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Reviews

2.4

20 reviews
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Bill4747

Bill4747ADELAIDE

  • 7 reviews
  • Verified purchase

Glad I didn't read the other reviews before purchasing, as I probably wouldn't have had I done so

published

Just read a recent review regarding this product - Wish I'd read all this before I purchased this one.....



I purchased mine because the LG Twin HD Tuner I already had wasn't compatible with my new LG smart tv.

The only issues I have with it so far is that every time I turn it on, it tells me it has found new channels, when in fact there aren't that many new channels being added to the broadcast network every day or less*, and the problem of when I play it forward 1.3x speed, the volume increases substantially which is a bit annoying.

*Logged with Panasonic support, waiting for contact from them.

Purchased in January 2021 at JB Hi-Fi Retail Stores for A$380.00.



2 comments
Panasonic
Panasonic Australia C.Panasonic

Hi Bill, please contact our customer service team on 132600 for further assistance in turning this off.

Bill4747
Bill4747
Chris

Chris

  • 4 reviews

Wish I'd read all this before I purchased this one.....

published

Just bought this for some 80+y olds stuck in their villa with nothing to do..... after a good experience with my 5-6 yo early version I just walked into Harvey Norman and said 'shut-up and take my money'....
Set it up for them.... gave them a run through, few examples of operation... then it happened :o
went to set a time to record a program 4 hours from now,.... and it blitzed the whole channel, setting the timer for each and every show for the next 24-30 hours.... then it proceeded to tell me that selected times were clashing, rectify the selected times... but it wouldn't let me delete any shows.
We just had to turn it off and wait for the calendar day to pass.... and turn it back on again...
What The Hell Was That All About????



Purchased in April 2021 at Harvey Norman for A$495.00.

1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Chris, sorry to hear that the setup wasn't such an easy process for you. If we can be of assistance in how to use the unit, please contact our customer service team on 132600 for further assistance.

David matson

David matsonMetropolitan Adelaide, SA

I just wanted to play dvds.

published

Call me old fashioned but I watch movies on DVD. So I bought my 2nd Panasonic DVD player and thought it would be nice to have the facility to record as well if needed. Compared to my 11 year old DVD player, this new one loads slower, takes several minutes to turn the TV on, doesn't remember where you were up to (to return later) and now it's not loading some DVDs. Very unsatisfied with the product. It seems like many hifi products, as technology improves, the quality deteriorates.

Purchased in January 2021 at The Good Guys for A$457.00.

1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi David, sorry to hear that this product isn't up to your requirements. We do appreciate you taking the time to provide your feedback.

Blu-Ray & DVD Players

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Sambo 64

Sambo 64Sydney, NSW

  • 2 reviews

DMR-PWT560GN

published

Purchased in May 2021 at JB Hi-Fi Retail Stores for A$598.00.

1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Sambo, sorry to hear your unit had developed a fault. Please contact our customer service team on 132600 for further assistance.

Veritas

VeritasSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Not what the customer, what National say you have to have

published

Purchased in December 2021 at Harvey Norman Retail Stores - Appliances.

Aaron

AaronWide Bay-Burnett, QLD

won't play movies from external USB Hard drive

published

won't play movies from external USB Hard drive as it wants you to register the drive, but to do so it wants to delete everything on drive. copied all data of the External drive, registered drive with unit plugged back into computer to put all data back on drive and now it is not compatible or recognized by computer.... now have to pay money to get external drive fixed bought unit in late October 2022. will be returning for different brand and product

Purchased in October 2021 at Harvey Norman for A$495.00.

3 comments
Panasonic
Panasonic Australia C.Panasonic
Aaron
Aaron

Please explain why this unit won't play movies and music already on an external drive over 2TB and continues to asks that the drive be registered

Panasonic
Panasonic Australia C.Panasonic

Hi Aaron, sorry we need to ask you further questions to assist you, please all us on 132600.

Noladee

NoladeeGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • 1 like

I think it great, however there is a problem

published

Bought this unit to upgrade a 12 year old model that is still working just fine, but it can’t scan in the newer HD channels and can only records one program .this model appears to work very well, except for the fact that when I delete a recorded program it deletes the scheduled program as well .it seems that I have to remember to reschedule a program that is on the programed list ??? Am I doing something wrong when I delete, or when I set up a program link ?

