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Reviews

4.6

188 reviews
5
(164)
4
(7)
3
(2)
2
(1)
1
(14)
  • Customer Service
    4.8 (79)
  • Timeliness
    4.8 (82)
  • Job Satisfaction
    4.7 (73)
  • Rates and Fees
    4.2 (76)
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Rebecca

RebeccaMetropolitan Adelaide, SA

Fixed my leaking toilet

published

Thank you guys so much.
Worked with me to fit in my schedule.
Very knowledgeable and efficient.
Cleaned up with themselves
and the finished product looks great.
Reliable local honest service.



1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing
Helen

HelenMetropolitan Adelaide, SA

Must have hot water

published

Very fast service and on time installed new hot water service and guy was great.
Quite expensive but when you have no hot water no time to get other quotes.
Good job



1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing
Sean

SeanMetropolitan Adelaide, SA

  • 2 reviews

Fantastic work

published

Service with a smile. Proficient & excellent.
Thank you so much joe for coming out on a Friday to sort out a few issues around the house. Your professionalism is second to none.
767739

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing
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Raymond C.

Raymond C.Metropolitan Adelaide, SA

Job no. 764290

published

Worried about our sinking pavers, thought we have a leaking/cracked storm water or sewerage pipe, called for a camera inspection. Chris came and carried out the inspection. He was quite efficient and explained thoroughly the findings to us. Happy with the findings..

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Gas Leaks

published

Chris was so helpful, he picked up so many faults in the gas work I wasn’t even aware of. He and the office staff were so flexible and very friendly.

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Good job done quickly with little fuss - job 764262.

published

My hot water service sprang a leak, shorting out the electrics in my apartment. Chris came early and quickly identified the problem and clearly explained the process of replacing my hot water service. Kosta completed the job with a great attention to detail. Both Chris and Kosta were super courteous, helpful and respectful.

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Gas leak

published

Job number 764178

Streamlined booking process though head office very efficient technician arrived within the hour

Was able to identify and resolve issue with gas cootop leak and make compliant

Thanks to chris

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing
Melissa

MelissaMetropolitan Adelaide, SA

763542

published

Excellent service by Daniel and Caleb. Plumber out same day. Advised was under warranty and saved a whole lot of money. Would recommend this company to anyone. Thank you very much

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing
Mel

MelMetropolitan Adelaide, SA

New hot water system

published

Chris was punctual and got the job rolling quickly. Kosta arrived to complete the job. It was a big job to convert my 2 storey in roof system to a new mains system. Kosta completed the job the same day. Nothing was too much trouble. He explained everything and made sure the customer came first. Very friendly and great service. Would definitely recommend this company and would have no hesitation to use this service again in the future.

1 comment
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Customer Service M.Metropolitan Plumbing
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Louise

LouiseMetropolitan Adelaide, SA

763265

published

Thanks Daniel for installing my hot water system today. You were very professional, thorough and informative and the job was done with care. I would recommend Daniel for excellent service. Louise

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing
Clare O.

Clare O.Metropolitan Adelaide, SA

  • 2 reviews

Exceptional Service

published

I was very impressed and grateful for the prompt and professional service provided by Metropolitan. In particular, I appreciated the various courses of action and detailed explanations provided, and the excellent listening skills, courtesy and good humor displayed throughout. I would definitely recommend Metropolitan to all my friends.

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Our technicians' knowledge and expertise enable us to be a leader in our field and we pride ourselves on the high quality work our technicians deliver to our Customers. Thank you for your great review. Kind Regards, Metropolitan Plumbing. 762772

Good experience

published

Jn 762710

Joe was very kind and knowledgeable and helped us fix the issue in the fastest way possible. Thanks so much for coming out on a Saturday .
Good experience overall

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Our aim is to have your problems resolved quickly and efficiently with minimal impact to you. We are so pleased to hear we met our aim and thank you for sharing your positive review. Kind Regards, Metropolitan Plumbing 762710

Hot water system replacement

published

We had a gas leak in the old hot water system & the pressure wasn't high enough to run hot water into the dishwasher. It was also non compliant where it was so we decided to replace it with a new unit.
The work was professionally done & I am pleased with the result.
Job no 762321.

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Thank you for this great review. We pride ourselves not only on the technical knowledge our plumbers have but also how extremely proactive they are to ensure long term solutions are provided to all our Customer's. Kind Regards, Metropolitan Plumbing.

Excellent

published

762343
Contacted them as our Hot Water System blew up. Very well explained and a fast, efficient service. Highly recommendable company.thank you very much Chris and Terry for getting the job done

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

We are so pleased we resolved your issues. As an emergency plumbing company, we aim to be onsite as soon as possible and have our Customer's problems resolved as quickly and efficiently as possible. Kind Regards, Metropolitan Plumbing

Alex K.

Alex K.Metropolitan Adelaide, SA

Blocked drain

published

I had issues with a blocked drain, they came out on the day to sort it. Explained the situation very well. Cleaned out the drain and sent me through plans for my drain. Thanks Terry! Job number: 761082

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Thank you for your positive feedback. We pride ourselves on our exceptional Customer Service and are pleased we were able to help on this occasion. Kind Regards, Metropolitan Plumbing.

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Deborah

DeborahMetropolitan Adelaide, SA

Water leak in kitchen

published

I was very happy with the service and the plumber that came out was very quick and efficient replacing burst mixer tap in the kitchen. Very informative, Chris gave me plenty of options to move forward. Thanks heaps water back on in quick time

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Thank you for sharing your experience. We aim to have your problems solved quickly ensuring your home is safe and livable again with minimal impact to you. Kind Regards, Metropolitan Plumbing.

Lui P.

Lui P.Metropolitan Adelaide, SA

Leaking taps

published

Had issues with my leaking taps got Metropolitian plumbing to come and take a look. Went above and beyond and very helpful. Would recommend to other clients if any issues arise.

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Thank you for your great review. Leaking taps are a specialty of ours and we are pleased to know that you are happy with the service that we provided. Kind Regards, Metropolitan Plumbing.

760234

published

Kitchen sink tap been dripping, tried to do it myself but not work. End up, called the Metropolitan Plumbing, explained it well and sort the problem . All fixed and nice

simon f.

simon f.Metropolitan Adelaide, SA

Water hammer

published

Job number 759573.
Chris and Lee attended my property did a great job. Love the work have good advise thank you very much again for the work. You have don't here today

Toilet Replacement

published

Needed an emergency toilet replacement. Metro Plumbing came promptly and replaced it all with a smile. Perfect service in a sticky situation. I would recommend this company for any emergency plumbing. 760145.

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