated by Metabox. Very happy customer.
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ParryGreater Melbourne (Metropolitan), VIC
Fantastic custom gaming laptop
Selecting the parts and building a custom gaming laptop was a delightful experience and very easy.
Applying for finance was also a very easy process. Watching the progression of the order is a treat.
The laptop is everything that was promised.
Metabox customer support was also wonderful, I highly recommend them :-)
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A+ laptop
The store was a bit finicky to go through, finding the right barcode looking model but I guess if you want to have the ultimate say in customization that's a positive. The model I got serves me amazingly and is almost flawless and as a bonus I got it at a really fair price considering that every other company would've charged me $500-800 more for the same product, my only issue is a personal upgrade adding in one of my own m.2 nvmr drives was the screws that come with to install an extra drive are a bit annoying to work with but otherwise well worth, and I'd definitely buy a laptop here again.
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Henry CupidoSydney, NSW
Good product
Easy to navigate the store, clear comparison between products
Good standard in presenting the product range
Excellent quality, I believe.
Based on friend's referral and recommendation.
Up to this moment, have not got the chance to utilise the laptop as main device for production support and development. I will add more feedback as I explore the product.
Good communication with customer sales support team in my experience for delivery.
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Tony Mobily
- 2 reviews
- Verified customer
I would give them 100 stars if I could
The store was amazingly straightforward. The range of product was perfect. The quality was incredible.
I would give them 100 stars if I could. Everything is beyond amazing -- starting from the service, going through the delivery, the product, the price, and the after purchase care.
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HeavyGamerGreater Melbourne (Inner), VIC
Good when it works
Product is unreliable, frequent bluescreens, badly installed software, okay customer service, but just a very sub-standard product all around. Avoid this brand and shop elsewhere. I have had a great success with MSI in the past and have heard Alienware and ASUS are decent as well. This product performs well when it does perform, but it will not last you more than a year without significant problems (in my case the problems started from DAY 1!). These initial problems were resolved and then 3 months later more problems started happening. The Hardware itself is poor quality or installed badly, and the software setup was done poorly too (for example the primary username was misspelled which just shows pure sloppiness on Metabox's part).
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Extremely Happy
Honestly the only reason I ended up with one of these amazing machines is because of a huge sale (saved over $1000) but you can't argue with it's superiority. Easily outclasses all of my mates' desktops and the ability to pick and choose where your money goes is great. I am not left wanting for anything with this computer. I would reccomend to anyone, even if the price can be a bit steep.
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Average laptop, average support
Had the P650HP for about 2 years now and the battery does not last more than 1 hour without it being plugged in. The laptop also fails at playing Overwatch at low-medium graphics, which is odd as i purchased this preciously for gaming and to use for at least 4 hours like my macbook pro did previously (8 years and still going strong). I also called them to talk about some issues i was having and was not the best experience. The body of the laptop is also low quality and very plasticy, it is also chunky and very heavy. The screen is also low quality at 60hz. Anyways probably wont be getting another metabox.
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RobSouth East Queensland, QLD
So so. Reasonable power for price
Laptop took about three weeks to arrive. Well packaged. First boot up system asked for details for user etc and then rebooted to a blue screen of death. Ran the install again and it worked but after a few more restarts I'd get random bsod. The fans seems to come on fairly frequently as well. The laptop is very fast(faster than I was expecting, even faster than my i7 desktop). The laptop is the base model and was purchased as a gift. I spoke with the techs about the bsod, they suggested a bunch of tests to run which I did but couldn't get it to...Read more
fault on any test, so have no idea why windows just bsod on shutdown from time to time. Even took out all of the extra bloatware. Oh and also windows was not registered, so I don't know if thats typical and that they expect you to login and then register it so it associates with your email or not but I've never bought a laptop that wasn't already activated, making me think there is something sus about that but I could be wrong. Anyways it's been about a year of using the laptop, I probably wouldnt buy another one just purely because of the random blue screens. I work in the IT industry and have worked as a tech for many years and I could not work out what was wrong with the device, done all driver updates, opened up laptop to see if any potential hardware issues but id say it's a faulty motherboard as this is the only thing I cannot test without swapping it out for another and the fact that I can't prove its the hard drive or the ram or the gpu or cpu, metabox won't take the laptop back.Similar opinion? Write a review on ieatwords.com.au!
