No complaints at all. From the sign up to receipt of the phone and sim everything couldn’t have gone smoother. I had a phone enquiry and it was handled promptly and efficiently.

Haven’t had any problems with coverage so would recommend Pennytel to anyone looking for a great deal at a great price. No drop outs. The service is excellent and have no trouble with data.

Pennytel is 100% reliable and the customer service when i need it is so respectful and helpful.
Data and download speed is very good and I have never had any problems with it.

I'm very happy with all aspects of the service. What I love most is the ability to change data plans each month. Can organise to increase data for when I'm on holidays

Pennytel cancelled the services 1 day prior to agreed date. My farther was not able to call me when he with Australian Customs (speaking no English). When I called Pennytel to enquire, I was told that nothing they can do. A replacement sim can come in 7 to 10 business days. This is an incompetent company.

Haven't had any dropouts and everything is going OK. What else can I say to make up to 30 words. Why do you want 30 words?
don't download much data, so can't say

So far I’m happy with service. Staff courteous and helpful. Have recommended Pennytel to my friends and family. I appreciate that my payment is acknowledged every month. Thank you. Regards

I used Pennytel for an account I setup for our local church. Service was great and phone staff were very helpful. Various payment options was also a plus. Based on my experience I would recommend Pennytel.

Did a trip around Australia and had no problems at any port of call and reception and speed all very good. Would recommend to anyone as it seems good value for money

Never dropped out .I don't use data as my phone is only used for incoming and outgoing calls and texting. It therefore meets all my needs for a great price.

Cannot fault the service, have had no issues whatsoever. Value Plus. Recommend Pennytel to everyone to give it a go and see for yourself. That's the only way try it/.

Can't get emails but I believe that's a telstra email problem, exactly why we changed to Pennytel. From Pennytel never a problem with connection or dropouts. My husband and I are both with Pennytel and have recommended to our children that they change over too, that way we know we will always get reliable service.

Quite happy with the service provided; after 4 months I have yet to face a situation, where communications do not work well or not at all. Had not yet need for using the Customer service!

Just what I need, as I only use the mobile phone, I do not require data. Big saving compared to the previous plan with the previous well known telephone company.

I’m on a fixed monthly plan. For the last 5 months every bill has been wrong - usually overcharging by multiples of 2-3 times. Customer service does not reverse overcharged invoices.

We use this service as a backup to other internet. We have no problems receiving phone calls nor making them except in some areas of Tasmania.we are quite happy around.

I rarely use my phone as a computer so was more interested in a plan with low price
which provided excellent phone coverage. The Pennytel network provides this with more than enough data included in the $10.99 plan to suit my needs. Very impressed!!

Net work coverage is wonderful and haven't had any dropouts. Great for browsing. Excellent service and the prices are good. Great for use all over Australia and really good in Tasmania.

Everything is working nicely at the moment and especially the charges keep them going download speed is good and coverage excellent no drop outs experienced so far and that's good in this region

Only negative is that I signed up following adverts quoting a certain price but omitted the fact that GST would be added. Felt this lacked transparency but still good value for money.