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Miele W1 WKH130 WPS PWash&TDos AU Questions & Answers (page 2 of 3)
47 questions from our users
How to clean my washing machine?
Mary 1399,
Look under "Further Programs" and scroll through until you reach the program for machine clean.
May I also suggest that you read the instruction manual which accompanied your washing machine.
Miz MK
Error Code "call for service" when washing machine wouldn't work. We did that. He did a reset pressing 2 buttons and then opened the door and shut it again - I can't remember which buttons to press. Also had to have the dial on a certain setting. Can you help please?
How do I disable the annoying bleeping which seems to go forever after a cycle has finished? Thanks
Turn on machine
Use the right arrow to go to the next screen
You will see: KEYPAD TONE
Press Off
I have this machine & it just tinkles 3 times after it finishes.. definitely not annoying.. How long does yours go on for?
How do I know when the twin dos liquids need replacing do I get msg from the machine?
Hello,
I have received an error code F 0220 and to call service. Given it is the weekend I cannot find out what it means and have washing to do! I have done a Google search but cannot find out what it means.
Does anyone know?
I am new to Miele and front load washing machines. I have run a cycle on express 20 and at the end the start/ stop button was flashing so i pushed to stop it, now "Program Cancelled" message comes up. I have turned on/ off machine, tried turning dial to different cycles but "Cannot Change Program" comes up, so I have put dial back to Express 20 and still Program Cancelled message comes up not allowing me to open the door. The LED display is not lit up to allow me to press OK. My washing has been in there for 24 hours and don't know what to do other than call Customer Service tomorrow. Not Happy!!! Can anyone help me please.??? Also I should add that the short and pre ironing buttons are still highlighted that were pressed at the beginning of the cycle. Thanks
Hi Gianna!
Did you ever solve the problem as our machine has just done the same.
Kim
Hi Kim,
Called Harvey Norman where machine was purchased and they suggested disconnecting all the mains at the switch. I pulled electrical plug out of socket after ensuring machine was completely off...
Hi, I want to clean my Miele washing machine with the twindos system but have stopped upon an issue - for the maintenance program, do you leave the twindos beholders empty ; fill them with water ; or something else ?
Hi I have had my system for over 6 months and it has developed a smell when I open the door after a wash and when empty. I ;leave the door open when empty. When my twin dos cassettes ran out I turned off the dos system and went to the dispenser. I have cleaned the dispenser, and rubber is clean. I have ran the clean cycle a few times now. I also wash on high temperatures. Makes no difference to the smell. I am buying some more cassettes in hope the smell is coming from down there somewhere and using them again may flush the smell out. Please help never had this problem in my other brand front loaders.
Hi we have the same problem in our machine we have owned for a similar time. We run a hot 60c cycle with no washing in the amount of suds in a machine with just water added is amazing. It does help bu...
Read moret I am wondering why there is so much detergent left in the machine. We have cut down the amount of detergent we use and it still does it. So we are going to try reducing the detergent again and check if the washing gets cleaned properluy.Thanks ardy01 but I don't get soap in my drum.
Also cleaned the outlets located bottom left.
Hi Vanessa,
It is not only important that you leave the door open but essential that you wipe down the rubber seals around the door when you have finished all your laundry. Water which is trapped ...
Read morein the seal can cause odour and mould to build up. I have a special microfibre cloth which I use for this purpose ONLY to wipe around the seals and the glass door inside the machine. I would also suggest that you wipe around the door seals with a cloth wrung out in vinegar which should hopefully rid you of the smell and also recommend that you do a clean of your TwinDos system. You go to settings, then select Dispensing Unit and select the maintenance/clean.Hello, what is the best cycle to use when you want to wash trainers in this machine? Thanks, Patsy.
Patsy,
I presume you mean your running shoes? Select "Further Programs" and then scroll down until you reach "outerwear". This is the only program I could suggest but as I have never washed train...
Where is the clean machine programme on the twin dos machine?
