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47 questions from our users

mary1399
mary1399asked
W1 WKH130 WPS PWash&TDos AU

How to clean my washing machine?



1 answer
Miz M K
Miz M K

Mary 1399,
Look under "Further Programs" and scroll through until you reach the program for machine clean.
May I also suggest that you read the instruction manual which accompanied your washing machine.
Miz MK

DDWW
DDWWasked
W1 WKH130 WPS PWash&TDos AU

Error Code "call for service" when washing machine wouldn't work. We did that. He did a reset pressing 2 buttons and then opened the door and shut it again - I can't remember which buttons to press. Also had to have the dial on a certain setting. Can you help please?

1 answer
Kylie
Kylie

Did you get a solution to this? Thanks

Brianmieleuser
Brianmieleuserasked
W1 WKH130 WPS PWash&TDos AU

How do I disable the annoying bleeping which seems to go forever after a cycle has finished? Thanks



2 answers
Nat
Nat

Turn on machine
Use the right arrow to go to the next screen
You will see: KEYPAD TONE
Press Off

genXreviewer
genXreviewer

I have this machine & it just tinkles 3 times after it finishes.. definitely not annoying.. How long does yours go on for?

AnneB
AnneBasked
W1 WKH130 WPS PWash&TDos AU

How do I know when the twin dos liquids need replacing do I get msg from the machine?

2 answers
Gno
Gno

Yes, the display tells you to replace the cartridge in slot 1 or 2 or both.



Jeff.
Jeff.

My machine doesn’t give me a message why?

Thommo160
Thommo160asked
W1 WKH130 WPS PWash&TDos AU

Hello,

I have received an error code F 0220 and to call service. Given it is the weekend I cannot find out what it means and have washing to do! I have done a Google search but cannot find out what it means.

Does anyone know?

1 answer
Marilyn
Marilyn

Hi did you find out what this was?

Gianna
Giannaasked
W1 WKH130 WPS PWash&TDos AU

I am new to Miele and front load washing machines. I have run a cycle on express 20 and at the end the start/ stop button was flashing so i pushed to stop it, now "Program Cancelled" message comes up. I have turned on/ off machine, tried turning dial to different cycles but "Cannot Change Program" comes up, so I have put dial back to Express 20 and still Program Cancelled message comes up not allowing me to open the door. The LED display is not lit up to allow me to press OK. My washing has been in there for 24 hours and don't know what to do other than call Customer Service tomorrow. Not Happy!!! Can anyone help me please.??? Also I should add that the short and pre ironing buttons are still highlighted that were pressed at the beginning of the cycle. Thanks

2 answers
Kim J
Kim J

Hi Gianna!
Did you ever solve the problem as our machine has just done the same.
Kim

Gianna
Gianna
PJNMEE
PJNMEEasked
W1 WKH130 WPS PWash&TDos AU

Hi, I want to clean my Miele washing machine with the twindos system but have stopped upon an issue - for the maintenance program, do you leave the twindos beholders empty ; fill them with water ; or something else ?

1 answer
Lisa
Lisa

Hi Sorry cant help you, I dont use the twindos
cheers

Vanessa
Vanessaasked
W1 WKH130 WPS PWash&TDos AU

Hi I have had my system for over 6 months and it has developed a smell when I open the door after a wash and when empty. I ;leave the door open when empty. When my twin dos cassettes ran out I turned off the dos system and went to the dispenser. I have cleaned the dispenser, and rubber is clean. I have ran the clean cycle a few times now. I also wash on high temperatures. Makes no difference to the smell. I am buying some more cassettes in hope the smell is coming from down there somewhere and using them again may flush the smell out. Please help never had this problem in my other brand front loaders.

3 answers
ardy01
ardy01
Vanessa
Vanessa

Thanks ardy01 but I don't get soap in my drum.
Also cleaned the outlets located bottom left.

Miz M K
Miz M K
Patsy
Patsyasked
W1 WKH130 WPS PWash&TDos AU

Hello, what is the best cycle to use when you want to wash trainers in this machine? Thanks, Patsy.

1 answer
Miz M K
Miz M K
Sue
Sueasked
W1 WKH130 WPS PWash&TDos AU

Where is the clean machine programme on the twin dos machine?

1 answer
Miz M K
Miz M K
Peterk
Peterkasked
W1 WKH130 WPS PWash&TDos AU

Hello Miz. Several people have asked a question I also have, but it's not really been answered. The manual says I can put my own fabric softener into Twindos #2 bottle. But it does not, as far as I've found, explain how to tell the machine to draw fabric softener from this bottle. Yes, we can manually put some in the compartment for every wash, or buy expensive Capdos capsules, but that wasn't why I paid a lot of money for this machine.

