Reviewer Photos & Videos
SapphireSouth East Queensland, QLD
- 4 reviews
Installation problems rectified
After a negative review and a follow up call from customer care, my complaint was referred to general manager. He was able to sort out all of the original installation issues and as a result I ordered another 4 roller shutters. We are very pleased with the work carried out
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Julie BSouth East Queensland, QLD
Exemplary work
Just had roof restored after two inferior jobs, wherein the restoration and repair work was incomplete.By far the best work done by Modern, particularly Matt the restorer. Excellent workmanship. Would endorse and recommend Modern.
Similar opinion? Write a review on ieatwords.com.au!
Les HanifinSouth East Queensland, QLD
Great product and excellent installation on time and well priced we would highly recommend
We had a complete house done including a huge stacker sliding doors supplied and fitted by Modern group and found the quality of the product first class and the installation was carried out in a very professional way and the finished job was first class WE were advised every step of the way from the time we placed our order to when our shutters would be ready for installation
Similar opinion? Write a review on ieatwords.com.au!
Find out how Modern Group QLD, Murarrie compares to other Services
Know better, choose better.
shcSouth East Queensland, QLD
- 7 reviews
- 1 like
Very obscure and offer discounts for reviews and marketing
This company is keep saying they are in business for 43 years. However my experience with this business is very obscure, so be very careful.
I have had [name removed] to measure and quote our alfresco enclosing. As a side note, they didn't follow any Covid19 measurements or social distancing, I tried the best I can stay away from minimum distance.
She was nearly 1 hour late and told she got confused with the suburb name. My wife who was waiting for the appointment, had to leave for work because she was late.
When [name removed] came she sho...Read more
wed me all the contract details and marketing/review discounts they offer. Before giving a quote, she said I she can't give a quote without having two parties. Before getting the appointment I have told their admin that I am waiting for another quote and I wouldn't commit to anything on the spot. Then the admin girl said that's fine. When I indicated that to [name removed], she said "Oh she is a silly girl".1 comment
Modern GroupModern Group
Good Afternoon,
We are so sorry to hear that you have had this experience as it is not up to the high quality of customer service standards we usually pride ourselves on and would definitely like to... Read more
investigate this issue further. Are you able to email [email protected] with your postcode and best contact number?Similar opinion? Write a review on ieatwords.com.au!
MikeSouth East Queensland, QLD
- QLD, Murarrie Shutters
- Verified customer
This is our second time dealing with Modern and we would use them again, without hesitation.
Our first contact with Modern was a couple of years ago when we were looking at installing plantation shutters in a couple of our main rooms. I believe we got a great deal after some negotiation and the installation was very professional, the guy was here all day and did a fantastic job. Our second time a couple of months ago was also very similar with a great deal and extremely fast delivery and installation as we had family coming over from the UK and they did everything possible to install them in time.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
DeeCSouth East Queensland, QLD
Just What I Needed
From the first phone call to installation it couldn’t get much better. Very professional. Time frames were spot on. I am so pleased with the end result. Love the fact that they are Australian made. I had roller shutters fitted on the west side of the house to keep the bedrooms on that side cooler and darker for quests. Thank you Steve (office), Victor (sales consultant) and Tim (installer) Kara (after sales). I’m sure we will do business again. I Highly recommend Modern. You won’t be disappointed.
DC Queensland
1 comment
Modern GroupModern Group
Hi Dee! Thank you for the wonderful feedback and we look forward to working with you again in the future!
Kind Regards,
CAS
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Phill PerryQLD, 4053
- 10 reviews
- QLD, Murarrie Shutters
- Verified customer
Plantation Shutters and Roller blinds
Exceptional service, easy process and quality product (both shutters and external roller blinds) describes our experiences with the Murarrie office. My husband and I were so impressed the first time around with the plantation shutters that we couldn't wait to get the next installation of shutters for our bedrooms. So, we didn't! Within 2 months we had all our bedrooms completed. The external blinds have been a blessing by stopping the western sun blazing into our lounge and the outdoor area can now be used all day to relax in. We love the quality of the product and the Modern "family" who are genuine and authentic in the way they care.
1 comment
Modern GroupModern Group
Hi Phil, Thank you so much for your fantastic feedback! We are so happy we could help you with your Plantation Shutters and Roller Blinds.
Kind Regards,
CAS
Similar opinion? Write a review on ieatwords.com.au!
Mark KellySouth East Queensland, QLD
- 2 reviews
Excellent product
Had plantation shutters fitted to the whole house, from the first contact and quote to the installation was a easy process and couldn't do any more to help with the process. Highly recommended.
Excellent product and customer service
Similar opinion? Write a review on ieatwords.com.au!
SueKSouth East Queensland, QLD
- 3 reviews
So much cooler and darker in our bedroom in the mornings with the shutters
Hello, we have been buying Modern Roller Shutters since 2005-2006 and went back to Modern when we needed another roller shutter to keep the heat out of our bedroom as we knew the high standard of quality and customer care. The sales team were great and the price competitive. The measuring up and installation was absolutely amazing. Plus, the latest roller shutter was installed when Modern Group QLD Shutters said that it would be. Thank you for another great roller shutter!
1 comment
Modern GroupModern Group
Hi Sue, thank-you for your wonderful feedback! We are so happy you are enjoying your Roller Shutters and we can't wait to potentially help you again in the future!
