OnlineAuto.com.au was previously trading as Georgie.com.au
OnlineAuto.com.au
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THE ABSOLUTE BEST OF THE BEST, THANK YOU SO MUCH I SAVED $2,300
The Absolute best, I saved $2300 ordering my new car from Auto Expert, John and his team with a special thank you to Dom, made my transaction easy, simple and with no fuss, not to mention without any car dealership crap... Love the work they do! Well done to all the team at Auto Expert, This is how my Family and I will be purchasing our future new cars. Absolute 5 Star rating.
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GLYNN BATEMAN is the BEST!!!!
How to word my experience.... Amazingly seamless! I just love it when a service and sales business runs exactly that way. Service first, always. Then sales.
After our first chat, Glynn had a car for me within a day! He explained what the next steps would be and what the contract would contain. He didn't hassle me when I took a week to decide. He knew how big a decision this was for me.
After the contract was sent to me, I emailed Glynn to make some changes as well as ask a few questions. This was all sorted within 24 hours.
I heard from the ...
- Product Quality
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So easy!
After a few phone calls with Craig I now have a car on order. Friendly & honest service, I was provided with options for cars with differing timeframes and prices and was able to select my choice with ease and the rest was sorted out for me.
Looking forward to a big Christmas present this year!
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- Return Claim MadeNo
Pleasure to deal with
Pleasure to deal with would recommend to anyone thanks for the assistance
- Product Quality
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Thank you for the review Ash!
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Disappointing... zero after-sale support...
It was a great experience and responsive interactions up until I signed a form that locked me to a sale through OnlineAuto, then after that zero after-sale support. Over a week days after signing OnlineAuto's agreement, I still hadn't heard from the dealer that is supposed to order the car. I contacted OnlineAuto multiple times (5 separate emails) through the sales agent and the sales support emails, and zero response. Very disappointed at the lack of basic customer service. If I had known, I would have just gone and negotiated with a dealer di...
Read morerectly - the marginal saving is not worth the uncertainty of not having a car on order and being legally bound to purchase through OnlineAuto. UPDATE: The dealer eventually called me after 10 days, not the 24-48hrs that OnlineAuto had advised. OnlineAuto only called me back 2 weeks after my initial emails and only after I had posted this review. After-sales communication definitely needs improvement.
- Product Quality
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Hi Pascal, we're so sorry to hear to of your experience. We understand that the dealer has made contact with you now.
If we can be of any further assistance, please do not hesitate to reach out info at [email protected].
Don't buy new any other way!
Skip the dealer - these guys will source you a brand new car and do the tricky negotiation on your behalf. On top of that, it'll be delivered to your door. Cannot wait for my i30 Sedan N-Line, which I secured for over $1K less - impressive considering the demand. Will update this review when I receive the car.
- Incentivised Review No
Thank you Ryan - we appreciate the great review!
- 5 reviews
- 2 likes
So Easy. Saved heaps on my new Ute.
I have held off writing a review until my car was actually delivered. It just seemed to easy to be true. But it wasn’t. I have my new triton in the shed and am very happy. Saved a heap on other prices I had been quoted. This is a service that makes buying a car very straight forward.
No issues, no drama with the purchase at all. Car delivered as promised.
Highly recommend this as the way to buy a new car.
- Product Quality
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Amazing Dean! Thank you.
Transparent, efficient service
Daniel helped me out finding the exact model I was after at a fair price, within my required time frame. Would definitely recommend.
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Amazing! Thanks Evan.
Excellent Service and Great Savings !
Many thanks to Craig Nicholson who helped me save $4100 on my new Hyundai Santa fe. Great Service and very professional. Really happy with the outcome
- Product Quality
- Incentivised Review No
Thank you for a great review!
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- Verified
Professional Service and savings.
Big shout out to Daniel at Online Auto. THANKS for the help and consideration as i considered another vehicle after making the initial inquiry.
I reverted to the original vehicle after some weeks and Daniel was on top it and refreshed the quote without bother. Saved me some real money compared to the quotes i had received, and was much less hassle/pressure than at a dealership.
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Thank you Andrew!
Valued Service
Craig was friendly and professional and got me a great deal. He also got a couple of trade in valuations in good time which gives a yard stick on expected change over pricing. In times of low stock and waiting times this service gives more confidence in purchase and avoid novice traps in dealerships. Great Job!
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Thank you for an amazing review David!
Excellent and friendly staff
Only took a day to find me a triton gls, no hassle or fuss these guys get the job done
Thanks for the great review Tom!
The reviewer stated that an incentive was offered for this review
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Quick and easy results
Big thank you to Daniel at onlineauto.com.au
I contacted the business on line and almost immediately was telephoned by Daniel who was courteous and helpful in my search for a new vehicle. within 24 hours he'd come up with a deal significantly better than I'd been able to source myself.
It is still some time until I take possession of the vehicle But I feel confident Daniel will be in the background to assist all the way.
Don't hesitate to contact these guys. They know what they are doing!
- Product Quality
- Incentivised Review No
- Return Claim MadeNo
Thanks Greg! So happy to hear that Daniel could find the car you were looking for.
Very pleased!
Within less than 24 hours of submitting our initial request to OnlineAuto we were contacted by Glynn who was very friendly, polite and efficient. Glynn contacted us again early the next day to inform us of a dealership who could supply us with the new vehicle we wanted but significanly cheaper than what we were quoted elsewhere. I have had to contact Glynn by phone with other enquires over the last couple days, again he has been courteous and nothing is too much trouble for him. Although delivery of our vehicle is still some time off we have been confidently informed we will be kept up to date with developments along the way. Thank you for your promptness in finding the vehicle we are seeking but at a much reduced price.
- Incentivised Review No
- Return Claim MadeNo
That's a great review thanks Brendan! Fantastic to hear that Glynn was able to help out.
A simple process
We are happy with the whole process and the assistance we received from Craig.
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- Return Claim MadeNo
Thank you Eleanor!
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Contact info for OnlineAuto.com.au
Mon | 9:00 am - 5:00 pm |
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Tue | 9:00 am - 5:00 pm |
Wed | 9:00 am - 5:00 pm |
Thu | 9:00 am - 5:00 pm |
Fri | 9:00 am - 5:00 pm |
Sat | Closed |
Sun | Closed |
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Thank you for a great review Ebannie!