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Sharon PawelskiMetropolitan Adelaide, SA
Great product, great service!
Very generous during Covid-19 offering unlimited data to get through difficult times. Never had any problems with coverage. Have been a customer for many years and will continue being a customer.
1 comment
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AntonMelbourne
- 2 reviews
Thank you !!
What you are doing is amazing and thoughtful, thank you for extending unlimited GB offer it has been very helpful to connect with loved ones and also use the internet while being isolated.
1 comment
AmaysimVaya
Hi Anton,
Thanks for leaving us such a wonderful review. We are thrilled that you loved our service and plan the whole team will definitely be happy to read what you wrote.... Read more
Feel free to contact us through these following channels if you need a hand. P:1300 008 292 Live chat: https://www.vaya.net.au/?option=Contact-Us Email: [email protected] FB: https://www.facebook.com/Vaya.Australia/ - CazsySimilar opinion? Write a review on ieatwords.com.au!
A fabulous company
Excellent service and great value deals. Fast data downloads. Coverage is reliable in cities and holiday areas. We haven’t been in rural areas to try there. They’ve been generous with COVID bonus offers. I would highly recommend VAYA.
1 comment
AmaysimVaya
Hi davidmarcuslong,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.... Read more
Feel free to contact us through these following channels if you need a hand. P:1300 008 292 Live chat: https://www.vaya.net.au/?option=Contact-Us Email: [email protected] FB: https://www.facebook.com/Vaya.Australia/ - CazsySimilar opinion? Write a review on ieatwords.com.au!
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Vaya : Thanks for your generosity!
I would like to thank VAYA for offering us unlimited data for April and May! Its been a blessing during the Covid 19 Lockdown to have unlimited access online. The speed is normally good.
Thank you so much!
1 comment
AmaysimVaya
Hi Shannon,
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.... Read more
Feel free to contact us through these following channels if you need a hand. P:1300 008 292 Live chat: https://www.vaya.net.au/?option=Contact-Us Email: [email protected] FB: https://www.facebook.com/Vaya.Australia/ - CazsySimilar opinion? Write a review on ieatwords.com.au!
John s.Darling Downs, QLD
Screw Telstra, Vaya the new best thing.
Always fast data, haven't had a single problem with speeds or connections, the app is precise enough to know how much data I've left. Calls are never s problem either, and the voicemail interface is a lot easier to use.
2 comments
And customer service is impeccable
AmaysimVaya
Hi John,
Words cannot express how much we're thankful for your delightful review about us! Reading how satisfied you are with our service is such a treat! Made us shed a tear of joy there!... Read more
Feel free to contact us through these following channels if you need a hand. P:1300 008 292 Live chat: https://www.vaya.net.au/?option=Contact-Us Email: [email protected] FB: https://www.facebook.com/Vaya.Australia/ - CazsySimilar opinion? Write a review on ieatwords.com.au!
colleenmelbourne
This is the best
For 3 months during this horrible covid 19 time vaya has given me unlimited data for no extra charge..thats what i call a great provider and it has been one less thing to worry about
1 comment
AmaysimVaya
Thank you for your kind words, Colleen. :)
Enjoy the unli data and stay safe!
... Read more
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GregEssendon
VAYA FANTASTIC
Network coverage has been great but haven’t been far from home lately! I also haven’t used that much data but it great to have the reassurance of not having to worry about it. Plse make it a permanent thing. Thank you very much.
1 comment
AmaysimVaya
Hi Greg,
This review made our day!... Read more
Thank you so much for taking the time to leave us this amazing review. Feel free to contact us through these following channels if you need a hand. P:1300 008 292 Live chat: https://www.vaya.net.au/?option=Contact-Us Email: [email protected] FB: https://www.facebook.com/Vaya.Australia/ - CazsySimilar opinion? Write a review on ieatwords.com.au!
MoccaSouth-Eastern Region, NSW
Vaya 5 star service
I have been with Vaya for many years and the service I have received has been fabulous. Any changes I have made to my account over the years have been totally stress free due to the amazing support team.
Network coverage and download speed has always improved with the big players.
Vayas response to the current crisis, giving free unlimited data is just wonderful.
I am always more than happy to recommend Vaya to family and friends looking for a better service or deal.
Thanks Vaya.
