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Modern Group WA, Wangara Shutters
Please STOP lie! the modern Group is the worst company I have ever dealt with! Poor quality and terriblecustomer service
They will never call back and never resolved the problem . And measurement date and installed date didn't turn up. They are never ever on time. Until now my blinds still broke and stuck in the middle can't pull up and down. General manager [Name Removed] never called back.
After constant break downs they finally admitted the original engine wasn’t big enough and replaced it after a million phone calls went un returned and they are now attempting to charge us for the new motor as they didn’t replace it when it broke during warranty just kept patch and fixing it - acc was contacted and consumer protection is now getting involved.
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| Category | Services and Blind & Shutter Shops |
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Extra Information
Flexible, professional, easy-to-use service and high quality product
The best!!
Excellent customer service
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Hi Ting, thank you for reaching out, we understand that you have already been in contact with our team in WA to work to resolve the issues with your blinds.
Read morerienced in WA caused the issues with the blinds and in accordance with the instruction manual the blinds must be retracted during extreme weather events. We understand these blinds have only just been installed and it is sometimes difficult to keep track of everything in the event of a severe weather warning which is why the WA branch have offered to fix the blinds at no cost to you.We understand that the severe weather expe...