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Reviews

4.6

326 reviews
5
(278)
4
(14)
3
(2)
2
(5)
1
(27)
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Taringa move

Taringa moveSouth East Queensland, QLD

Stress free pack OOS

published

OSS packers great professional service was amazed by their efficiency and care give to my belongings. Had never seen such great packing skills when it came to furniture everything totally wrapped and extra care given to avoid damage in transit from Brisbane to Christchurch.



To date the whole experience has been spot on from quote to paperwork and packing. Can’t fault any part of the process

Anton

AntonSouth East Queensland, QLD

The way it should be done - a great example

published

No worries move

published

Moving overseas from Melbourne was made easy by very good organisation and very friendly staff, including first contact phone conversation. A very good service. Crews on both sides were professional, friendly and very helpful.

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Janine B

Janine BGreater Melbourne (Outer), VIC

Made what seemed almost impossible, comparatively easy!

published
Serenna

SerennaGreater Melbourne (Outer), VIC

  • 2 reviews

DO NOT USE THIS COMPANY

published

I had 12 plastic containers to go from Australia to Canada, only 7 containers were delivered, THEY LOST 5 CRATES and have given up looking for them. That is almost half of my delivery just left somewhere in the world. I should at least be getting a refund seeing as what they delivered was far less than I had paid for! I am REALLY disappointed as it was family momentos that are never going to come back to my family. My warning is : It doesn't matter how cheap their quote is, OSS do not deliver with service and reliability.

3 comments
OSS World Wide Movers
Chris F.OSS World Wide Movers
Serenna
Serenna

792409

OSS World Wide Movers
Chris F.OSS World Wide Movers

Disappointing

published

I had 20 boxes of personal belonging that need to be shipped to Spain, After 3 months the shipping partners they teamed up with told me my belonging arrived in the Spanish ports. I would take another 3 months of me waiting and complaining for me to receive my boxes. When I did they lost 2 of the boxes. They found 1 box a month later and then I had to pay the Spanish authorities importing taxes and I had to go and pick up the box as well. After complaining to OSS that I couldn't because I was assisting my (late) husband with cancer treatment they organised DHL to send me the box after I paid it and they reimburse me the cost . The other box was never found and they pretty much abandoned looking for it.

Lisa S

Lisa S

  • 3 reviews
  • 1 like

shipment took 5 months only to find damaged TV.

published
1 comment
OSS World Wide Movers
Chris F.OSS World Wide Movers

Stress Free Move

published

Excellent service

published

Moved from a 4 bed house in Cleveland, Queensland to Europe (Netherlands). Everything was very well organized. Two pleasant guys came to pack everything; they did a great job. All my belongings were well protected and treated with respect. On the other end everything came out of the container intact. This is the 4th time I have moved from Australia to Europe or the other way, and this was the first time there were no issues with breakage, lost items or trouble with customs. No problems at all, and all that for a competitive price. Totally happy.

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K.K-A

K.K-AVictoria

Fantastic Service!

published

This was a five bedroom house move with two living areas over a very long distance - Melbourne, Australia to Accra, Ghana. Everything worked according to plan and communication was great both from Australia and Ghana.

Liz

Liz

  • 2 reviews

Very professional

published

International move between the Gold Coast and Scotland was handled very professionally by all members of the team. Would have no hesitation in recommending or using this company’s services again.

10/10 from Start too Finish

published

Moved 2 different Consignments with OSS from Sydney too New Zealand over the last 2 Years, in a nutshell they were both as perfect as you can get.

Right from the initial contact, the on going communication, the estimates, the on time arrival too pack goods, the WAY your goods are professionally internationally Wrapped bye experienced staff, the careful loading of your goods and the way they leave everything tidy when leaving.

My goods arrived today in Nz not 1 Scratch on ANY of my goods that were wrapped bye the OSS team, everything arrived safely all accounted for, 100% would recommend too anyone who’s wanting a professional, reliable, honest and ongoing informative company Jessica and the team there @ OSS are fantastic.

Great first impression but started to go downhill after goods taken away.

published
4 comments
OSS World Wide Movers
Chris F.OSS World Wide Movers
Phil
Phil
OSS World Wide Movers
Chris F.OSS World Wide Movers

OSS World Wide Movers - Right Choice

published

I moved my stuff from oversea and their teams are so organize . I have most updated information by email and phone call. I did have details updated information when vessel arrived Melbourne until delivery to my door step . Their crew from office to delivery team are just fantastic. Great job and well done, especially the delivery crew, they handle our piano well . Really appreciate for their professional service. Thank you very very much !!

Excellent Service

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OSS has provided me an excellent service with my effects that was shipped from NZ to Brisbane. All the information was correct and the time frame given was accurate.

The team that delivered my effects was very efficient and helpful.

Thank you

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A great alternative to regular air or sea freight

published

A+ Service from beginning to end

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I would have no hesitation in recommending OSS for any international move. From the initial survey if what needed to be uplifted with Craig, to the communication with Amy, the actual uplift with Sam and Fii. The service was impeccable.

Kenny

KennySouth East Queensland, QLD

  • 3 reviews
  • 1 like

Top class professionalism with clear communication

published

OSS was the agent in Brisbane handling our shipment from NZ. From first contact with Kim through to delivery we had clear communication all the way with efficiency and professionalism from everyone. Kim was always prompt in returning emails or phone calls.
Although the shipment was held up with customs for 2 weeks before being examined we were always being informed of its progress. Very happy with the delivery guys they did a top job. All goods were in tact and accounted for, [searched boxes were repacked correctly by customs].
Great job happy to recommend to others.

Shane Fox

Shane FoxHunter Region, NSW

The best moving experience you can have

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We are moving from Newcastle to Singapore, OSS were so professional and helpful right from the first call. Their team who travelled up and packed everything were amazing. Recommend it!!

Teresa G

Teresa GSouth East Queensland, QLD

Excellent communication and service.

published

I had originally planned to move overseas but had a last minute change of plans. OSS were able to accommodate the re-directing of my belongings as requested and were very pleasant to deal with all the way. My goods were delivered on the designated day and at the expected time. There were no breakages or damaged goods and it was such a relief to have everything unpacked by OSS staff.
I would happily recommend this company for your next move.

Page 3 of 17
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Questions & Answers

bykerboy

bykerboyasked

OSS World Wide Movers

when am I going to receive my household goods sent to Brisbane on the 4th of November? Robert Wood

1 answer
OSS World Wide Movers
Chris F.OSS World Wide Movers

Hi Robert,

Your effects are being shipped to the UK via a shared container service and are scheduled to arrive on the 12/02/20. They will be delivered to you shortly after clearing UK Customs.

Regards

OSS World Wide Movers

Veronica

Veronicaasked

OSS World Wide Movers

Hi, Sent an E-Mail a few days ago to [email protected] but have not yet received a reply. I was wondering if you had a partnering logistics company in Argentina that I can contact as I will be moving to Sydney early next year and would like a quote.
Thank you for your help!!

1 answer
OSS World Wide Movers
Chris F.OSS World Wide Movers

Hi Veronica,

Yes we work with a number of companies in Argentina. You could try Lift-Van International, Mercovan Argentina, Transpack, or Universal Cargo. They would all be able to help and would be able to consign your effects to our care.

Regards

OSS World Wide Movers

Chris

Chrisasked

OSS World Wide Movers

Do you provide a service from Adelaide (Barossa) to NZ?

1 answer
OSS World Wide Movers
Chris F.OSS World Wide Movers

Hi Chris,

Moves out of Adelaide would be managed by our Melbourne office they can be contacted on 03 9799 5800.

Regards

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