2 answers
Miz M K
Miz M K
Joanne
Joanne
Jacqui
Jacquiasked
W1 WKH130 WPS PWash&TDos AU

Hi there

I have a Miele W1 and am getting an message when selecting the dos feature of i Fit the container I have checked the dos containers both have liquid in them about half full and cannot find this error code in the manual. Would be grateful for any advice.

6 answers
Miz M K
Miz M K

Hi Jacqui,
Sorry, I do not understand your question. Could you please explain in more detail what it is you wish to know.
Thank you.
Miz MK

Jacqui
Jacqui

The message is coming up with "Fit the container"when i select the dos button for a express 20 minute wash

Nimmja
Nimmja

Hi Jacqui,
I have just tried this on my machine and if the container is fitted correctly after selecting twindos it should display the option for coloureds or whites so I think one or both containers need checking to see they are inserted correctly.

Deb
Debasked
W1 WKH130 WPS PWash&TDos AU

When does twin dos insert dosage ? Start, prewash, ? ?

1 answer
Miz M K
Miz M K
Te1
Te1asked
W1 WKH130 WPS PWash&TDos AU

Does anyone know how many washes a cap lasts for? I have used one Woolen cap to wash 2 Paris of pants and it is still half full. Many thanks!

1 answer
Miz M K
Miz M K
Peter L
Peter Lasked
W1 WKH130 WPS PWash&TDos AU

im now using this new advanced washing system & the dryer.
Wash is great using the Dos, but how stupid it does not prompt you on the screen, that you have to push dos button every time !
trying to explain it to family or guests staying with you, that want to do a wash is just frustrating.
it even says on the screen for Cottons with pre wash ( use auto DOS) or compartment
when you select Cottons, OK is on screen, so select and thats it the start (lights up green) nothing about detergent, just Dumb !!
Quick Power Wash, screen OK, only start button high lighted.
explain please why this is ?
and is there some thing i can do to make it User? guest & family friendly
confused

1 answer
Miz M K
Miz M K
Jilly
Jillyasked
W1 WKH130 WPS PWash&TDos AU

I have just started using a Miele, my employer told me she has always used regular wash gel tabs from the store for the regular wash... she says she hates feeling obliged to buy from Miele and it's not a money issue. When I started I had no idea the system of stage 1 and 2 u til the Miele man came to service it last week and said the containers were empty and need replaced. I ordered 4 stage 1 and 4 stage 2. When they arrived I inserted them and pressed both arrows simultaneously to language and followed instructions.... did a huge pile of their holiday washing on short cycle 20 mins as was a freshen up really... they came out smelling still of holiday smell.. do I need to press the Dos button every single time as I'd read this should be done automatically? Do you have an option on any cycle (power washer or express especially) to not press Dos button and just pop in your own gel tab? I know anyone with a Miele brand mind will say to use Miele products but any further advice welcome.

1 answer
Miz M K
Miz M K
Gordon
Gordonasked
W1 WKH130 WPS PWash&TDos AU

Hygiene message keeps appearing most times when machine is turned on. Machine has been cleaned regularly.Only 6 months old & has been doing this since new. No problem to extinguish but I don't think it should do this. Any help?

1 answer
Paul Gioia
Paul Gioia
Lucy
Lucyasked
W1 WKH130 WPS PWash&TDos AU

Hi All, I am hopeless. I bought Miele TwinDos and after some time almost all my clothes smell sour (washed with TwinDos detergent, but also with Ultracolor the results are the same)! There are the spots of smell on the clothes. After washing it smells beautiful but during drying and after it (new dryer Miele) it appears. Does anybody have the same experience? Any tips? (I tried 60 degrees, prewash, long wash...) Thank you so much. Lucy

4 answers
DaveR
DaveR
Nimmja
Nimmja
Bambi70
Bambi70
Ncoll34
Ncoll34asked
W1 WKH130 WPS PWash&TDos AU

I have a W1 twin dos - I washed my jumper on the wool cycle and it shrunk completely - I can't seem to see how to change the temp setting on the woollens cycle, does anyone know if you can do that?

1 answer
Miz M K
Miz M K
Angela R
Angela Rasked
W1 WKH130 WPS PWash&TDos AU

I have the hygiene notification so I set the machine to clean but every time I do this my laundry floods. It seems to be coming from the dispenser drawer. Help!

5 answers
Miz M K
Miz M K
Angela R
Angela R
Miz M K
Miz M K
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