Hi Sue,
Turn the knob to "Further Programs" and then scroll down using the down arrow until you reach "maintenance wash". I have the same machine as you and when I use this program I put a small amo...
Hello Miz. Several people have asked a question I also have, but it's not really been answered. The manual says I can put my own fabric softener into Twindos #2 bottle. But it does not, as far as I've found, explain how to tell the machine to draw fabric softener from this bottle. Yes, we can manually put some in the compartment for every wash, or buy expensive Capdos capsules, but that wasn't why I paid a lot of money for this machine.
Hi Peterk,
You have to go to the main menu and scroll down until you reach "Dispensing Unit". You need to keep scrolling down until you reach "Both detergents". You then confirm this with the OK ...
I like using the ultra phase liquids but what do you mean about putting the appropriate amount of Miele fabric softener into the flip container. I thought this was only for the capsules which are expe...
Read morensive. Not so sure the ultraphase 1 and 2 alone provide enough softness to my washing. Can you help ? TiA.Hi there
I have a Miele W1 and am getting an message when selecting the dos feature of i Fit the container I have checked the dos containers both have liquid in them about half full and cannot find this error code in the manual. Would be grateful for any advice.
Hi Jacqui,
Sorry, I do not understand your question. Could you please explain in more detail what it is you wish to know.
Thank you.
Miz MK
The message is coming up with "Fit the container"when i select the dos button for a express 20 minute wash
Hi Jacqui,
I have just tried this on my machine and if the container is fitted correctly after selecting twindos it should display the option for coloureds or whites so I think one or both containers need checking to see they are inserted correctly.
When does twin dos insert dosage ? Start, prewash, ? ?
Hi Deb,
TwinDos takes the appropriate amount of UltraPhase 1 and UltraPhase 2 at varying times during the washing cycle. It also depends on the degree of soiling of the laundry - but never fear - th...
Does anyone know how many washes a cap lasts for? I have used one Woolen cap to wash 2 Paris of pants and it is still half full. Many thanks!
Hi Te1,
It's one cap per wash. I also have a WKH130WPS machine and have not experienced anything like this - cap still half full. Do another wash with another full cap and if you still have the sa...
im now using this new advanced washing system & the dryer.
Wash is great using the Dos, but how stupid it does not prompt you on the screen, that you have to push dos button every time !
trying to explain it to family or guests staying with you, that want to do a wash is just frustrating.
it even says on the screen for Cottons with pre wash ( use auto DOS) or compartment
when you select Cottons, OK is on screen, so select and thats it the start (lights up green) nothing about detergent, just Dumb !!
Quick Power Wash, screen OK, only start button high lighted.
explain please why this is ?
and is there some thing i can do to make it User? guest & family friendly
confused
Hi Peter,
I also have the very same machine and DO NOT experience any problems whatsoever using it.
The long and short is - this machine gives you the option of either using DOS - that is, the ultra...
I have just started using a Miele, my employer told me she has always used regular wash gel tabs from the store for the regular wash... she says she hates feeling obliged to buy from Miele and it's not a money issue. When I started I had no idea the system of stage 1 and 2 u til the Miele man came to service it last week and said the containers were empty and need replaced. I ordered 4 stage 1 and 4 stage 2. When they arrived I inserted them and pressed both arrows simultaneously to language and followed instructions.... did a huge pile of their holiday washing on short cycle 20 mins as was a freshen up really... they came out smelling still of holiday smell.. do I need to press the Dos button every single time as I'd read this should be done automatically? Do you have an option on any cycle (power washer or express especially) to not press Dos button and just pop in your own gel tab? I know anyone with a Miele brand mind will say to use Miele products but any further advice welcome.
Hi Jilly,
You need to press DOS every time you wish to use this function on the machine - i.e. using the UltraPhase 1 and Ultraphase 2. If you want to use washing powder in the dispensing drawer you do not have to press DOS.
Hope this assists.
...
