- Sign in
- Write a review
Nourished Life (page 2 of 10)
Reviewer Photos & Videos
- 2 reviews
- 1 like
Love NL
Great products and amazing customer service. Love that they keep a wide range of good quality products and brands. There is always special offers going on so I can stock my favorite items.
Excellent customer service
My gift pack came damaged, Nicole from customer service offered me a replacement and resolved the issue within 5 min
So far, all the products I’ve bought has been good! Really enjoy shopping at Nourished life.
Hi Stella, Firstly we apologise again that your gift pack came damaged. We are always trying to improve our services to make sure things like this don't occur. I am so glad Nicole could get that one s...
Read moreorted for you and that you are enjoying your products!
- 5 reviews
- 5 likes
Awful customer service
I ordered a deodorant and received the wrong ones ( A six pack )
No big deal mistakes happen.
I then call straight after getting the delivery to tell them of their mistake.
I’m asked to complete a form online and send images. I did this the same day.
It’s really simple :
I ordered the white label with green writing on the lid ( it’s the sensitive deodorant )
Did not get this.
...
Hi AJM, I am so sorry that this happened and your experience with us was not great. I have made sure our customer service team is aware of this as we are always looking at ways we can improve so we ca...
Read moren make sure our customers have a positive experience. I apologise again and hope that if you do decide to shop with us again in the future it is a great experience.
No chance of shopping with Nourished Life again. It got worse after my review after wasting a lot of time I managed to get you to pay for the return postage due to your error, taking time of work to g...
Read moreet it to the post office as well. The last customer service officer changed the story acknowledging the lid was purple not white BUT then tried to tell me she contacted No Pong and the product I wanted doesn’t exist ???? The product does its still on your website for sale and I ordered it from another shop and received the correct one . Have you heard of the term gaslighting ? First I’m crazy and can’t tell purple from white THEN the product I’m seeing on your site does not exist you have checked with the manufacturer they don't make it. The whole thing is comical.Excellent Customer Service
Recently I ordered several products. Inexplicably, a large box arrived with only 2 of the 7 or 8 products I had ordered, I waited a week or so for delivery of the rest of the order and then emailed the HELP desk. Since then, they have kept me in touch with how my enquiry is progressing and have arranged for the goods to be re-delivered. Kind and courteous service.
Hi Shannon, we are sorry to hear you had some issues with your order in the first place but are so glad our team could help get those back out to you. Thank you for leaving a review and have a lovely day.
Find out how Nourished Life compares to other Beauty Product Retailers
Know better, choose better.
Excellent Service
Outstanding customer service; very understanding and responsive; followed up query promptly. Good were re-delivered when this was not the responsibility of the seller-so very much appreciated.
Hi Ray, we really appreciate your feedback and are glad you had a positive experience. Have a lovely afternoon.
This is my Fav website. I buy so many things for myself and my family.
The customer support was super helpful and she suggested a shampoo bar for my scalp issue. I have been buying cosmetics from this website for almost a year now and I am in love with this website
Hi Bella, glad our Customer Support Superstars could help you with some product recommendations. We love these stories! Thanks again for taking the time to share.
Excellent
Very easy and good stuffs i can find for my little one and myself. Love it
It’s easy for me to find organic natural creams and ingredients
Hi Poppy, thank you for your review. We are glad you found our website easy to navigate. Have a lovely afternoon.
The reviewer stated that an incentive was offered for this review
- 2 reviews
- 1 like
Great Organic Products
I’m very grateful, I received great service & support after being a little apprehensive of online shopping, they were very helpful with any concerns I had with my order.
I will be returning, so many wonderful products in one place & they have made it easy for me to transition to organic products without getting overwhelmed by ingredients. They have gained my trust 100%. Parcel was delivered very quickly (in covid times) & packed well. Extremely happy
Hi Deb, It's great to hear you love our wide selection of products and have had a great experience. We look forward to helping you shop again in the future!
By far the best website for all your non toxic needs ever! I am not only a customer but also massive fan! 5/5
Absolutely incredible customer service, wonderful range of products! I can’t recommend it enough! The best products, I love, love, love!
Hi Laura, glad to hear you had an amazing experience. Thank you for leaving us a review :)
Find out how Nourished Life compares to other Beauty Product Retailers
Know better, choose better.
Great Natural Products
Natures Botanical Rosemary and Cedarwood lotion is amazing to keep the flies and mossies away
for us and our fur babies
really like the sample moisturiser
Hi Michelle, thank you for leaving your feedback! We are so pleased to hear this :)
Good problem resolution
On a recent order, one of the items I ordered I accidentally selected the wrong item. I was unable to exchange for the correct item during the packing process, but was happy with the alternative solution. I was ordered free express shipping on another order with the item I wanted to purchase, and a refund of the item I did not want from the previous order.
