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Reviews

3.8

205 reviews
5
(103)
4
(39)
3
(17)
2
(13)
1
(33)
  • Product Quality
    3.8 (154)
  • Return Claim MadeYes (15) · No (180)
  • Shipping
    4.5 (83)
  • Warranty Claim MadeYes · No (205)
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Great watch, my son loves it!

published

Good watch, my son loves it, i love the tracking system and the battery lasts 2 days. I ordered an extra band and it is good quality. Good value for money

Anic

AnicNortheast, VIC

Game changer

published

We chose moochies for its price and the fact that, unlike a lot of the competitors products, it's waterproof! The GPS location is occasionally slightly out but that's a tower issue.
Our daughter (8) finds it very easy to use and loves that she can take photo's of her day and update us on her adventures.

Althea

AltheaSouth East Queensland, QLD

Took a few tries to get it to work but now in love with my son's moochie watch! Highly recommend it!

published

great looking watch and easy to connect, very clear sound on both calls and voice messages. App is user friendly. Watch battery lasts for a day only, watch face is clear

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Moochies watch.

published

My 8yr old daughter got this for Christmas and she loves it. Really easy to use and she loves that she can call, text and take photos. Highly recommend this smart watch for kids.



Safe and convenient

published

Helpful way to be able to get in touch if needed and to know where my child is when she is travelling to and from school. Safer than her having a mobile phone.

Great watch phone for kids

published

Setup was easy, cheap plan & coverage seems good so far. Only issue is that it seems to lose charge quite quickly. My 10 year old daughter loves it. Calls me on FaceTime with it but that seems to lag quite a bit. Overall happy though.

Bought for my 10yo daughter. It is great! She loves it. And we feel secure now as she can contact us anytime.

published

Battery life is shorten quick if she use for voice mail or if she makes more than 10 calls. And GPS service needs to be more work to be accurate.

Erin

ErinGreater Melbourne (Outer), VIC

Great for the kids

published

Great first phone for kids. Easy to use and set up. Would definitely recommend. More emojis and the ability to send photos to the watch would be an advantage but works amazingly.

Kelly H

Kelly HSydney Surrounds, NSW

  • 3 reviews

Disappointed

published

Definitely not waterproof as advertised. My son only had it for 4 days, wore it in the shower once and now it's dead. The staff at Harvey Norman where we purchased it from tried to blame us for the rusted SIM card! I have now wasted $199 on the watch plus purchasing a SIM plan I can't use. Not to mention my 7 year old son is now without a Xmas present.

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Dan K.

Dan K.Greater Melbourne (Metropolitan), VIC

Great way to keep in touch without giving your kids access to the whole internet

published

I purchased this watch for my 8 year old daughter. It was easy to set up and use (for both her and I). She uses it every day. I get piece of mind with the tracking features and because she has it on her wrist she will usually answer my calls straight away - which is also a plus over a phone. There is a slight delay sometimes on the video calls, but it is managable.

Bernie48

Bernie48Darwin, NT

Great device feel more at ease when my daughter is out and about.

published

It’s a great product, well worth the investment Iff like me you are paranoid about the safety of your children. Would recommend this any time. You get what you paid for no unexpected charges.

Jakey

JakeyGreater Melbourne (Outer), VIC

  • 2 reviews

no support phone number

published

why don't they have a phone number for support ?
not happy. why do i need to wright 30 words, its very
simple get a phone number and answer it, it reduces
frustration by 99.9%.

Perfect for girls!

published

We are pleased with the product. It does exactly what it promises and gives us piece of mind when we are in large crowds or out and about. We look forward to an upgrade.

Ok But Battery life is real bad

published

I bought this for my 5year old little is way to use and he loves it I’m just very disappointed in the battery life.
I have it on charge all night and we are lucky to get 6 hrs be fore it goes flat

Jodz

JodzGreater Melbourne (Outer), VIC

Easy to set up!

published

My daughter absolutely loves her new watch! Easy to set up and easy to use! Very satisfied with pricing, range of products amazing.recommend for any parent to buy for their children

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GPS is totally off. Many other issues.

published

Our son LOVED his Moochies watch, he is totally obsessed with. So much so, that he calls us on it from another room in the house just because he can

Sharon C.

Sharon C.Gippsland, VIC

  • Verified customer

Well thought out product for children

published

Pricing is great for what this smart watch offers our children. My 10 year old daughter can now increase her independence and as a parent I will have more security around this.

Jac Raudino

Jac RaudinoWestern District, VIC

My daughter is happy with it.

published

Overall, I am happy with this device. Although i get daily alerts that my child is well outside of the safe zones set, when in actual fact she is sitting right beside me in our home. She is happy with how easy it is too use though.

Kell

KellFairfield nsw

  • 3 reviews

Perfect

published

Amazing turnaround time for delivery easy to set up. My son loves it. Customer service was fantastic from the time I ordered this advising that I would have it in time for Xmas.

My son absolutely loves his new watch

published

I’m pretty incompetent when it comes to tech. Reasonably easy to set up. Great product so far 1 week in. Creates peace in mind for me and my son as We are able to contact each other anytime. I’m happy with everything..

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Questions & Answers

Kylie

Kylieasked

I got a watch for my son for Easter setting it all up was easy but just the gps isn’t working as we live in Glenorchy elanore place but it’s says he is on another street like on the other side if Glenorchy after hours trying to fix it I can’t any idea where it’s doing that

No answers
LINDA H.

LINDA H.asked

My grandson can receive both text and vocal messages but can’t listen to the vocal messages. I receive his texts and vocal messages and can hear him. It was working yesterday. How can we fix it?

No answers
Benjamin

Benjaminasked

Watch was working fine for 3 weeks and as of tonight it is saying detecting sim card and then says insert sim card. Not sure what is happening but this is the second moochie watch as the first was replaced as it was faulty. Please help! Should of paid the extra $100 and got the spacetalk

1 answer
Moochies
MoochiesMoochies

Hi Benjamin, we are very sorry to hear of these issues! Please kindly email us at [email protected] as our Customer Care team will be able to further investigate these problems for you and we would love to further assist you with these issues. We look forward to hearing from you, Benjamin. Many thanks! - Moochies Team

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