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Microwaves Buying Guide

Our buying guide will explain which type of microwave would suit you most, how much you can expect to pay for one, and which features are worth looking out for.



Reviews

2.6

59 reviews
5
(11)
4
(8)
3
(8)
2
(12)
1
(20)
  • Build Quality
    3.5 (4)
  • Value for Money
    3.0 (4)
  • Ease of Use
    4.3 (4)
  • Cleaning & Maintenance
    3.8 (4)
  • Noise Level
    3.3 (4)
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Reviewer Photos & Videos

lee jones

lee jonessydney

  • 6 reviews
  • 6 likes

going for my 4th one

published

I had already owen three of these ovens, from late 1980,s. they were so good, I had to give them away so I could buy a new one. I cannot justify putting a conventional oven in the kitchen. I bought a 27litre combo to fit into an integrated kitchen ( backed large turkeys at xmas time too), it fine but the bigger one is coming back next few weeks, i cannot wait to buy 42l again.
bench height, does micro plus convection, very little cleaning, far less heat
nothing

user2008

user2008

  • 8 reviews

excellent oven and micro wave we purchased a second one and got rid of the main oven

published
earthmom

earthmomMollymook, Nsw

  • 3 reviews

So challenging to use.

published

Having had two Sharp convection ovens, I opted for Panasonic; so sorry I did. Takes forever to bake now; most cakes are gooey in the center, cookies burn on the outside edge, french fries burn on edges. So many disasters and it takes so much more time to cook food than recipe calls for. So disappointed as I love baking. I tried chicken wings and it took an hour and 10 minutes at 180C to bake. Way more than usual.
It looks nice in my kitchen.
Just does not perform as one would expect since using other brands for 28 years.

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mick

mickHornsby

... after a faultless 20 years using the original Dimension 4 Microwave

published

Like the other reviews, mine is along the same lines. Extremely disappointed after only 18 months the unit has packed it in.... the thing is, its still looks as good as the day I bought it. I have pulled the original out of the garage until a decision is made on the make and model that will be purchased, however even though the unit was made in Japan... I will be staying away from Panasonic.
Looked good, worked well, Made in Japan.
Failed shortly after warranty expired



JasonFJ

JasonFJSingapore

Poor choice of oven

published

Pretty much the same review as everyone else here: looks good, does the job.. but when it fails (and it fails hard and early) it's an expensive, miserable experience. My repair price in Singapore after the H98 error message was a faulty magnetron and inverter with the damage being ~AU$210... for a $1000 oven that means a 25% repair 8 weeks out of the short 12 month warranty. Do not buy this oven.
Looks good, does the job
Poor quality internals, expensive repair (25% of purchase price) after 14 months.

1 comment
Gus
Gus
vmrb

vmrbBrisbane

  • 7 reviews
  • 5 likes

Disappointingly poor quality for a Panasonic

published

They don't make them like they used to

published
jrb17

jrb17South East Queensland, QLD

  • 8 reviews
  • 1 like

Deteriorating quality

published
Brendan

BrendanTuggeranong 2620, ACT

  • 6 reviews

Great microwave

published

We needed a convection microwave as we did not have an oven and Panasonic has always been my favourite brand so it was a no brainer. Yep $800 was a big outlay but we have been very happy with our unit. Yes we have had a faulty control panel 2 years out of warranty but after contacting Panasonic they were happy to pay half the cost, so we were ok with that, thank you Panasonic. Other than that issue we find the microwave easy to use, fantastic on convection and large enough to fit a lot in when cooking.
The look, easy to use, great convection cooking, plenty of cooking options
Cleaning can be a little tedious but nothing serious

2 comments
grant
grant

The same as the rest with the magnetron failing after only 15 months (H97 error)
Very poor quality control for this to happen only hope is my CC may cover the warranty.

Brendan
Brendan
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rebbie

rebbieSydney, Australia

Shockingly bad microwave

published
Keith and sandy

Keith and sandyBusselton

  • 2 reviews
  • 4 likes

Absolute rubbish, just ran out of warranty by 2months they (Panasonic )didn't want to know us

published

This is the second one we have had same make same model, we thought it was just our bad luck after the first one, but no the second one died the same way .Panasonic didn't want to help us in any way whatsoever, so if I was you stay away from all Panasonic microwaves

Expensive and. Bad warranty service

Livinlife55

Livinlife55Far North Queenslamd

  • 10 reviews
  • 9 likes

Too expensive to repair

published

This is the second Panasonic dimension 4 I have owned. The first lasted about 10 years. The newer version has been a pain to keep clean. Too many nooks & crannies for dirt to build up. We never used the grill on the 2nd one, it just took too long to heat up.

