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Carla TPerth
- 2 reviews
Do not waste your money!
This product is terrible. Hard to lock the lid in place. Steam times take a lot longer than the recipe book and to refill the container at the back you burn yourself with the steam and hot water that spits out. It also left chunks of carrot. I would never recommend anyone to buy this as I’m really regretting it.
3 comments
Hi, no one ever followed this matter up with me...
Philips S.Philips Avent
Hello Carla, our sincere apologies for the wait. We just sent our colleagues an urgent reminder and they will get back to you as soon as they can.
Kind regards,
The Philips Australia Team
Similar opinion? Write a review on ieatwords.com.au!
SuzieVictoria
- 2 reviews
Hated it. Terrible customer service. Does not purée food very well.
We purchased the 4 in 1: terrible product. Extremely loud, so much so that it scares by baby when he is upstairs and pierces my eardrums. Does not mash up properly and leaves chunks of meat which is frightening when you are using it to purée baby food. Have burnt myself on the steamer as well as boiling water comes out of random places. It is also hard to clean and too many places that food can get stuck making it unhygienic for baby food.
Contacted Philips to say I thought it was faulty given the noise and not puréeing food- the lady was ext...Read more
remely rude and said that it sounded like nothing was wrong with it. Then suggested I send it back and be without blender for at least a week minimum, which was impossible given my baby had started solids. Wouldn’t bother with this product- cook your food on the stovetop and get a good stick mixer to purée you baby food.
4 comments
Philips S.Philips Avent
Hi, Suzie, thanks for sharing your thoughts on the Combined Steamer and Blender, as well as our customer service here. We're very sorry to hear that the appliance doesn't work as you'd expect it to. A... Read more
lso, we'd like to apologize for the service you experienced. Please know that we take this seriously, as you mentioned burning yourself on the steamer. We'd like for our product specialists to get in touch with you and look into this. Would you mind sharing your full name, address, phone number and email address through a private message with us? Hope to hear from you! Kind regards, The Philips Australia Team.Sure-how do I make contact?
Philips S.Philips Avent
Hi Suzie,
We've just sent you a private message. We're hoping to hear from you soon. ... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
ChezSydney
- Verified purchase
Worked well first few loads, then this burning smell,
Water leaks from bottom, greasy black stuff in the water, smells like it’s burning, this is the second time I used it, brought it for my daughter as she has no time twins and being six children I’m helping out by doing the twins food for her she trust me to do this so I’m the one that needs to do things easy and get the food there and this is a lot off money to pay out for something that is not working out, I just read other reviews and this has happened to other people thank you Cheryle stubbs .
1 comment
Philips S.Philips Avent
Hi Chez,
Thank you for sharing your feedback here. Sorry to hear about the leaking water. That is definitely not suppose to happen. We suggest contacting our product team directly for a suitable sol... Read more
ution. They can be reached via 1300 363 391 for Australia or 0800 658 224 for New-Zealand.Similar opinion? Write a review on ieatwords.com.au!
Find out how Philips Avent Combined Steamer and Blender SCF870/21 compares to other Food Steamers
Know better, choose better.
BYKALIV
- 5 reviews
Less washing up to do! Can't live without!
Pro: Less washing up to do! Great 2 in 1 steamer and blender to start solids for my baby at 5 mth. It worked well and used it almost everyday. Can't live without!
Con: The lid is a little bit tricky to close completely with the secure lock enhanced feature. And the aftercare service lady was not helpful at all!
1 comment
Philips S.Philips Avent
Hello there, thank you for taking the time to write down your experiences with the Steamer and Blender. It's great to hear you are happy with it and that it became part of your daily routine. At the s... Read more
ame time, we would like to apologize for a less pleasant experience with our customer service. We hope your overall impression remains mainly positive! Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
TamiSydney
- 4 reviews
- 2 likes
Bought it for my baby
I bought this steamer and blender to introduce solids to my baby. I like the idea of steaming and blending using just one device. Then it is less washing up to do and time is precious when you have a new baby. So far it works well and I can see myself using it again and again.
