Vaya took over my Jeenee account, without my consent. I never had a problem with Jeenee. Now, because Vaya was unable to draw from my bank account (as Jeenee was able to), they had the wrong contact details and they have overcharged me for data overrun (by removing a stop I had in place with Jeenee), they have suspended my service. I tried to reach them by phone but no one in their Phillipine call service answers the phone. I have sent emails with sporadic responses. This is a disgrace and its outrageous that the telecommunications regulator allows the transfer of accounts, without consent, and without abiding by the terms of the contract. Stay away

A wide range of plans at reasonable prices. Never have an issue with coverage. A range of options available to contact Vaya if required. Been with them for years and cannot fault them.

Our Telstra home internet went down for over a week for some reason (not happy), and I can only say Thank you Vaya!!! Without you guys giving me unlimited data for the month of April we wouldn't have any online connection at all! I used my phone as a hotspot for the whole house and everyone was able to use it without issue, honestly almost better than the NBN I reckon! What a brilliant service!

I was automatically transferred from Jeenee.

The new service does not have the ability to prevent excess data use or to view an itemised list of data use.

No phone support only hopeless scripted online chat.

I will be cancelling before they start gouging my wallet with excess usage fees.

Vaya is an excellent mobile phone data provider. Been with them for years and never had a problem. They are the best value for money anywhere. I would highly recomend vaya!

I can’t say anything bad about vaya. My phone coverage has been going great and the support has been fantastic. The internet speed has been fine. It would be great if the unlimited data continued.

network coverage is excellent in common suburbs and still stronger than others' when I travel to country side.
data speeds are as good as nbn wifi.
the package price is very friendly

Well that's how I find my experience with Vaya. Everything is easy. I don't have to hassle Vaya because it all works smoothly. If you have ever used another supplier you will know what I mean. Has always been reliable and I can't complain. Thank you Vaya. Kevin (over 3 years experience)

I can always rely on Vaya. I have never had one problem with this company. When my usual NBN fails which is often lately Vaya has come to the rescue every time. It is amazing & I would recommend it to everyone.

I am very happy with the network Network is good have not experience many drop outs. I am very happy with the service so far and have been with you for quite awhile. And will be starting with you in the near future.

Just want to give VAYA a big thumbs up, for the excellent service they provide, and now I have unlimited data for the rest of the month, couldn't come at a better time as my home internet has crapped itself...
THANKYOU VAYA

I really really appreciate the unlimited data gifted for these 2 months, to support connection with family and friends through this virus period. Thank you! And, I really appreciate your customer service, friendly and efficient, when I've had call to use it. Stay well!

Cheap price for a top quality service.
They offered 2 months unlimited data for free during COVID-19 period to stay connect with family and friends.
Coverage very good and download speed sufficiently fast.
Just amazing

The network coverage has slowed unbelievably since Vaya decided to unilaterally introduce unlimited data during the Covid-19 crisis. I really would much rather have my old access speeds back and less data! It's very frustrating. Being a low-budget, off-shore operation they don't have anyway of reaching them except via the online form on their website. So you can complain but nobody responds. The services used to be great if you want a simple plan with no fuss. As soon as there's a problem there's no effective way to communicate with someone to fix it.

Vaya sim plans are not only cheap but they have great Optus 4g coverage in Australia.
Customer service has greatly improved throughout the years and giving unlimited data at a time like this is so deeply appreciated.

No drop outs, great reception, very cheap plan and you can chat with someone from Vaya if you have a problem and will get back to you very quickly. Overall 5 star

Thank you so much Vaya for the very generous offer of unlimited data for these two months. The extra data has been so very gratefully received in these most difficult of times. Bravo Frank

Giving me unlimited data during these difficult times, It has helped me out immensely in my job. And the speed of the connection has been quick and reliable. Thanks heaps.