i am quite happy with their online support, it just takes seconds before someone helps you with your problem, thanks

Very easy to set up policy. Value for money and the people are great. Thanks to the team at NRMA

Fast response, friendly and patient, thanks for Dylan's help on my inquiry. Provided professional advise even I did not obtain the policy

Having to go through a rep to set up online access to your business account is a bit tedious. More self service options should be available. At least the reps were friendly, quick, and competent.

I actually thought I had to buy another insurance policy for my new business, but because my businesses operate under the same entity and are similar in nature (just different types of products), I didn't have to, with just a quick change in the description, the new business was able to be included in my present policy! Happy Chappy right here!

I needed access to my policy details and Peter was very quick at changing my settings so i could get the result required. Everything was taken care of via webchat very promptly. Very happy with Peters service today

I needed to ask a question, make an immediate change to policy and obtain an updated Certificate of Currency. This was all taken care of by Peter via Chat and then phone call.

yes I would like to think my policy is good value only issue I have is I need some repair work on my work vehicle and it seems to be ongoing for so long to get something done.

Needed Currency Certificate and provided very quickly, updated my profile for ease of convenience.
Very happy with Peter's service today.

Dylan was able to quickly answer all questions I had and was quite happy to be contacted post initial consultation to answer and clarify any further questions.

Easy to set up and good value, online services make things easy, useful being able to download policy documents fomr the web site

I contacted the customer service team through their online chat and Peter has been awesome and very helpful. I can't think in a better service. Thanks Peter!!!

policy is good value, i would like to thank to Peter who managed my policy been proceeded. Very helpful and professional.

Nada was great help, she helped me through all the questions and pointed me in the right direction.
New Policy taken out...

Thanks

I'm currently trying to ensure my rural property where my house is not yet complete so the insurance is confusing. I went on web chat and told Peter the details and he was able to advise on a solution and quote. Fabulous service.

I cannot fault the web chat team. Their help was very prompt and efficient. I am very pleased with the great service.

Dylan was able to assist me with queries over the chat option. It was a very efficient and speedy procedure and I was very pleased with the outcome.

We've been with NRMA for a few years now, They have always been helpful, reliable and affordable. Its great to know that you have options your business cover is in safe hands! The staff are always super helpful and friendly and will answer your questions without judgement and make changes as required immediately. I highly reccomend!

Multiple ways to access and update my policy. Web Chat was easy and helpful. They also identified a way for me to save money on the monthly policy fees. NRMA is the first place I go to for all our insurance needs.

Had a couple of questions about a policy and quote, and was able to get able to provide meaningful information quickly