Kind Regards,
CAS
Similar opinion? Write a review on ieatwords.com.au!
Find out how Modern Group QLD, Murarrie compares to other Services
Know better, choose better.
Fantastic
I had the plantation shutters installed in numerous windows and sliding doors in my house to complete recent renovations. All aspects of the business transaction was fabulous from the inhouse measure to the install. Thank you to QLD Modern Group for making this a great experience. I would highly recommend this business
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Sharon n BrettSouth East Queensland, QLD
- QLD, Murarrie Shutters
- Verified customer
Total Disappointment
I had an issue with the product and now they are prepared to rectify it. So far so good will update the outcome.
Mesh didn’t let air in which created a very hot room
1 comment
Modern GroupModern Group
Hi Sharon,
We are very sorry to hear you have had this experience and understand that it would be very frustrating. We would like to investigate this further for you. Are you able to email your best ... Read more
Similar opinion? Write a review on ieatwords.com.au!
Linda and BobSouth East Queensland, QLD
- QLD, Murarrie Shutters
- Verified customer
Bring on the rest...
From first to final contact for our roller shutters, the Modern company has been professional.
The sales, measuring and installation staff were friendly and informative. We are very happy with the way Victor, James and Tim provided information and feedback to us.
The measuring and installation were both done proficiently and professionally, and they made it stress free from measure and quote to final installation.
Even though we wanted a colour to match our home that was not on the Modern list of colour choices,
Modern arranged to provide the ...Read more
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
More than promissed
more than what they offered. They help and wait till I got enough money after they gave me price to help me. Job done profesonally. Shatters fitted nicely so when it is windy it will not shake. I am really happy with the job and service. Thank for everyone.
1 comment
Modern GroupModern Group
Hi Mustafa,
We are so glad that you have had such a positive experience and that you are loving your shutters! ... Read more
Kind Regards, CASSimilar opinion? Write a review on ieatwords.com.au!
We are very happy with our shutters great to help keep our house cooler
Our shutters have changed the look and feel to our home they have made our house cooler and have made the house look more modern and have made our house look more inviting to our guest
2 comments
Modern GroupModern Group
We are so happy to hear you are loving the look and feel your new shutters!
Kind Regards,
CAS
Thank you we are glad we decided to put them in
Similar opinion? Write a review on ieatwords.com.au!
GlenQld, 4000
- 5 reviews
No more phone calls!!!
Install for shutters was good and to the date at quotation.
However, post install phone calls are a nuisance.
When contact details are given for purchase - they are not for cold call sales - I will call if you are needed.
Have requested my number to be removed from cold call listing worked for a while - now started again.
When you hand your phone number over- be warned they will hound you.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Modern Group QLD, Murarrie compares to other Services
Know better, choose better.
MelSouth East Queensland, QLD
Love my new roof
We have had our tiled roof restored just in time for the summer storm season. The colour match is fantastic, service was prompt, and the tradesman punctual and clean. Very happy with the result.
Similar opinion? Write a review on ieatwords.com.au!
David ClareSouth East Queensland, QLD
- 2 reviews
The Shutters are great
I had plantation shutters installed in 3 bedrooms, early on Jan 14th at Toowong.
The entire process was unbelievably professional, from the quote to the finished product.
I note the very efficient, courteous service from all concerned, particularly Manager Brendan, Production Mgr Sandra Hobbs and the installer Richard.
I would unreservedly recommend The Modern Group.
David Clare Toowong QLD
1 comment
Modern GroupModern Group
Thanks so much for feedback, we are glad you are enjoying your new Shutters! If there is anything else we can do for you please let us know!
Similar opinion? Write a review on ieatwords.com.au!
BrettSouth East Queensland, QLD
- 3 reviews
Fantastic service from start to finish.
Modern group Murrarie have installed roller shutters on 2 seperate occasions and the process has been fantastic. From sales to the installer could not be happier.
Appreciate all their efforts and would buy from them again.
Cheers
Similar opinion? Write a review on ieatwords.com.au!
magicrowdySouth East Queensland, QLD
- 2 reviews
A brand new outdoor room
Our 3 x 5m wide outdoor blinds to our 16m x 3m sized back patio looks awesome. It made the outside look like a whole new room. Cooler in summer. Tested it in a storm and it kept the patio area clean and dry. No more prying eyes from neighbours, no more birds coming in and attacking our budgies and making a mess on the ground. No more constant sweeping of leaves from the patio. Beautiful addition to our house. Thank you Modern !!
1 comment
Modern GroupModern Group
Thank you so much for taking the time to write us a review! We're so glad to hear that you're enjoying your Modern Outdoor blinds! If we can help you with anything else in the future, please don't hesitate to contact us.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Faulty but a very happy outcome
Had a Solar hotwater system installed 3yrs ago, works well in the sunny days, not so good on long dull or overcast days. Rang Sandy from Modern and she was awsum to say the least. Helpful from begining till end. System is now running at 100%, tradie that fixed it 1st class, Sandy your a DIAMOND !!
1 comment
Modern GroupModern Group
Hi Henry,
Thank you for taking the time to write us a review! We're glad we were able to help you with your Solar Hotwater System! We've also passed your message on to the relevant team :)
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions about Modern Group QLD, Murarrie but you can read 26 questions about Modern Group.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Modern GroupModern Group
Hi Sapphire,
Kind Regards, CASWe are glad we were able to help and we hope you enjoy your roller shutters!
... Read more