Living in the tropics, we use the convection oven regularly, as it doesn't give off as much heat as a conventional oven. When it recently came up with H97 error message, we took it to our local repairer. Only to be told it needed a new magnetron & would cost $500 to fix. Sorry Panasonic. I will be looking at other brands for my new purchase.
Quicker to cook on convection than a conventional oven, due to not needing to per heat.
Too expensive

1 comment
Livinlife55
Livinlife55
aj8

aj8Brisbane

4-5 years old and going strong

published

We bought this as a solution to not having an oven whilst we built a house so it is getting used for microwave, defrost, baking, grilling (esp browning) and combination cooking on a daily basis. It has been great. Love being able to bake again after battling on with just a microwave for a few months. Will have an oven in the new house being built, but will take this with us as microwave/second oven.
No faults over the four years despite a lot of use. Easy to use, kids learnt to bake in it.
Just harder to clean than a microwave as food does get baked on just like an oven - but that is understandable. Use recipes from book provided - just need to brown and baste poultry a little more than a real oven or brown it with the grill.

Total Rubbish do NOT buy

published

I agree, unit was bought in 2009, paid for extended warranty 2011 the Mica Waveguide Cover Material fell off in two pieces and was told by panasonic customer care that the warranty doesn't cover it, although it's an important part of the Unit.

Extended warranty expired Jan 2012 - Sept 2012 I get 'H97' in the window display, called customer care more or less told too bad it's out of warranty. At the price I paid for the unit I'd expect it to last longer than 3 years. I have now been told by a repairer that it will cost between 100 to 300 to repair it. I may as well go buy a new one and I guarantee that it won't be Panasonic.

Customer care totally arrogant.

Total rubbish, don't buy it.

Rubbish

2 comments
SAPPY31
SAPPY31

After further contact with Panasonic they have now repaired the unit paying for the part. Thank you.

Bad

published

if sharp had continued the r995j but in ststeel think it would be a winner drop door is easy to access weight sensor was easyer to use and to finish dark coated inside easy to clean, in my opinion a better product
inverter power control good for general ie straight m/w cookong.../looks good
in comparison to the the now discontinued r995j sharp / not a patch I owned the drop door rx958 (same thing)auto weight sensor was great easyer to use far supirior product// from some one in the retail sales industry

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Panasoic dimension4 the genius

published
1 comment
SAPPY31
SAPPY31
Gremlin 777

Gremlin 777AUCKLAND

Do not buy.

published
5 comments
Gremlin 777
Gremlin 777

This is so disappointing. Today while preheating, the microwave literally died. Then it came on,we tried again,and guess what? It died again.

Palsonic better get this sorted!

Ian80
Ian80

Palsonic or Panasonic, big difference !!!
And as a repairer you might like to approach with a little calmer attitude as well

SAPPY31
SAPPY31
Baggage

BaggageBRISBANE

Do not buy!

published

The magnetron burnt out within 2 years of purchase and the turntable became noisy and often failed to turn, but, of course, out of warranty. I've been trying for months to find someone to repair it, and can't. I'm told by electricians that it would cost more to fix than replace. This is a very expensive oven, and while I like the combination microwave / convection features and used it often, I've been stunned by the poor quality and price. Junk. Avoid.
Combined microwave / convenction cooking.
Broke down when just out of warranty. Very expensive.

1 comment
SAPPY31
SAPPY31

Panasonic Spare Parts

Do not buy

published

Took 10 mins to melt cheese when trying grilled cheese on toast. Failed within warranty period. Failed again 8mths later. Retailer refused to do anything about it. Been with Panasonic's nominated repairer for 8 weeks & no resolution in sight. In the process of taking this to NSW Fair Trading. Only used lightly by 2 aged pensioners & never on convection mode.

Poor performance, expensive, poor warranty service

Page 3 of 3
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Questions & Answers

Mike Max99

Mike Max99asked

We have Panasonic Microwave NN-CD997S, we changed the Magnetron amd it was working but due to miss assembly the fan stacked and 2 days later completely stopped and has no power & all lights are off. We now fixed the fan position and is OK. Can you please let me know what could have happen, the fuse is OK but maybe one of the switches faulty. Which one and where it is, thanks

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi Mike, sorry but we can't give you repair and technical advice. You will need to have the unit inspected by an authorized Panasonic repairer.

David F.

David F.asked

Hi,
I have a NN-CD997S and it has worked with no problems on microwave only. We have never used on convection. I moved it recently for renovation and when I plugged back in at another position it starts for a few seconds and then showes cooling down. Is there something obivious I can do?

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi David, it sounds like the unit has a fault. Please contact our customer service team on 132600 for details for a service centre to repair the unit.

Sandra j

Sandra jasked

I was using my Panasonic convection oven (which is over 20 years old) on roast pork function. I had food in a double Alfoil tray and a metal temp probe in pork. It was almost finished (after 1 hour) when it made a strange noise so I stopped it. After an hour or so I attempted to reheat Vegas on microwave setting, the machine made same noise and died. Is it worth repairing?

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi Sandra, it is difficult to comment on the repair of a 20 year old unit. Do note we may not have the spare parts in stock for a repair. Please contact our customer service team on 132600 who can provide you details of the nearest service agent.

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