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Microwaves Buying Guide

Our buying guide will explain which type of microwave would suit you most, how much you can expect to pay for one, and which features are worth looking out for.



Reviews

2.6

59 reviews
5
(11)
4
(8)
3
(8)
2
(12)
1
(20)
  • Build Quality
    3.5 (4)
  • Value for Money
    3.0 (4)
  • Ease of Use
    4.3 (4)
  • Cleaning & Maintenance
    3.8 (4)
  • Noise Level
    3.3 (4)
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Reviewer Photos & Videos

My only oven and microwave for 2 years

published

Due to renovation issues this has been my only oven and microwave for 2 years and it has been great. I've done dinners for 16, baked home made cakes, biscuits, pastry, the lot. My only small concern is if I have a heavy casserole in the turntable doesn't turn, but it doesn't affect the cooking. Small internal size compared to a normal oven because of the rotation (I had to buy a new muffin tray and pizza trays for ) means there's some juggling sometimes, but this was probably never meant to be the sole cooking device (besides hot plate) of a house.
I'm looking forward to my new triple oven in my newly renovated house, but I'll keep this beacause its been great.

Date PurchasedFeb 2015

Total Rubbish

published
Date PurchasedNov 2015

Could not agree more!

published

I have heard this machine for 4 years. Treated like a treasure I thought it was, given the cost. Magnetrons not lasting a year makes it not worth it. The cost of repairs is hefty. Sorry Panasonic. I hope all my other many panasonic gadgets in the house do not disappoint me like this.

Date PurchasedApr 2012
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Steve B

Steve BMelbourne

Fantastic concept, great performance when working but ultimately unreliable

published

We love the look and convection function on this oven however magnetron replaced twice (18 months and about 3 years) and now for a third go. Can't spend another $400 doing this again. Been fantastic when going but spending on another repair will exceed what it originally cost. The repairer suggested we repair the second time because it was such an expensive unit. 'Made in Japan' on the front was something I thought would mean great quality but now will just buy a Chinese made one!



Panasonic Microwave Oven: NN-CD997S is expensive but fails repeatedly

published

We have purchased a Panasonic Microwave Oven: NN-CD997S. It has been repaired once already with an inverter section failure and has now failed again with the same error code, indicating another inverter section failure.

This is the most expensive microwave on the Panasonic Australia website with a recommended retail price of $ 1,329 AUD. Repeated failures and short lifespan are not tolerable in an expensive appliance that is expected to last many years.

The Panasonic NN-CD997S Microwave Oven we received was not of merchantable quality.
We do not recommend that anyone purchases this microwave until its problems are solved and the Panasonic Australia Support division is more supportive and conciliatory.

Dee

DeeDarwin, NT

  • 3 reviews
  • 7 likes
  • Verified purchase

Bad Design. Inferior To Previous Model

published

Was so disappointed when I 'upgraded' my old Panasonic to this model. The inside is smaller and heat enters from 1 side so roasting/cooking must be done on turntable or else be constantly manually turning food. This means only the smallest of roasters can be used and have to pile up on flimsy stacker trays which can be hazardous and fiddly trying to place them. Previous model had oven tray so could easily and safely cook for a family of 4. Now am constantly juggling food about on stacker trays. Today got a H97 error and microwave function has gone. Can't wait to get something better so can't even see point of repairing. Expensive mistake. Should have ditched it long ago.

2nd Breakdown In 6 Years

published

When you spend near on $1000 on something you hope it will last. Like everyone else on here, had to replace the inverter after 2 years and tonight it has gone again. Bloody fantastic timing and right before Christmas. Will not be going down this path again as I expect a lot for my money.

Problems with touch pad settings.

published

I am so disappointed with this model and certainly wont recommend to anyone. Not taking it to repairer to be charge so much to look at it. Over it Panasonic I cannot say a nice word about this product.

Jane W

Jane WPerth

  • 3 reviews
  • 5 likes

Rubbish

published

Purchased NN CD997S to replace Sharp Conv/Micro which I had over 10 years never a problem. After using for approx 18 months, seldom used on convection, problem with fan belt (apparently) which caused burning and large scorch mark on interior. Out of Warranty of course, Panasonic not interested "Never had this problem before" Gone to extended warranty repairer who is not a "Panasonic authorised repairer" so Panasonic will do nothing. Will not have this oven or indeed any other Panasonic product in my home again!!!

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Perfect

published

I love it. It bakes, grills and microwaves perfectly. Brilliant product. I use it daily for all my baking needs. Excellent as a second oven at Christmas. l had one for 16 years. repaired once without a problem. Despite some very average reviews on the NN-CD007S, l bought it and am not disappointed.