1 comment
AmaysimVaya
Hi Mocca,
We're thrilled to know you've found a good provider in us that works well for your needs. :)... Read more
Your review made our day and thank you for the 5-star! Drop us a message in the following channels if you need a hand. P:1300 008 292 Live chat: https://www.vaya.net.au/?option=Contact-Us Email: [email protected] FB: https://www.facebook.com/Vaya.Australia/ -CarynnSimilar opinion? Write a review on ieatwords.com.au!
RobSouth East Queensland, QLD
Very good. I would recommend this service to anyone. Thank you.
Very reliable network coverage. No dropouts experienced. Data download speeds are sufficiently fast. Wow wow wow...
1 comment
AmaysimVaya
High five Rob!
We're glad that you're getting good speed with no dropouts!
Enjoy and stay safe. :)... Read more
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TonySouth East Queensland, QLD
- 5 reviews
Best carrier by far for price and value and reliable
Been with Vaya now for over 6 years and wife and daughter have same. Price and product is fantastic and great support. Love these guys and will not change back to any others I have used in the past. Pay premium if you want to but they offer the same cover for so much less cost.
1 comment
AmaysimVaya
Hi Tony,
.
We're certainly always looking for ways to offer great value plans wrapped up in awesome customer experience. We certainly take customer experience pretty seriously around here and we're al... Read more
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Great provider...... im staying with Vaya !
Bit slow at peak times..... but other than that ........extremely happy ! Have tried other providers but Vayas service is adaquate for all my needs. Download speed is good & coverage is good in my area.
1 comment
AmaysimVaya
Hi Mick W.
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.... Read more
Feel free to contact us through these following channels if you need a hand. P:1300 008 292 Live chat: https://www.vaya.net.au/?option=Contact-Us Email: [email protected] FB: https://www.facebook.com/Vaya.Australia/ - CazsySimilar opinion? Write a review on ieatwords.com.au!
Very happy customer.
I am very happy with my mobil provider, I am a pensioner and can spend much money on expensive plans. Talking with friends I always notice they paying so much, I recommend it to anyone.
1 comment
AmaysimVaya
Hi Griselda,
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime... Read more
Feel free to contact us through these following channels if you need a hand. P:1300 008 292 Live chat: https://www.vaya.net.au/?option=Contact-Us Email: [email protected] FB: https://www.facebook.com/Vaya.Australia/ - CazsySimilar opinion? Write a review on ieatwords.com.au!
MaggieHunter Region, NSW
Reliable Service
I am very happy with Vaya as a reliable and good value product and I recommend it when I have the opportunity. The area in which I live however, does not have reliable coverage for calls. Downloads are good. The service is exceptional. Thank you, Robyn.
1 comment
AmaysimVaya
Hi Maggie,
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.... Read more
Feel free to contact us through these following channels if you need a hand. P:1300 008 292 Live chat: https://www.vaya.net.au/?option=Contact-Us Email: [email protected] FB: https://www.facebook.com/Vaya.Australia/ - CazsySimilar opinion? Write a review on ieatwords.com.au!
JamieGreater Melbourne (Metropolitan), VIC
Vaya are the best !
Got extra data for another month for free. I don't use much normally but it is a bonus to have it there if i want it or need it. My phone always works and my billing is always correct. Thank you Vaya. You guys are the best in the business.
2 comments
AmaysimVaya
Hi Jamie,
We are incredibly grateful that you took the time out to leave us this review. Vaya values put customer satisfaction as top priority and we are committed to our customers. Its customers lik... Read more
e you that make our job wonderful. We look forward having you for more years!AmaysimVaya
Thanks for the review, Jamie! :)
Enjoy the bonus data and stay safe...
... Read more
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Bev M.Hunter Region, NSW
Thank you Vaya
Hey guys, thanks for giving me extra mobile data... you guys are really awesome and I really appreciate that you have been going out of your way to make this time a little easier.
3 comments
AmaysimVaya
HI Bev M.,
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime... Read more
Feel free to contact us through these following channels if you need a hand. P:1300 008 292 Live chat: https://www.vaya.net.au/?option=Contact-Us Email: [email protected] FB: https://www.facebook.com/Vaya.Australia/ - CazsyAmaysimVaya
Yay! You're welcome, Bev M!
