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Reviews

(17)
(2)
(1)
(1)
(4)
  • Transparency
    3.9 (12)
  • Customer Service
    3.9 (21)
  • Loan TypeFixed Rate (8) · Line of Credit (4)
  • Application Process
    3.9 (21)
  • Timeliness
    3.9 (21)
  • Loan Term2.063 years (8)


Cranky mum

Cranky mumSouth East Queensland, QLD

  • 2 reviews

Horrible!

published

Terrible customer service. No one did anything they were supposed to once off the phone making it a week long application and then they stuffed up anyway.
Once loan is payed off I'll be steering clear of this company



Customer Service
Application Process
Timeliness
1 comment
Money3
Money3Money3

I'm really sorry to hear that. Are you able to tell me whether your loan was through a branch?


Sasha

SashaMetropolitan Adelaide, SA

  • Verified customer

Cancelled

published

Really upset with how my application has been handled. Applied over two weeks ago. They spoke to my work last Thursday which was fine hadnt heard anything still so messaged customer service yesterday who advised me that as they could not get hold of my landlord my claim was cancelled and I should call my case manager to try and reopen as they couldnt get hold of my work. I emailed my case manager who said my work check was fine it was my landlord they couldnt get hold of. I emailed her back saying I could provide transactions of my rent payments etc and I simply received an email back saying she had emailed my assessor and if anything could be done I would get an email from her.. guess Im not getting my loan. Thanks for the communication.



Transparency
Customer Service
Application Process
Timeliness
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1 comment
Money3
Money3Money3

I'm really sorry to hear that Sasha. I have sent you a private message to help us better understand your case. Could you please read that message and get back to me as soon as you can :)

Simon John

Simon JohnSydney Surrounds, NSW

Fast and helpful service!

published

Money 3 were prompt and efficient in getting me some cash for Xmas and the holidays. I would definitely recommend Money 3 to friends and family for car finance and Cash loans.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateJuly 2018
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1 comment
Money3
Money3Money3

We're glad we could help Simon!



Glenn

GlennSydney, NSW

if we didnt get a car we wouldnt be able to get around

published

Fantasic they helped me right through our Experince, and we final were able to bye another car through money 3 Everyone was so Good, yes we had to wait until the insurance ompany to pay out loan,Rates ok

1 comment
Money3
Money3Money3

Thanks for leaving your feedback Glenn!


Peta

PetaHunter Region, NSW

Excellent

published

Im very happy with out come of my loan and customer service was great and thank you for making the loan easy and quick I highly Recommend money three well done

Transparency
Customer Service
Application Process
Timeliness
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1 comment
Money3
Money3Money3

We're glad we could help Peta! Thanks for leaving your feedback.


Easy and perfect for me

published

Very they look after you and help you with all. I would highly recommend them to family and friends. Will differently be using them again in the near future 100%

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateJanuary 2022
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1 comment
Money3
Money3Money3

Awesome Bek! Thanks for leaving your feedback.

The reviewer stated that an incentive was offered for this review


Teresa T.

Teresa T.Greater Melbourne (Metropolitan), VIC

Money 3 Glenroy is fantastic and the staff.

published

Money 3 makes you feel very comfortable going for cash loans, as they make you feel very comfortable.
Staff at money 3 Glenroy victoria are fabulous.
My husband and myself have been a customer for more than three years.
Only loan centre we will ever go too.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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N Sherlock

N SherlockPerth, WA

Perfect Service

published

The Customer service I received was exceptional. They are very quick at responding and the follow up is thorough. The loan was processed super fast and the funds were cleared into my account on the same day. I would highly recommend using Money3 again.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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1 comment
Money3
Money3Money3

That's great to hear! Thanks for leaving your feedback.

Most helpful I have encountered

published

I found the staff at money 3 extremely helpful and although they could not lend us us the amount we required they did their best and helped us as much as our budget would allow. I am grateful and will recommend money 3 to all who ask.

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateSeptember 2022
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Tania Walmsley

Tania WalmsleySouth East Queensland, QLD

  • 2 reviews

Wasnt happy

published

Love money 3 for helping me with car loan but when i went for a personal loan was approved by one officer who became ill so another took over and declined the personal loan so was pretty upset about it.

