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Reviews

3.6

2,348 reviews
5
(1,291)
4
(268)
3
(52)
2
(56)
1
(681)
  • Value for Money
    4.8 (1,309)
  • Plan Type
    • Post-Paid Sim Only (697)
    • Pre-Paid Sim Only (430)
    • Post-Paid with Phone (82)
  • Customer Service
    4.6 (1,184)
  • Local Reception
    4.6 (1,199)
  • Transparency
    4.6 (1,151)
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Reviewer Photos & Videos

Ting

Ting

  • 2 reviews

Wonderful company!

published

They upgraded my plan at no extra charge last year. They also offered me unlimited mobile data for March and April to help me get through this hard time. Very thoughtful! Happy with their coverage and speed too.



colleen

colleenmelbourne

Great coverage

published

No drop outs while talking to people even in this crazy time we are going through. I know of family members with other privders that are having trouble but all is goid with vaya

Thank you Vaya........

published

...............awesome that you've given us unlimited data for 2 months now!!!! Fantastic provider! Coverage great, no dropouts, we couldn't be more pleased! Amazing value....Thank you again......happy customers...5 star rating thanks

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Mark

MarkMetropolitan Adelaide, SA

Excellent Service from exceptional company.

published

Excellent reception in most circumstances. There are the occasional connection difficulties in some (usually more remote) areas although this has more to do with the limitations of Optus rather than Vaya itself.



Great company

published

Vaya is a great supplier of phone services at affordable prices. I have been with them for many years. Coverage is the same as optus, top notch. Keep up the good work i encourage any one wanting a solid network with some of the best pricing I have to change providers now.

Sabina

SabinaIllawarra, NSW

Great service provider

published

Been with vaya Several years now, no complaints. Very competitive rates can’t see me changing to another. Very happy to have the bonus of extra data during these challenging times.

Emin

EminGreater Melbourne (Inner), VIC

  • 2 reviews

Unlimited data

published

They have been fantastic from get go, communication always easy and helpfull, whole family with them. Unlimited data is fantastic, specially crazy times we are going thru. Thank you Vaya

Anne

AnneSouth East Queensland, QLD

Great deal

published

Great affordable no fuss service. No interruptions to on line activities. Always reliable with great reception and range. I Have recommended it to several friends and family who also Love it

Frank

FrankSydney, NSW

Lovely gesture from Vaya my mobile data supplier

published
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BERGY

BERGY

  • 2 reviews

Doesn't get much better

published

Apart from somewhat limited coverage in rural areas I couldn't be happier than I am with Vaya. As economical as you will get plus generous data bonuses from time to time. 4 stars from me.

Marg

MargPerth, WA

So customer focussed. Love it

published

Thankyou Vaya. Customer focussed with notifications of better deals and the great initiative of unlimited data during these difficult times. Great coverage and good download speeds. I would highly rrecommend Vaya

Very good service!!

published

I am a part time Uber/DiDi driver, and have had no problem whatsoever with Vaya. Well done guys!!!!! Thank you!! I have, and will continue to tell people who ask me, that I am TOTALLY happy with my near 2 year time with Vaya.

viper.621

viper.621Greater Melbourne (Outer), VIC

Vaya carrier

published

Network is good, no drop outs in suburbs downloads works fine good speed no signal in out back as yet and not much in the high country but getting better

Happy person

Happy personGreater Melbourne (Outer), VIC

Great service and price

published

Have been with Vaya for a number of years now and i cant fault them.
Service is great and the price is even better.
Service centre is very friendly and helpful.
Thanks vaya

ClaudiaC

ClaudiaCGreater Melbourne (Metropolitan), VIC

Love Vaya!

published

Not only have I received two months of free data, but my usual plan only costs me $16 a month and I get fantastic coverage and service. I recommend Vaya to everyone!

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Pep

PepSydney, NSW

This is perfect great coverage and fast downloads

published

Great team of people who are always helpful and efficient. Never had a problem and coverage is excellent. Great value for money. Would recommend them highly every time. Go VAYA!

I LOVE VAYA!!!!!!!!!!!!!

published

Best phone service I have ever had. My phone bill is roughly half that of my previous provider and the service is faultless. This month's bill is FREE!!! Love this company!!!

Thank you once again!

published

Thank you for the extended unlimited data! It really helps during our time of isolation. Vaya provides an affordable and reliable mobile network. I would recommend Vaya to my friends and families.

Keith R.

Keith R.Greater Melbourne (Outer), VIC

It was always fantastic value

published

It was always fantastic value, now I'm getting unlimited data for another month. I've never had any drop outs
and data speeds are nearly always faster than my NBN. Thank you Vaya

Emma

EmmaBrisbane

  • 5 reviews

Loving the extra data allowance

published

Love that Vaya is being so understanding in this difficult time and taking the worry out of going over our data allowance.
Awesome customer focus. The total opposite to being with Telstra!

Page 4 of 118
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Questions & Answers

Calvin W.

Calvin W.asked

I had a jeenee account with 3 phones. 2 of those phones were not allowed excess data charges. I didn't ask to be changed to vaya and i certainly did not turn this feature back on. So these excess charges should not be turned back on for these 2 phones. $22 for 18gb i don't want to pay 1 cent more than that... Can we get a work around for this, or do i need to contact the ombudsman to sort this out. And don't say $40 per gb over if i turn it off.... Don't let my data go over, is it that hard to do

No answers
James D.

James D.asked

Why are my texts showing Avaya serial number

No answers
sv0rt3x

sv0rt3xasked

Does Vaya allow forwarding SMS to email? When I go overseas I would sometimes need to do online banking, and certain transactions need to be confirmed by code sent via SMS. I understand that roaming is no longer available to new customers, so if it can forward SMS to email I don't see any issues with switching to Vaya.

2 answers
Ky Tay
Ky Tay

I forward work SMS to my work email regularly. I dont know if this works overseas, but it works for me in Brisbane.

sv0rt3x
sv0rt3x

Thanks for the reply. Can you receive the SMS in your email when you have your phone switched off? If you can't then it must have been forwarded by the phone, not the carrier. So it won't work overseas...

Get an answer from our members and Vaya representatives

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