Peter Kittle Motor (page 2 of 2)

Extremely disgusting service! I understand they want to make a sale on a $60,000 car but they are uncomfortably pushy!!

The guy upstairs took lots of time to dub me into getting "extra's" for the car, too much crap going on in here .. Pricing way to much, service team pathetic Bought once/ Never again..

Name has changed from Smith's Holden but the customer service is still lousy. Service department unresponsive, tried to charge $4,500 for work I got elsewhere with warranty for $1,000. Be prepared to be on hold forever and no one to give a damn. Maybe they just charge ridiculous prices because they don't want the work.

Really good at selling us a new Nissan.
As soon as you drive away that's it three times car was check and services done then on holiday broke down side of road brand new car less than 20000 kms it had major engine problems was 2and 1/2 mths later could note tell me what happen would not recognize it was a warranty job.
The general manager Jeff Bates exact words was -we sell over 300 hundred cars a year So- when asked about helping us in regards to warranty and replacement vehicale while car was being fixed.

My car needed warranty work, they pretended not to be able to see the problems and fobbed me off and charged me for looking at a warranty problem ! The car then blew up en route to Darwin, luckily the dealer there fixed it on the spot.

I took my car to get a service in alice springs and was bitterly disappointed. They told me my brakes needed doing, my rear main engine seal was leaking, and they burnt out my twin batteries. I was told the extra work would be over $1200. On getting my car back I checked all the above mentioned and found nothing wrong at all. Except for replacing 2 batteries nothing was changed. Waste of time and money and very poor customer service.
How they could check the brake linings without taking a wheel off amazes me.
When travelling beware of shonky servicing.
Nothing
All of the above

I enjoy my almost brand new 2010 Honda Jazz purchase in peter kittle. There is no mechanical or whatever problem since i bought it in kittle..the guys in kittle are true to their client. I will recommend this company to those who want to buy pre owned and brand new cars.
their good services.
they only fixes major dents in the car not general.

They had my car in to check reason for 3rd gear crunching in gearbox.
They didnt listen to what i was saying and told me [censored word removed] regarding the clutch being the problem.
I told then it was the syncros but they didnt listen, turns out i was right.
2nd gearbox fitted with the same problem, i am now wondering if they changed the gearbox after all and their communication and response times were woeful.

Poor service, poor workmanship and attention to detail, if they even did the work at all. Overly expensive. The only was to get something done by them is to complain with anger out of control.

This business is appalling. There is no care taken. Customers are treated like cattle. The after sales service in nonexistent. There is no end to the hidden charges and fees they seem ready to slug you with. The service department is a joke (ask anyone in town). This company must be staying open by taking advantage of the naïve, the new comers and people traveling through. Check with a local before dealing with this company... and then don't.
At least it is not the only one in Alice Springs.
Ignorant staff, Poor problem resolution, Miscommunication, Lack of product knowledge, No duty of care, Over charging.