YenerosSouth East Queensland, QLD
- Verified customer
Only one send back so far
Store and range were a bit on the glossy side and the quality of the build is questionable.
Dead Pixels, Scratches and Cables(something) pinched in the form factor on arrival.
Sent it back and they replaced the LCD panel but they left the scratches and the lifting edge on the case where they must have pinched a cable inside putting it together, despite me providing photos showing the problems. Do not recommend.
Customer service seems to communicate well when you show them they did not read half your email but still, they never actually provided me with a brand-new laptop like I paid top dollar for.
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ReidySydney, NSW
- 2 reviews
- Verified customer
Excellent Choice - Great Product
Navigating the website was a little clunky however it wasn't the end of the world.
Selecting parts were easy and before you knew it your system was ready for purchase.
The laptop arrived at the time that was stated.
Product is well built, solid, and I have had no issues with the internal components. The only setback is the installation of drivers - its almost 2020 and this process seems clunky and the software like Control Centre 3 are also clunky. Would be good if another vendor was utilised for this.
In all I am extremely happy with the product and will definitely use Metabox again should the need arise
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Faulty hardware
Complete and utter lemon. Hardware issues started within about 2 months of using the laptop, and despite sending it back twice for repairs were never resolved. Overheats and BSOD near constantly. The worst brand of laptops (other than lenovo) which I have had the misfortune of using or buying. Stay the hell away, is my advice.
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alhumePerth, WA
- Verified customer
Super workhorse
Easy
Super
Your laptop is very good looking but one thing you may consider is detachable screen or at lease one that can fold back on itself - I had to buy a docking station so I can use larger screens.
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AcemcgillSouth East Queensland, QLD
- 2 reviews
5 Star. Best Laptops out there.
I had been looking for a while before making the leap to buying a laptop. Deciding between the Alpha-X and Prime-S. With finances I decided on the Alpha-X. Even going through the Skye finance option, which it too is simple. So far this has been a great machine. Great design, staff very quick to answer any questions, and once ordered I had within a week. Not bad for a large product from Perth to Gold Coast. I got the RTX 2060, SSD, 16Gb RAM, and I7-9750H and it flies, which is good as I play alot of flight sim. The cooling fan I got in anticipat...Read more
ion of gaming makes more noise than the laptop itself which is silent until it's fans kick in to prevent overheating, but the we are getting 35+ degree days where I am so who can blame it. If I could give the product, staff and company 10/10 I would. If I could give them 15/10 I would. Highly recommend purchasing through Metabox as you get a machine that meets your needs, and not that of someone else.Similar opinion? Write a review on ieatwords.com.au!
Forget the rest, just buy a Metabox laptop!
When I bought my new laptop things were really easy to work out what I needed. The Metabox guys really helped me out too. Great product, great service! I am so happy with my laptop and its performance. The benchmarks are perfect!
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Fantastic company, fantastic products
Fantastic customer service, quality products made with care, I'm Verry happy with them, no complaints at all, I have returned twice, every time perfect, will go back again and again
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Amazing
Amazing product at an amazing price. My Metabox doesn't just play new release games without breaking a sweat, but also powers through my photo and video editing with absolute ease. I will definitely purchase from here again and would highly recommend their products.
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BENSouth East Queensland, QLD
- 3 reviews
Awesome laptop.
It's an awesome laptop for the price and worth every penny, although the battery doesn't last longer than 50 minutes on full when gaming which doesn't bother me, I just leave it plugged in. A+ laptop.
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