1 comment
Philips S.Philips Avent
Hi Tami, thanks for sharing your experience with us!
We're happy to hear the SCF870/21 is making the challenging task of parenthood just a little easier. :) If you ever need us, don't hesitate to re... Read more
ach out to us on social media or through 1300 363 391.Similar opinion? Write a review on ieatwords.com.au!
BaxtaBendigo
- 2 reviews
- 2 likes
- Verified purchase
Do no buy this product, leaked after 5 uses!
Purchased this product from MyPharmacy in lochardt, used it 5 times and water started gushing out from the base emptying through the motor. Was advised by electrician not to use it as of the water hazard. Sent product away and ‘apparently’ this is normal and there’s nothing wrong with it. Dealt with [name removed] who blamed it on the container not being attached properly. Do not buy this product, especially with this disgusting aftercare. You can’t sell a terrible product and then blame it on the poor design of the product. Contemplating taking it up with consumer affairs. I don't think it’s meant to be sold in Aus, as all the writing for the warranty/menus weren’t in English. Waste of $150!!
1 comment
Philips S.Philips Avent
Hello there, we're sorry to hear about the difficulties that you have experienced and we like to get in touch and see if there is still something that we can do for you. We just sent you a private mes... Read more
sage asking for your contact details so we can connect you with our local product specialists to look into this further. Hope to hear from you soon.Similar opinion? Write a review on ieatwords.com.au!
mchyans287Sydney
- 4 reviews
- 4 likes
Noisy and wakes up everyone
I also found this blender so noisy that I have to find time to use it when the baby is awake. They could have done something better with the motor for the price. Other than the noise I fund it works quite well and I like the instructions, they are just enough and not too lengthy.
1 comment
Philips S.Philips Avent
Hello, thanks for sharing the valuable feedback. If you feel like discussing this further please send us a message on Facebook or Twitter.
Kind regards,
The Philips Australia Team
Similar opinion? Write a review on ieatwords.com.au!
samsstephLaunceston
- 10 reviews
- 1 like
Painful product, just so painful
First, the instructions are next to no help. When you are sleep deprived clear instructions are an absolute neccessity. When you finally figure it out, the noise, the noise of this machine is so loud it makes it painful to be around. Then, the blades appear to just graze the inside of the jug as they blend, wonderful. Steaming, followed the suggestion for apple to steam for 5 mins, nope, not even kind of cooked. Had some carrot on the steamer for 20 minutes, it beeps, I go check it and there is no heat in the jug, veggies are cold as anything b...Read more
ut there's a nice pool of water on the bench now. Cleaning the product is painful, literally, cut my finger twice now on the plastic bit in the middle of the jug and its so awkward getting a sponge in that jug and trying to work around the plastic bit in the middle. The inside of the blade gets food in it as well, just a nuisance. I have never left a review for anything in my life but this product has been so supremely awful I had to say something! Such a waste of my precious money, I am so disappointed and frustrated with this horrible invention!Similar opinion? Write a review on ieatwords.com.au!
Rola RahalSydney, NSW
- 14 reviews
Works perfectly Well
Bought this item from baby bunting my daughter is a bit older now but she still loves to eat mashed food and so I ended up purchasing this item. I am very happy I bought it. It was much easier than squishing the food. Very easy to use and saved me a lot of time. Would highly recommend.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Philips Avent Combined Steamer and Blender SCF870/21 compares to other Food Steamers
Know better, choose better.
NicoleAdelaide
- 5 reviews
- 4 likes
I didn't use this frequently.
I found this was only really useful for a few months. It would be more useful if you wanted to make fresh baby food every day, but I found myself using my other blender to make larger batches so I could freeze them into small portions more often. It really just took up bench space, and now cupboard space.
Similar opinion? Write a review on ieatwords.com.au!
Rachel ZAU
- 5 reviews
good for preparing food,not easy to clean
we used the blender and steamer for preparing baby food since baby's six months,very convinient for preparing baby food as you just have to steam the food,flip over,and blend the food,however,the cleaning takes a while as a lot of small parts and non-reachable place,found a lot of mold in the water tank and have to descaling it regularly
Similar opinion? Write a review on ieatwords.com.au!
