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Reviews

4.4

41 reviews
5
(30)
4
(6)
3
(1)
2
(0)
1
(4)
  • Product Quality
    4.6 (26)
  • Return Claim MadeYes (0) · No (30)
  • Warranty Claim MadeYes (1) · No (29)
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Motorised Shutter.

published

Easy to navigate the store what I wanted.Shutter was more for security as it faced the street,already have one on my bedroom window so blends perfectly.The gentleman who installed the shutter was a professional and a real gentleman,pleasure to make him a cup of tea.



Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Modern Group
Modern GroupModern Group

Thank you for taking the time to review & the tea :) very kind

The reviewer stated that an incentive was offered for this review

Love my plantation shutters

published

My plantation shutters look fantastic and they really do reduce the heat that my front rooms get in the summer months. They are very easy to use and keep clean. Modern‘s service was great with very knowledgeable and friendly staff.



The reviewer stated that an incentive was offered for this review

Steph

StephPerth, WA

  • 2 reviews

My plantation shutters changed the total look of my home.

published

The service I received from Modern was fantastic. I love that they are made in Australia. When the shutters were installed I realised that this was truly one of the best decisions I have ever made.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Modern Group
Modern GroupModern Group
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Barb

BarbPerth, WA

This shutter covers the main bedroom. This is where the afternoon hits and it is now not affected so the room’s cool.

published

I’m a long term customer of Modern and I rang the store, the sales man arrived promptly, the order was made, exact sizing was measured, the shutters were ready in no time at all, they were installed and I am extremely grateful for the cooler bedroom. I had after service calls to ensure I was satisfied with the product and service.
All throughout I was more than satisfied with everyone and everything. Thank you Modern.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Pauly

PaulyPerth, WA

So annoying people!

published

Gave us an 11,500 quote for just 6 windows then when we cancelled it they're so hard to talked to it's like they dont want to do the cancellation! It took 1 1/2 week for just a cancellation im asking them to just email humm and they can't do it!so annoying people!!so many excuses and reasons! Will definitely not recommend! A waste of time amd money!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Modern Group
Modern GroupModern Group
jomac

jomacPerth, WA

Perfect for summer heat

published

Blinds installed for me. Done efficiently and in excellent time. They have made a noticeable difference in the heat. Even on hottest day it is far more comfortable. All staff pleasant and helpful. I intend to get blinds for remainder of windows next year.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Modern Group
Modern GroupModern Group

Hi Jomac, thank you so much for your review! We're glad to hear that you're enjoying your new blinds!

Prefect roller shutters

published

From start to finish, was very impressed with Modern professionalism and quality of the shutters. Was kept informed of progress and nothing was a problem to them. Am very happy with the shutters

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Very happy with the shutters.

published

Hi, the shutters are great . they have done everything I had them fitted for
Very happy, would recommend them. Dave did a great job fitting and Kim was super helpfull in selecting colours. regards Mike. Thankyou..

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Dee

DeePerth, WA

  • 2 reviews

Finally a Company who Delivers!!!

published

I am pleasantly surprised. Decided to put shutters on my house. So much cooler in summer. Hardly have to use any heating now. We can have a nap during a hot day as its cool and dark. The noise level has dropped as well. Things do happen from time to time. One of my shutters needed a bit of work. I called the service manager. I was expecting a push back like other companies I had previously dealt with. He was very considerate and sent a lovely man out to help. I cannot thank you both enough for treating me with respect and kindness. Thank you for bringing back my trust with companies.
Denise. .

Product Quality
Return Claim MadeNo
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Terry

TerryPerth, WA

Don't just consider it, do it

published

I have been considering the install of shutters for quite some time. Finally made the decision and with the assistance of staff from the sales team to install team I could not be happier.

It has transformed my bedroom into the haven I imagined.

Could not be happier and would highly recommend Modern.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Modern Group
Modern GroupModern Group

thank you Terry :)

Good quality products

published

I have had my shutters for 8 years and just had a few more put on. They are great for noise, heat, light and security concerns. Awesome for a shift worker.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

I feel so safe and secure!!

published

Hassel free installation, the workers cleaned up after themselves and job completed in a very short time. The remote controls are fantastic and easy to use and also work if there is no power.

Return Claim MadeNo
Warranty Claim MadeNo
koolchooken

koolchookenAU

  • 5 reviews

Sick of pushy sales people

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Rebecca L.

Rebecca L.Perth, WA

Being in communication from start to finish

published

As someone who travels a lot, Modern Roller Shutters were in communication at every step of the way.
From the first knock at the door to book a demonstration, to the follow up call after installation.
And each person I interacted with was as kind, friendly and of service as the last.
The minimal time it took to install all my roller shutters and demonstrate their workability, even in a power out was a joy.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Brad

BradPerth, WA

More than professional

published

When installing our plantation shutters, not only was the tradesman skilled, he was on time, and left no mess whatsoever. Further to this, he noted some imperfections in the product (slight travel damage), informed us of the damage, apologized for the inconvenience, and made arrangements for the product to be replaced. The service at the time of replacement was just as good. I would happily recommend your services to friends, family, and anyone who has queries. Thank you.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Linda

LindaPeel, WA

Love my shutters

published

From start to finish customer service was excellent, answered all my questions and concerns, good communication and phone call giving me update on time and installation, was installed efficiently and offered to take down curtain rail was impressed, love my bedroom looks so much bigger happy to recommend this company .
Lakelands wa

Jenny Davies

Jenny DaviesPeel, WA

Professional Installation

published

Installation was carried out very professionally and carefully and addressed all our concerns about access to the balcony on the top floor of our house. We are very happy with the work, love our new roller shutters and would recommend Modern Shutters to all our family and friends.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Happy with our roller shutters

published

Happy with our roller shutters, installer was professional, no mess left after installation. The only problem was we signed up for the shutters on 03/01/19 and were advised we would receive the paperwork by email.
We didn't receive any paperwork until 29/01/19 and we only received it then after a phone call from Modern to advise that the shutters were ready for installation and we advised then that we had not received any paperwork

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Lois.B

Lois.BPerth, WA

Looks great, fast service done by a wonderful guy and his son.

published

We had terrible gutters, very badly rusted and falling down. Modern came in within 2 weeks and had the old gutters down and the new ones up in a day. The were so professional, no mess left anywhere, no need to cut back heaps of plants or move lots of things, they were very happy to get around things and get on with the job. They were also happy to talk to my 2yr old that was interested in what they were doing.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Unreasonable sales person.

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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