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charSydney, NSW
- 13 reviews
my best friend
I bought this for my baby and I fell in love with it. Once steamed you can just blend it up no need to use a seperate steamer and blender making it very convenient for busy mums like me. Making it easy to prepare home cooked meals for baby. All easy to clean too
1 comment
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JordanCabramatta
Good
Hi team,
The product is good . I am using for my baby 10m. The food is nice and smooth . A little bit annoying for washing . When i washed the machine . I lost the clear rubber at the steam part . Where can i buy it ? Thx
1 comment
Philips S.Philips Avent
Hi Jordan,
Thanks for sharing your positive review with the world. :) We are happy if you are! We just replied to your submitted question. We would recommend to contact 1300 363 391 in order to get the part.... Read more
Kind regards, The Philips Australia teamSimilar opinion? Write a review on ieatwords.com.au!
lylyysydney
- 2 reviews
- 1 like
Compared to 4 in 1 avent steamer blender?
Just purchased the item and haven't used it yet, I am waiting for 2 weeks until my baby ready for solid. However I saw another product of "NEW Philips Avent 4 In 1 COMBINED Steamer Blender Healthy BABY food Maker"
Can you please advise the difference between those two and do I need to do exchange?
Thank you
2 comments
Philips S.Philips Avent
Hi there. Thank you for your question. They are quite similar, but the 4-in-1 steamer has the options to defrost and reheat your homemade meals. Other than that the 4-in-1 has a bit more capacity. If ... Read more
you'd like to see an overview of the two products, have a look here: http://bit.ly/2oOfTwY. It depends on your personal preferences on whether you'd like one more than the other. Hopefully this answers your question. Kind regards, The Philips Australia Teamthank you
Similar opinion? Write a review on ieatwords.com.au!
Find out how Philips Avent Combined Steamer and Blender SCF870/21 compares to other Food Steamers
Know better, choose better.
AndeeYagoona
- 2 reviews
- 1 like
Life saver!
I bought this one since my bub was at 5 months old and about to start with solid. I totally love it. I put all kind of veggies in, steam them then blend all together, very fast and convenient! She is now 7 months and I am still using it almost everyday.
1 comment
Philips S.Philips Avent
Hi Andee,
Thanks for sharing your enthusiasm here with us. We're very happy to see you find it so useful! :) ... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
ShaizSydney, NSW
- 25 reviews
Very good product
we bought this one from Dick Smith couple of weeks before it closed down. got it really cheap but bit worried about warranty etc. However it has worked really well and no complaints. It is used very regularly and it never let us down. fully recommend this machine, really worthed.
1 comment
Philips S.Philips Avent
Hey Shaiz,
Thank you so much for taking time to write your review. We're really happy to hear you like your Avent Steamer and Blender and that you would recommend it to someone else. That means a l... Read more
ot! Please do not hesitate contacting us at 1300 363 391 if you have any other questions about it. :)Similar opinion? Write a review on ieatwords.com.au!
Franky101Canberra
- 8 reviews
- 1 like
- Verified purchase
An absolute life saver for transitioning to solids
I LOVE LOVE LOVE my steamer-blender. It's hands down my absolute favourite baby-related purchase and the one thing I could not do without! I was committed to making homemade baby food, but SO incredibly tired of being up to my elbows in pots, pans, steamer baskets, sieves, and using SO much water to make purees. I bought it on the recommendation of a shop assistant at Baby Bunting (she probably sensed my desperation!) and it honestly saved my sanity. It is SO easy to use - just cut up whatever you want to steam into small (1 - 2 cm) pieces and ...Read more
put it in the jug; fill up the steamer/blender with as much water as you need (amount of water = steaming time); put the jug into the 'steam' position and turn it on; when done, flip the jug over into the 'blend' position and blend it all up! You can do fruit, vegetables and meat. Hardly any dishes to do. It's also very compact and doesn't take up much bench space. A few tips: * take a copy of the steaming times from the manual and stick it on your fridge - this tells you how much water to use, and I referred to mine ALL the time! * you HAVE to keep it really clean. Follow the instructions in the book and clean it regularly, otherwise you will get food stains and other build up. To descale (just like you would with an electric steam steriliser for bottles) you can use a solution of vinegar + water, or citric acid + water (citric acid can be found in the baking aisle of the supermarket, near the baking power). It's easy to clean, you just need to do it regularly. * I didn't like to steam meat on its own; I'd do meat and vegetables together. Mix everything up in a bowl first - the uncooked meat (especially chicken) tends to clump together in the steamer and won't cook properly if you don't break it up. * the blade is VERY sharp - be careful when washing, and make sure you put it somewhere safe to dry (where you're not going to cut yourself accidentally) * forgoe the expensive baby food storage containers and just use ice cube trays! When full, the steamer/blender makes A LOT of puree. Pour the puree into ice cube trays, freeze and when ready, pop the cubes into tupperware containers or snap lock bags. So easy and perfect puree portion control! Even though my little one has moved beyond the puree stage, I still use it to do apples and even to make smoothies. It may not be an 'essential', but it's a huge time & water saver, and makes it SO easy to make big or small batches of puree of any kind. Definitely took the stress out of transitioning to solids! I'd buy this again in a heartbeat!1 comment
Philips S.Philips Avent
Hi Franky,
Thank you for your review, it's great to hear how much of a difference this product made for you! Sounds like your little one has been very lucky and had the most delicious meals and pur... Read more
ees. You mentioned your child already eating solids now, if you are looking for more inspiration though you can find more recipes here: http://philips.to/2le5Cq7Similar opinion? Write a review on ieatwords.com.au!