Hi Bianca, we are pleased to hear this! Have a lovely day :)
Always really impressed with everything Nourished Life do…
Always really impressed with everything Nourished Life do. Their customer service is second to none!! My online orders always arrive FAST and with treats.
Hi there, we are so pleased to hear this! We appreciate the time you have taken to leave this review. Have a lovely day :)
Find out how Nourished Life compares to other Beauty Product Retailers
Know better, choose better.
Great service
Easy website to navigate. Beautiful products of high quality. Unfortunately my package was lost and NL were happy to replace my order. The staff were very friendly. Always happy to buy from this company
Hi Dianne, thank you for the lovely feedback. We are so happy to hear this!
Amazing online shop
I love the products on this site and find it is very user friendly. I've made two orders so far. Both have come very quickly. One item (which was a free promotion) was missing from my most recent order, however once I got into contact with NL they organised to post it out to me right away with no issues. They're only human, we all make mistakes but it's is how they handle the issue, for me personally, leaves the final impression. I'll definitely be a returning customer!
HI Ana, thank you for your lovely review. We are so happy to hear of your experience with our Customer Care Team. Have a lovely day.
Great products and I keep ordering with you guys
Its very easy to find what i need .
Good product and quality, and i will buy a gain
Thank you
Hi Basma, thanks for the lovely feedback! We are so pleased to hear this :)
The reviewer stated that an incentive was offered for this review
Love everything about them
Love how all products they stock are natural. Lots of sales and easy for NL vouchers to be earned. So easy to just want to buy everything. Fantastic customer service too.
We are so happy to hear this! Thank you for your lovely review :)
Outstanding customer service!!
I have been shopping with these guys for a few years now. After receiving a (slightly) faulty product recently, Nourished Life were only too happy to offer either a refund or credit voucher. I was thoroughly impressed at the speed with which the complaint was dealt, and the ultimate outcome.
Hi there, we are so pleased to hear this! We appreciate the time you have taken to leave this review. If you need any further help, please let us know. Have a lovely day.
- 2 reviews
Great customer Service
I ordered the same products twice as I thought my PayPal payment had not gone through. Informed NL and they cancelled one payment and refunded me.
Very happy with the prompt response and refund.
Hi Karen, we are so pleased to hear of your experience. If you need any further help, please don't hesitate to get in touch with our Customer Care Team. Have a great day!
- 2 reviews
Excellent Service and communication.
The product was replaced quickly because it came delivered broken. They were excellent to communicate with me on replacing the item. Thank you !
Hi Swag, thank you for leaving your review! We are so pleased to hear of your experience with our Customer Care Team. Have a great day :)
Prompt Customer Service
I was really impressed by how quickly they responded to my query and was satisfied with the response. My products were on promotion and price was really competitive. Happy customer!
Hi Mandy, we appreciate the time you have taken to leave your review. We are so happy to hear this :)
- 6 reviews
I’ve not had a negative experience yet.
Im a repeat and ongoing customer, very happy with the great product range and outstanding customer service regarding the one issue I’ve had, which was actually due to a supplier.
Hi Lizzy, thanks for leaving such great feedback! We are so pleased to hear this :)
Awesome customer service when a product fails to perform
I purchased Attitude pajama top but it fell to bits after the first wash before I could wear it. Nellie from Nourished Life took care of the issue promptly and dispatched a replacement. Awesome customer service.
Hi Eugenie, thanks for the lovely feedback! We are so pleased to hear of your experience with our Customer Care Team. If you need any further help, please don't hesitate to get back in touch. Have a great day.
- 3 reviews
Fantastic service
Fantastic service and a great range of products, i love the little rose quartz gift, a lovely surprise, highly recommend
Hi there, thanks for the lovely feedback! We are so happy to hear this :)
Love shipping here
Great selection of products available on here, from floss and natural mouthwash to non toxic cleaning products, haircare, skincare and makeup, it's almost a one stop shop if you're mindful on what you put in and on your body, your children and home. They often offer good sales, promo codes and free gifts, makes shopping there so much more fun and affordable. You can read product reviews before buying too and some items have samples to try before you buy. Enjoy shopping here and recommend to friends and family... I have had an item leak and they replaced it so no issues for me... Great customer service
Hi Kita, we appreciate the time you have taken to leave a positive review. We are so pleased to hear of your experience. Have a lovely day.
Always coming back for more!
I’ve been shopping here for over a year and have never had a bad experience. I forgot to add a promo code so customer service added it with no fuss. Love the products, I’ve never been disappointed!
Hi Mval, thank you for the lovely feedback! We are so happy to hear of your experience. Have a lovely day.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Hi Zey, we really appreciate you taking the time to leave us a review and are so glad you love our products. We have plenty more sales coming up so stay tuned :)