Jackie WinfreyNewcastle
- 9 reviews
- 1 like
A little pricey but works well
i was searching for the best steamer and blender to use, In comparison to other brands, I believe the price is a little over than the brands we know. Opting for what is the best for my newborn, i gave this one a try. I love that it doesn't require so much attention when I make some food. It automatically turns off after the food is ready.
1 comment
Philips S.Philips Avent
Thank you for sparing a couple of words on our combined steamer and blender, Jackie. It's great to hear that making delicious healthy babyfood isn't a hassle anymore! If you ever need us, don't hesita... Read more
te to contact us. Have a lovely day. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
MingBrisbane
- 6 reviews
Good and easy
When I had my no. 2 child, I was too busy and strugled to look after two young kids all by myself. I decided to get this combined steamer and blender, and was very glad that I chose it. It was easy and convenient to use, saved a lot of time and work. It was great
1 comment
Philips S.Philips Avent
Hi Ming,
We liked reading about how this device helped you in your motherhood journey! We can imagine it's a busy life with two little ones running (or crawling) around. ;) Thanks for sharing your ex... Read more
periences and you're always welcome in case you have any questions.Similar opinion? Write a review on ieatwords.com.au!
Andy S.Melbourne
- 7 reviews
- 2 likes
Easy all around!
This was really helpful for the first 3 months that my little bub started eating solids! I love how easy it is to use and that I can choose the consistency of the puree I'm making. Definitely a plus that I can just leave it running without worrying that the water would run out & burn the food. I just wish it was a little bigger so that I could use it until my bub is a toddler, or can make multiple batches at one go!
1 comment
Philips S.Philips Avent
Hi there Andy,
Good to hear from one of our fans! Thanks for sharing your feedback with us here and we wish you a pleasant day. ... Read more
Kind regards, The Philips Australia teamSimilar opinion? Write a review on ieatwords.com.au!
IllaSydney
- 8 reviews
- 3 likes
This is perfect makes a mom's life easy
I bought this secondhand as i was not sure how much it will be useful. I bought it from a mon who has two kids and she used for both for almost 1.5 year each but i must say Avent baby food maker was in very good condition. There was a little bit of dis colouration inside the top part of unit but it was working absolutely fine.
I used for around a year starting from when my baby was 6 month old to 1.5 years. I am working full time and find this makes my life so easy i did not had to wash 10 different utensils and the best part i don't have to...Read more
check it very often it will automatically beep when its done. This was really a best thing i have ever bought in last 1.5 year. I would highly recommend this to any mom who is looking to buy Baby food maker new or secondhand. Awesome product.1 comment
Philips S.Philips Avent
Hi there, Illa. Thanks a lot for leaving your feedback. We're very happy to see that it's been working so well for you! We hope it'll be ready for you again when the second baby comes. ;) Thanks a lot... Read more
for spreading the word as well, highly appreciated! Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Philips Avent Combined Steamer and Blender SCF870/21 compares to other Food Steamers
Know better, choose better.
huanhuanvictoria, 3133
- 2 reviews
- 3 likes
It's great for preparing meals to store and for mums!
I purchased this blender over 3 months ago from David Jones for just over $200. The blender works fabulously as it’s basically easy to use and just the right size. I was surprised at how well the blender works especially if you steam something it will automatically turn itself off rather than you needing to keep an eye on it to turn it off. The one negative I’d mention is when you grind meat it will get stuck due to the blender being made of cheap quality plastic hence making the clean up quite a pain. I got it mostly for the family as well as ...Read more
to pre-prepare meals to eat at another time and this blender made storing and defrosting baby meals easy as it comes with jars for me to store the meals in. I look after a niece and that's the main reason why I picked this model as it’s definitely good help for busy mums!1 comment
Philips S.Philips Avent
Hi Huanhuan,
Thanks for the elaborate review on our SCF870. This is very helpful to us and our other customers. Do let us know if you have any questions, we're here! ... Read more
Kind regards, The Philips Australia teamSimilar opinion? Write a review on ieatwords.com.au!
