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Reviews

3.4

68 reviews
5
(40)
4
(1)
3
(1)
2
(1)
1
(25)
  • Product Quality
    4.7 (31)
  • Return Claim MadeYes (0) · No (34)
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Sam s

Sam sPalmwoods qld

Terrible company

published

Showed up late. Rude employee. Damaged car .quoted parts are not broken. Does not provide change. Did not even take down vin number. Left car in middle of street. Left in a hurry without doing job because of personal appointment. Still waiting for invoice so can not verify review

Do NOT!! Use there service

published

Bad employees

published
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  • Verified customer

I will never use or recommend this company ever again!

published

Don’t bother with these amateurs. Was given one item to repair to get a RWC which was listed on the RWC report. I had this item repaired but upon the 2nd inspection I was told it needed further items repaired when the unfriendly (useless) mechanic turned up. Completely wasted my time and money. I wouldn’t let these fools within 100 m of my car. Got the whole thing fixed for heaps less by a local business and very happy with the service. Give these guys a miss.



russ

russ

  • 2 reviews
  • 1 like

Punctual polite efficient

published

I recently brought my bike over from SA and needed a certificate to register here.
I booked a mobile visit with this company from the Southport branch.
I had to work on the day of the test so I left my bike key and money out for them.
They did not disappoint in anyway.
They came, did the inspection,returned the key and emailed me the certificate and receipt within the hour.
They even left me the $2 change from the $90

Neil C

Neil CCaboolture

  • 3 reviews
  • 8 likes

Customer Service is up there with the worst I've experienced

published
PeterH

PeterHBrisbane

  • 2 reviews

Couldn't me more happier

published

I have used Mr Roadworthy once, then twice and now I am up to number 4 for RWC. Danny has been great and to be contacted on a Sunday night to arrange a booking at the time and date I need spells great service to me. He even arranged for a gut to come round at 5 to put a compliance plate for 4 seats on a motorhome we got from WA and he waited until the guy did his job to give the roadworthy, so it was all done in one go. Great service all round in BNE (auchenflower). Thanks Danny & Julie !

Service, price, efficientcy everything is fantastic

published

I had a roadworthy conpletelted on my car.
Andrew was very thorough, with an excellent customer service quality and very affordable

Frustrated

published
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Dasha

DashaBrisbane

  • Verified customer

Bad experience and waste of money

published
Olga

OlgaBrisbane

  • Verified customer

They overlooked a very simple issue that cost me $230 to fix and double-check

published

I engaged them for pre-purchase inspection of Suzuki 2011 on Sun-Shine coast. The tech Tanawah identified computer issue that didn't exist (cost me 80$ to double check) and overlooked seriously tarnished reflectors surfaces. Not sure how the seller got the road-worthy but I had to pay another $150 to fix the reflectors when I decided to sell the car just 6 months later. I saw that reflectors were not that transparent from the start but didn't know that it was an issue (that was the reason to get a tech to check). I would not recommend them!

Annoyed

AnnoyedBrisbane

Waste of Time and Money

published

I booked a Pre Purchase inspection on a car and they told me there were no issues whatsoever yet failed to inform me that the clutch was stuffed and of the rust in the boot. Service states a full work over mechanically covering these things. Either didn't care or has no idea what to look for. Would not suggest using

Excellent

published

Great idea, Had a guy named Steve do my van great helpfully service
All online very easy I just booked online and got a reply easy as, the lady would have rang me back I’d say within 15 minutes great service

Rudest customer service - wish I had read these reviews first.

published

They did not turn up.
Very rude lady on the phone.
Claimed I had no booking and had never contacted them - despite me having the mobile number and name of the lady who rang me a few minutes after I made the online inquiry.

Sab

SabBrisbane

No idea on current inspection rules

published
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Kev

KevCamira

Fantastic Service

published

We have just had Ray from Mr. Roadworthy Southport come to our house to provide safety and gas certificates for our caravan. I was surprised that the office booked the job in a lot quicker then I anticipated. Ray was on time and carried out the inspections in a efficient and professional manner. He was extremely helpful and provided additional information on the certificates and Qld Transport regulations. It was a great experience and I would have no hesitation recommending Mr. Roadworthy to my family and friends. Job No. 2821

Matt made our day with his service

published

We had a long stressful few days in Brisbane, and Matt checked over our car and told us what we needed done (lots of detail and suggestions which was great). He went the extra mile to help, and sort out how we would go about getting some repairs done and fit it into our schedule of getting up to Sunshine Coast and staying there.
We can't thank him enough for being the one positive thing in a bad few days for us. He was a straight forward and helpful guy. We don't usually do reviews but felt compelled too, as he was really considerate and helpful. :)

Great service the mechanic was on time and efficient. He was clean tidy and very professional. Inspe

published

The mechanic was honest and friendly. He also gave me some advice and left mr smiling. Great work Ray thanks

Brad

Brad

  • 4 reviews

Completely worthless

published

Excellent service!!

published

The process was as simple as texting someone your details and they replied very quickly and setup a time to complete the roadworthy! Matt completed my roadworthy this morning and he was extremely helpful! Definitely recommend this service :)

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