Hygiene message keeps appearing most times when machine is turned on. Machine has been cleaned regularly.Only 6 months old & has been doing this since new. No problem to extinguish but I don't think it should do this. Any help?
Hi Gordon,
according to the manual,hygiene message appears when dirt builds up overtime. By running the Cotton 75C cycle should clean the machine and get rid off the message.
But if you say it has been doing this since new, then 2 things:
...
Hi All, I am hopeless. I bought Miele TwinDos and after some time almost all my clothes smell sour (washed with TwinDos detergent, but also with Ultracolor the results are the same)! There are the spots of smell on the clothes. After washing it smells beautiful but during drying and after it (new dryer Miele) it appears. Does anybody have the same experience? Any tips? (I tried 60 degrees, prewash, long wash...) Thank you so much. Lucy
Same here. Quite often our clothes stink after being washed in the machine...this happened from day 1. Miele didn't really offer any solution other than cleaning the machine and running it on a hot wa...
Read moresh. But seriously why would you need to do that on a brand new machine! Anyway it didnt help and still have stinky clothes. I'm thinking this machine is a lemon.Hi Lucy and Dave, there are so many reasons as to why you are getting these results. Firstly the wash cycle make sure you are not using cold water washing only all the time, but I see you both mention...
Read moreed that you have run successful hot washes. Water pressure could have a part to play here if the soap dispenser drawer is not getting thoroughly cleaned when filling up, this can lead to deposits under the soap drawer which over time will affect the smell. Lucy I noticed you said that you are getting spots of smell on the clothes after being in a dryer, i was wondering what water level you have your machine set to? This could be were a fabric conditioner or cleaning agent is attaching itself to the clothes and not being dispersed thoroughly due to low water levels being used especially in the rinsing stage, also this could be an indicator that you may be using too much detergent or fabric conditioner and the dryer will enhance a sour smell from the products as it dries. Always leave both the washing machine door open slightly and the soap dispenser drawer open to allow to dry between washes. Lastly once a month run the maintenance wash cycle on the machine with a good washing machine cleaner and then every 6 months do the boil wash cycle to thoroughly clean the machine. Hope this helps let me know?Hi Lucy and Dave, yes I have the same problem with my Miele. I've tried various detergents including the Miele twin dos which also makes the clothes smell rank. Have also spoken to Miele and no help. ...
Read moreNever had this problem before and I have looked at all possibilities and conclude that this machine is rubbish. I notice sometimes that there are dry patches on my clothes, indicating that there is not enough water going into the machine, problem is, my machine is already set to the highest water setting, I even use the additional water button, but doesn't help. Expensive piece of junk me thinks.I have a W1 twin dos - I washed my jumper on the wool cycle and it shrunk completely - I can't seem to see how to change the temp setting on the woollens cycle, does anyone know if you can do that?
Hi Ncoll,
First and foremost did you use the Miele Delicates Wash - i.e. the liquid wash which should be used for wool items? The temperature setting on the wool cycle is changed very easily - the d...
I have the hygiene notification so I set the machine to clean but every time I do this my laundry floods. It seems to be coming from the dispenser drawer. Help!
Hi Angela R,
I also have a WKH130WPS but have not heard of this happening. Could you enlighten me please as to what exactly you are doing. Are you using the "Maintenance Program" (found on " Furthe...
Hi Miz MK yes I leave it empty put it onto further programs and clean machine, it comes up as maintenance and 1hr 29mins, part way through the cycle the floor is flooded and there are water runs down ...
Read morethe front of the machine looks like it is originating from the dispenser drawer. This has happened since new which only since May this year. Double checked the dispenser drawer is closed properly and have checked the filter as well to make sure not blocked. Only used twin dos in the machine so the dispenser shouldn't be blocked. On.y time used powder is to clean the machine. Problem is the hygiene alert stays on the machine as the cycle never gets to finish.Hi again Angela R,
I would definitely recommend that you contact the Miele Service Department as soon as possible and tell them what is happening with the machine. It's very strange and I just don't...
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