Purchased in June 2021.

2 comments
Panasonic
Panasonic Australia C.Panasonic

Hi Noladee, thanks for taking the time to provide your feedback. Please contact our customer service team for further assistance on 132600.

Noladee
Noladee
Babs

BabsSouth East Queensland, QLD

  • 11 reviews
  • 2 likes

Hmmm ..., not completely satisfied

published

Purchased in February 2021 at Myer Retail Stores for A$449.00.

2 comments
Panasonic
Panasonic Australia C.Panasonic
Babs
Babs

Thank you for your reply. After I purchased the Blu-Ray recorder I did ring Panasonic but what the lady told me to do didn't work. I am however, happy to contact again to see if we can overcome the problem. Regards Liz

Won't find simple Free to Air channels

published

My unit can't find any of the channel 7 channels (Prime in my rural area) when tuning the channels and loses SBS and all it's companion channels regularly - even though the signal strength through the TV and the 2 other TVs in my house is at 100%. I have had no luck with the Panasonic support line as the operator claimed that Channel 7 is not a free channel and as such, the blu ray player can't pick up the signal? Still looking for a solution but if one isn't found soon I'll have to make the 4 hour round trip back to the shop to exchange it for something that will work as intended :(

Purchased in May 2021 at Harvey Norman for A$509.95.

1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi disappointed. Sorry to hear about your experience with your new recorder. I can see our customer service team is still emailing you to work out a solution for you in relation to this matter.

Blu-Ray & DVD Players

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Rob

RobMetropolitan Adelaide, SA

  • 2 reviews
  • 4 likes

Not good enough

published

Cannot watch Netflix or You Tube if recording anything. Unit goes into a self check mode and shuts down. Will be calling Panasonic for a fix or returning to the retailer for a refund

Purchased in May 2021 at Harvey Norman.

3 comments
Rob
Rob
Panasonic
Panasonic Australia C.Panasonic

Hi Rob, apologies but the unit is not able to support recording a program and watching the internet at the same time as we mentioned in our DM to you.

Rob
Rob

Yeah and like I said I wouldn't have bought it had I known that

Don't buy this product if you want to watch DVDs

published

Don't buy this product if you want to watch DVDs as it doesn't memorize where you are up to on the disc allowing you to watch it later from where you left off- this is infuriating and even cheap DVD players have this facility. I spoke to Panasonic who were patronizing and dismissive and told me that product was working to specification - surely most people would expect a machine for this price to have this basic feature.

Purchased in March 2021.

1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi David, thank you for taking the time to provide the feedback. We are sorry to hear about the experience you had with our customer service team.

Deb C

Deb CVictoria

company responses interesting but not good enough

published

interesting isn't it that Panasonic responses to the positive assessment but not to any of those experiencing problems poor form Panasonic - why not be helpful and offer assistance to those having problems and or improve the features as noted in the reviews

Purchased in January 2021.

Gregory Kennedy

Gregory KennedySydney, NSW

Good unit except for DVDissues

published

My dad had a DMR-PWT560 and said it was great but that he never used the DVD function on it, So since i had multiple units doing all the same jobs this one unit could do, i went and bought one for myself. straight away it updated firmware, as someone who used to work in IT, I switched device off and allowed it to properly reboot itself. all the functions worked superbly except the DVD player would start playing and about 15-20 minutes into a movie, the picture would constantly start breaking up and then freeze and stop working. went and checked my dads one and it had the same problem

Purchased in March 2021 at Harvey Norman Retail Stores - Appliances for A$499.00.

Bruce

BruceQLD, 4051

  • 16 reviews
  • 1 like

Good product with a few improvement

published

I bought this pvr about a year ago to record soccer games at the World Cup last year.
I must say it produce good quality of sound and picture.
The blu Ray is excellent and the play back is good.
The only problem is it can not remember where to restart the movie if I stop it in the middle of movie.

Purchased in March 2021.