LovansaSydney
- 4 reviews
Awesome Stuff Every Mum Should Have!
I got this as a baby shower gifts, amazing stuff, as you can simply steam fruits or veges in it the blend it all in one. It's easy to use and clean, although sometime the lid might get stained from some strong fruits and veges. My kids passed the puree stage, but this worth to keep (for the next LO).
1 comment
Philips S.Philips Avent
Hi, Lovansa. Thanks for your five star-review. We really appreciate it!
Kind regards,
The Philips Australia Team
Similar opinion? Write a review on ieatwords.com.au!
EllaSydney
- 4 reviews
Great! Really helpful
I use it to Cook baby food everyday, Steam and blend
Can use to make milk shake and smoothies for adults
Easy to wash
But it seems too big to cook baby food
Every time I cook too much
Generally, it is very useful and it is worth to buy if have baby
1 comment
Philips S.Philips Avent
Hello, Ella. Thank you very much for your feedback. We greatly appreciate it. Have a nice day!
Kind regards,
The Philips Australia Team
Similar opinion? Write a review on ieatwords.com.au!
J . GVic
- 4 reviews
All in one machine makes baby food easier
Since my baby was 4 months old, I used this machine to do baby food. All I need to do is to wash the food and chop it . The blender works so well, the food is quite smooth . What's more, the machine is easily cleaned. I can save the time to do other house work. Just love it.
1 comment
Philips S.Philips Avent
We love your review! Great to hear the steamer and blender has been so perfect for you. :)
Kind regards,... Read more
The Philips Australia Team.Similar opinion? Write a review on ieatwords.com.au!
katiesydney
- 4 reviews
- 1 like
nice
quality is good and easy to use .when i have my first child,i bought this one for him, and now I use it for my second baby,.quality is good,i made solid for them everyday. and you can even made mash potato for yourself.
i would recommond to my friend .
1 comment
Philips S.Philips Avent
Hey Katie,
Thank you for your leaving a review behind. We're happy to hear the steamer and blender has been so useful for you and your children. :)... Read more
Kind regards, The Philips Australia Team.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Jacqueline A.asked
Hello! Can I steam chicken and veggies at the same time? And is it safe to cook them together? Thank you
2 answers
Philips S.Philips Avent
Hello Jacqueline,
Thanks for your question. It's certainly possible to steam both chicken and veggies both together, though keep in mind that you need to consider the different steaming times, for more info check out this link: https://philips.to/39Ls4j3. We further also want to emphasize that we recommend following your local food safety guidelines and cleaning the device before and after usage. We hope this answers your question.
Kind regards,
The Philips Australia Team
Philips S.Philips Avent
Hi Jacqueline,
Thank you for your questions. It is absolutely safe to steam chicken and veggies together. You can find specific instructions in the recipe booklet. Hope this helps. If you have any further questions, just let us know. :)
Lisseth C.asked
If I steam vegetables and meat what should be time and the amount of water? Considering that for vegetables is 15 min (150ml) and meat is 20 min (200ml). Additional to this is the steamer reaches 20 min should I stop it or should I wait for the beep?
If there is water remain represents a big issue? Thank you
1 answer
Philips S.Philips Avent
Hi Lisseth, thank you for your review. We recommend you to reach out to our product team, as they could answer your questions the best way. You could contact them with this phone number: 1300 363 391 from Mondays to Fridays: 9:00 am - 7:00 pm EST. We hope this information helps you!
Kind regards,
The Philips Australia Team
Yoovi G.asked
I forget to descale the tank after 4 weeks.I clean it around 7 weeks. Yes it was brown from inside.Can food get contaminated from it.
1 answer
Philips S.Philips Avent
Hi Yoovi,
Thank you for your question. If the tank is properly cleaned and it looks clear now it shouldn't be a problem. We do advise you to descale the tank more often from now on.
Kind regards,
The Philips Australia Team
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Philips S.Philips Avent
Hi Carla, we just replied to you in a private message.
Kind Regards,... Read more
The Philips Australia Team