The black enamel was scratched within weeks, impossible to remove calc buildup from the top, as liquid can’t pool up there, it just leaks thru, I paid $150 at Harvey Norman, my last kettle lasted 20yrs compared to this that just died after 3yrs.
“After 24hrs rest the kettle is now working once again, will update what happens from here. “

It looks great but thats about where it stops . Its noisy compared to most kettles of similar comparison. The pouring spout is terrible it pools in the lid as you pour and you seem to need both hands to pour a drink. I would never get one of these again there's better options out there, it has been relegated to the shed.

Loved the kettle and look of kettle while it worked however after only 3 months of use (we only just moved in) the water gauge popped about and spilt boiling water everywhere. Have tried calling there customer service line 3 times and am told I will be redirected to be hung up on. Will now be going back to Retravision with my kettle to see if they can help me out. This is extremely worrying and someone could be seriously burnt by this major fault in this kettle.

Have finally got through to the customer service and will be returning the kettle today. I do wish for people to know of this fault to be aware before they purchase the kettle