Burliegh boy

Burliegh boySouth East Queensland, QLD

Lacks features

published

This was purchased to replace Sony DVD+Topfield HDD. I was astounded to find you can not stop a DVD movie and try watching the rest at a later time. Even my old 2010 Sony could do that. Another thing the inability to add further apps i.e Tenplay, 7catchup, Nine catchup etc...no can do!
You have iView, SBS demand, Netflix that's it!! Very disappointed customer.

Purchased in December 2021 at Harvey Norman Retail Stores - Electronics for A$400.00.

Blu-Ray & DVD Players

Find out how Panasonic DMR-PWT560GN compares to other Blu-Ray & DVD Players

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Timelord1Nick

Timelord1NickMoorabin

  • 14 reviews
  • Verified purchase

Excellent Panasonic DMR value!

published
Date PurchasedAug 2018
1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Timelord1Nick, thanks for reviewing your recorder. It's fantastic to hear you are so happy with it and it no doubt gives you great viewing with your matching Panasonic TV!

TOPCAT

TOPCATAuckland

Would never buy another Panasonic DMR_PWR560

published

Cant watch Netflix if also recording _ unit keeps going in to Self Check function and shuts down.
Restart takes up to 5 minutes
If recording 2 channels cant watch a 3rd side as advertised, have to watch one of the programmes being recorded and usually the one the unit selects for you.
If you try to cancel a recording it wont let you, so you have to wait until the recording ends before you can watch anything else.
Even though there is a record cancel button it is greyed out so wont work.
Contact with Panasonic NZ has been poor with messages left going unanswered.
When i did talk to them they only said to turn off at switch and reboot.

Date PurchasedJun 2016
Gian

GianHervey Bay

  • 3 reviews
  • 2 likes

Absolute Rubbish

published

Got this model as a replacement under warranty of our first Panasonic, bought it 13/12/17. Within a month we started having problems, then the Hard drive crashed, it was sent away for repairs, had it back a couple of days and started playing up again, won't let you watch Netflix while recording free to air even tho it's one of the features advertised. If you try to record from two channels while watching one it will pick which channel you can watch. They sent it away for more repairs, but to no avail, have told them I want a refund as this is ridiculous, been in the repairers more than I've had it. Waiting to hear back.
Yes in theory it's easy to use, when it works, but I certainly wouldn't recommend it, even to my worst enemy!

Date PurchasedDec 2017
Paul

PaulLake Munmorah

  • 4 reviews

Would not purchase another

published

I purchased this Panasonic because I could play my Photo CD’s . But when recording a program on the TV it will only slow 2 programs to be recorded at the one time. Fair enough you say? Yes, but.. you have to be watching one of the recorded programs. And if you are watching one recorded program and the other is not recorded till a few minutes later the recorder will switch over to the program which has just commenced. The recorder is telling you what to watch. No way would I buy another one of these. Simple to
use?? I don’t think so.

Date PurchasedSep 2017
MBKITMGR

MBKITMGRHunter Region, NSW

  • 6 reviews
  • 4 likes

So far its awesome

published

This device replaced our much loved Pioneer DVD/PVR.

The machine is feature rich and easy to set up. I have it connected to a HD Plasma display, a Sony Amp and my home LAN via ethernet. The device was very easy to configure, and has picked up my DLNA compliant Netgear NAS, and plays the videos readily stored on it. I am using a Logitech Harmony remote with the device and it was also easy to configure.

Date PurchasedJul 2016

Questions & Answers

master chef when home

master chef when homeasked

We have had no issues with our recorder until the last weeks. We have been able to record many programmes onmit and then look sst them later. The last week we have not been able to record, it comes up with message 'the timer recording list is full! Please delete programmes and try again'
We have now deleted all programmes that were recorded bit it still comesmup with the same message. What can we do to reset or make it work? Thanks

No answers
KathleenC

KathleenCasked

My New Panasonic recorder 560 Is working beautifully and I have a programme guide for every channel except 10 and 10HD. Can anyone help with a solution.

No answers
Henry lloyd

Henry lloydasked

Does the pwt- 560 cooy music cd’s

No answers

Get an answer from our members and Panasonic representatives

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