Stay safe. :)
... Read more
I'm grateful to you
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The best value plans around!
Excellent value for plans and all at affordable prices. Great customer service and always respond in a timely manner and have been extremely giving and thoughtful during the COVID-19 crisis.
1 comment
AmaysimVaya
Thanks for the awesome review, Bronte.
Enjoy your extra data and keep safe.
... Read more
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merlinSydney, NSW
- 7 reviews
Vaya generosity
Vaya has given me extra data during the virus crisis.
The customer support is quick, polite and easy.
The coverage is as good as Optus that it uses.
In my three years with Vaya, they have been solid and reliable.
Thanks so much Vaya team, for your help here.
2 comments
AmaysimVaya
Thanks for taking the time in writing us this review, Merlin! :)
Your experience is one of our top priority and we're glad to know
that you're getting a reliable service during these times.... Read more
Thanks Carynn,
Credit given to Vaya, as credit and kudos is surely due to you all.
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DebPerth, WA
Reliable and brilliant
Been with vaya for over 4 years and have no intention of changing. Very reliable, great value for money and dependable. Have been using for facetime and extreamly happy with speeds etc.
1 comment
AmaysimVaya
Hi Deb,
We are incredibly grateful that you took the time out to leave us this review. Vaya values put customer satisfaction as top priority and we are committed to our customers. Its customers like ... Read more
you that make our job wonderful. We look forward having you for more years!Similar opinion? Write a review on ieatwords.com.au!
Elizabeth CrothersWimmera, VIC
Fantastic! I love Vaya.
I can always rely on Vaya . I have travelled far and wide around this wide brown land of ours feeling confident that Vaya is always there when I need to contact someone.
2 comments
AmaysimVaya
Hi Elizabeth,
We are so very appreciative of your thoughtful review. It is always in our best interest to make sure we perform all consultations in an appropriate, efficient, and productive manner. ... Read more
If you should ever find that you are in need of our services in the future, please don’t hesitate to reach out.Thank you So much for your nice comment.
I was more than happy to write a positive review about Vaya.
Similar opinion? Write a review on ieatwords.com.au!
AlexGGreater Melbourne (Inner), VIC
Love Vaya, what a great company! Love the fact we have been given unlimited data for the third month in a row.
Reliable, great customer service, extra data for free when it counts, highly recommend this company, great network coverage, hardly ever have any dropouts, download speeds are very good, would highly recommend
1 comment
AmaysimVaya
Hi AlexG,
Words cannot express how much we're thankful for your delightful review about us! Reading how satisfied you are with our service is such a treat! Made us shed a tear of joy there!... Read more
Feel free to contact us through these following channels if you need a hand. P:1300 008 292 Live chat: https://www.vaya.net.au/?option=Contact-Us Email: [email protected] FB: https://www.facebook.com/Vaya.Australia/ - CazsySimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Calvin W.asked
I had a jeenee account with 3 phones. 2 of those phones were not allowed excess data charges. I didn't ask to be changed to vaya and i certainly did not turn this feature back on. So these excess charges should not be turned back on for these 2 phones. $22 for 18gb i don't want to pay 1 cent more than that... Can we get a work around for this, or do i need to contact the ombudsman to sort this out. And don't say $40 per gb over if i turn it off.... Don't let my data go over, is it that hard to do
No answers
James D.asked
Why are my texts showing Avaya serial number
No answers
sv0rt3xasked
Does Vaya allow forwarding SMS to email? When I go overseas I would sometimes need to do online banking, and certain transactions need to be confirmed by code sent via SMS. I understand that roaming is no longer available to new customers, so if it can forward SMS to email I don't see any issues with switching to Vaya.
2 answers
I forward work SMS to my work email regularly. I dont know if this works overseas, but it works for me in Brisbane.
Thanks for the reply. Can you receive the SMS in your email when you have your phone switched off? If you can't then it must have been forwarded by the phone, not the carrier. So it won't work overseas...
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AmaysimVaya
Hi Sharon,
Thank you so much for taking the time to leave us this amazing review.... Read more
Feel free to contact us through these following channels if you need a hand. P:1300 008 292 Live chat: https://www.vaya.net.au/?option=Contact-Us Email: [email protected] FB: https://www.facebook.com/Vaya.Australia/ - Cazsy