Customer Service
Loan TypeLine of Credit
1 comment
Money3
Money3Money3

I'm really sorry to hear of your inconvenience Tania. Please feel free to send over your full name and date of birth to [email protected] so we can investigate your account.


Kate

KateVictoria

  • 7 reviews
  • 5 likes

Disgusting service

published

With a minimum income of $2500/week they told me my income was too inconsistent??? Simply because my income varies each week.
I had $18000 of fraudulent transactions on my bank statements and despite a letter from the bank confirming This, they STILL declined me insinuating I was a liar, stating these were mine (gambling transactions). I’m offended and disgusted! The bank confirmed the transactions were fraud and unauthorised.
I’m an honest person with a shortfall
In cash. I have a very good income but they prefer to loan to unemployed druggies to fuel their addictions instead

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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1 comment
Money3
Money3Money3

I'm really sorry to hear of your inconvenience Kate and we hope that another lender has been able to help you :)


Nick H.

Nick H.Greater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Money3 Money

published

Although not getting the amount I needed, and stuffing up every document I sent back, money3 were patient and explained where I went wrong every time. Once all that was sorted it was all good to be transferred into my account. Thanks money3 you the bomb diggity!!!

Transparency
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Application Process
Timeliness
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James Davidson

James DavidsonSouth East Queensland, QLD

Absolute waste of time

published

Applied for $6000 loan. Asked to add $12000 car as security. Good credit rating, full time job, lived in same house for 10 years. $8000 in savings. Came back with an offer of $3000.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMay 2018
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This is perfect...no hassle

published

Friendly staff..one call resolution...no unnecessary questions or paperwork requested process has been transparent and clear no hidden costs or word games...option to pick up cash...simply convenient...i would definately refer friends and family..

Transparency
Customer Service
Loan TypeFixed Rate

Awesome service

published

Really happy with service and it was very affordable and they said 24 hours for the cash but was in there same day i was approved in couple hours so happy

Transparency
Customer Service
Application Process
Timeliness
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Amy

Amy

  • 2 reviews

Helps you out in a big way

published

The ladies in the office are amazing, very friendly, helpful and understanding. I have just taken out my 4th loan with ease. I received my outcome within an hour and was able to pick up the money from my local office. I honestly don't know how I would manage to get emergency items fixed without them. Thanks heaps money 3 :)

Customer Service
Application Process
Timeliness
Loan Start DateApril 2022
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You girls are awesome at money 3 Goodna

published

Very helpful and lovely phone manner did their best for my situation gave me 2 loans and very affordable to pay off each week money goes into my account within minutes

Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateApril 2022
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Tobywest

TobywestGreater Melbourne (Metropolitan), VIC

I have never had a problem with getting a loan and i workers have always helped me and thay are very helpful

published

I have never had a problem with getting a loan and i workers have always helped me and thay are very helpful and It was really gd and no extra cost no play around and i am really happy and would love 2 deal with money 3 more

The reviewer stated that an incentive was offered for this review


J.jb

J.jb

  • 3 reviews
  • 1 like

Perfect to cover cash shortfall. Highly recommended.

published

Easy fast and no stuff around like many other loan places. I've been using them for years whenever I fall short. Never had any issues withvthos company ever. Fantastic service from Ballarat Money3

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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Kirra

KirraSydney, NSW

It was great

published

Always fast and great friendly workers I have always been happy with the service I have been going for a long time now and always come back because of the service

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMarch 2022
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Questions & Answers

Tiarra scrivener

Tiarra scrivenerasked

I was approved for 100 the said it depends on my bank does anyone know if I get my funds today I’m with hertagie bank

2 answers
Zachary L.
Zachary L.

Hello when did you receive your funds

Money3
Money3Money3

Hi Tiarra, your loan is with Money3 Branches. Money3 Corporation is no longer affiliated with Money3 Branches. I would suggest you head to www.money3branches.com.au and give them a call with your question :)


Get an answer from our members and Money3 representatives

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