D Palmer

D PalmerAdelaide

  • 2 reviews
  • 3 likes

Helpful little devil

published

Loving it. Purchased it a week ago and very happy with it. Easy to use controls and auto programs to help you out. Good instruction/recipe booklet with it. Family size oven and more efficient than using my gas oven for cooking smaller amounts. It has microwave/convection oven and grill features. Changing the light bulb looks like it will be more complicated than the old National microwave. Should be interesting when that time comes. So far, so good.

ANGIE C

ANGIE CQueensland, 4124

  • 94 reviews

KnuckleHead Genius

published
Bruce Johnston

Bruce JohnstonBrisbane

  • 3 reviews
  • 3 likes

Poor microwave perfomance compared to NN-2003S

published

I upgraded our reliable working Panasonic NN-2003S with the newer NN-CD997S and we were very disappointed with the microwave performance. It simply does not heat food as efficiently as the old NN-2003S. So I would recommend avoiding this model. We have since sold it and kept our old microwave. Please don't waist your money buying one of these ovens.

Bronwyn P

Bronwyn PRockhampton

Absolutley love it

published

I have owned this oven for 4 years now, has not faltered cooks to perfection, I used it as my only oven for 8 months while living in a shed and cooked heaps from meringues to casseroles, to choux pastry, cakes, cooking cakes for upto 80 people one stage... it does a fantastic job, love that I don't have to pre-heat the oven. Currently in a house now and have 2 free standing ovens, my daughter is borrowing this oven until she finishes renovating her kitchen, she too loves it for a family of four.... I on the other hand miss it, can't wait to get it back... I don't normally use the microwave or grill option.

grant

grant

  • 4 reviews

Good Microwave ... but!

published

Very good microwave and no trouble with Warranty.
Note that to get warranty it must be installed correctly ie. large clearance all round to dissipate heat.
Magnetron is expensive to replace so just beware if you buy this for the Convection Oven use.
Our magnetron failed after 7 months which we suspect was due to the heat from the Convection Oven not being
dissipated enough . We stopped using the Convection side totally and 16 months later its still running perfect.
In hindsight if another brand was available in this size and SS probably would have bought it, but it was the only 42 litre one around

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Sue

SueBrisbane

  • 2 reviews
  • 2 likes

Do not buy!

published

AS with the other reviews this oven failed after owning it for 7 months. Panasonic have said they will not replace it. Am very annoyed and disappointed with the whole experience, if thru all the arguments they do replace it we have decided we will take a sledge hammer to the new one!

Lorraine Walker

Lorraine WalkerGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Faulty Thermostats

published
Sherry51

Sherry51PERTH

  • 7 reviews

TOTAL WASTE OF MONEY

published

I purchased a Panasonic convection genius in the 80's at huge expense for a microwave at that time and it lasted 15 years or more and i loved it. When it broke I brought another that lasted about 3 years. Thinking we had a dud, we brought another one and within the warranty the dreaded H97 code came up and we had to have the board replaced. Now it is just out of warranty and of course up came the H97 code again. These ovens cost over $800 and I would expect a lot more from them and would certainly never purchase another one. I am now debating whether to fix it for $400 or buy another brand convection for the same price, As for the service from Panasonic don't even go there.

Disappointed!

published

Previously had Sharp decided to give Panasonic a go. The microwave takes a lot longer to cook and after 2 years started cutting out after about 10 seconds with the H97 error message. Convection still works though and also hate the cooling fan. Will not buy another Panasonic, not worth the price tag.

Iva

IvaGreater Melbourne (Metropolitan), VIC

  • 11 reviews
  • 6 likes

Disappointing experience with Panasonic!

published
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Questions & Answers

Mike Max99

Mike Max99asked

We have Panasonic Microwave NN-CD997S, we changed the Magnetron amd it was working but due to miss assembly the fan stacked and 2 days later completely stopped and has no power & all lights are off. We now fixed the fan position and is OK. Can you please let me know what could have happen, the fuse is OK but maybe one of the switches faulty. Which one and where it is, thanks

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi Mike, sorry but we can't give you repair and technical advice. You will need to have the unit inspected by an authorized Panasonic repairer.

David F.

David F.asked

Hi,
I have a NN-CD997S and it has worked with no problems on microwave only. We have never used on convection. I moved it recently for renovation and when I plugged back in at another position it starts for a few seconds and then showes cooling down. Is there something obivious I can do?

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi David, it sounds like the unit has a fault. Please contact our customer service team on 132600 for details for a service centre to repair the unit.

Sandra j

Sandra jasked

I was using my Panasonic convection oven (which is over 20 years old) on roast pork function. I had food in a double Alfoil tray and a metal temp probe in pork. It was almost finished (after 1 hour) when it made a strange noise so I stopped it. After an hour or so I attempted to reheat Vegas on microwave setting, the machine made same noise and died. Is it worth repairing?

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi Sandra, it is difficult to comment on the repair of a 20 year old unit. Do note we may not have the spare parts in stock for a repair. Please contact our customer service team on 132600 who can provide you details of the nearest service agent.

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