Missing parts - still havent been able to use!!
I purchased this brand new from babies r us almost two months ago. First of all it was missing the instructions and recipe booklet. I finally receive this in the mail and now on reading the instructions I see the valve is missing. Now I have to sort this out in the small breaks I get from the little one. Who knows how well this product works! They cant even manage to package it properly so I cant imagine hiw horrible it is made.
1 comment
Philips S.Philips Avent
Hi Pam,
Sorry to hear about your negative experience with our product. Have you been in contact with the shop where you purchased it yet about the missing part? If you'd like any further help feel f... Read more
ree to contact us directly at 1300 363 391 for Australia or 0800 658 224 for New-Zealand.Similar opinion? Write a review on ieatwords.com.au!
Jose. NSydney
Was loving it until it blew up third time of using it.
This product is awesome, was making life so much easier not having to use all different appliances- all in one product!
However, extremely disappointed as the third time of using it, it blew up the blender still works just not the steamer. Water leaks from bottom.
Purchased at babies r us.
1 comment
Philips S.Philips Avent
Hi Jose,
We're glad to you actually liked your Steamer and Blender but what a pity that it broke down. We'd like to see if there's anything we can do to help you. Please call 1300 363 391 to get in... Read more
touch with our product specialists. They might be able to assist you further on this.Similar opinion? Write a review on ieatwords.com.au!
DaizSydney
Was perfect till it blew up second time using
I was really enjoying the ease of this appliance howeve only the second time using the base started leaking water and smoke raised from the base I followed the water allocation per manual very disappointed as I just started my daughter on her solids this week. I take it the machine is faulty as the steam option light won't go on anymore but the blender still works. Apart from that this appliance is ideal and love the ease.
3 comments
Philips S.Philips Avent
Hello, thank you for your review and sharing your feedback with us. We are sorry to hear what happened, and we can imagine that this is not a nice surprise at all. As we would like to bring you in con... Read more
tact with our local product specialists for further assistance and investigation of this matter, we have just sent you a private message with a couple of additional questions. We look forward to hearing from you. Kind regards, The Philips Australia TeamI must say Phillips acted very quickly and were prompt with all the private messages. I took it back to baby bunting for a replacement which was issued right away after they did some testing on the ap... Read more
pliance. Can't wait to make my daughter her food again If my first appliance wasn't faulty it definitely would of got 4.5 stars for what this machine offers. Small downside sweet potato after one time stained inside of the blender, apart from that it's perfect.Philips S.Philips Avent
Hi again Daiz,
We're happy to hear you were able to get a replacement unit. We think your daughter can't wait to get her delicious food either. ;) ... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Philips Avent Combined Steamer and Blender SCF870/21 compares to other Food Steamers
Know better, choose better.
Steam sound does not work + Blender does not work!!
I purchased Avent SCF 870/20 and suddenly after 2 months of use the steamer sound (when the steaming is over) is not loud any more - it look like if the water broke in the machine. A day after a blender stopped working at the moment. Every use od a product was proper like it is said in a product manual...........
1 comment
Philips S.Philips Avent
We can imagine that this is not what you expected, Jashko. There can be several reasons why the steam function does not work (properly):
- There is too much scale in the water tank. ... Read more
Descale the water tank. Here you can find out how to do that: http://philips.to/2gEbXIh - After one steaming cycle, the device needs about 10 minutes to cool down until a new steaming cycle can be started. Try again after 10 minutes. - Make sure you have positioned the jar in the right way (steaming position). If this doesn't help, please reach out to the service team via (AU) 1300 363 391 or (NZ) 0800 658 224. Our team would like to see what they can do. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
MOULD!!!! despite following manufacturer's instructions
The first couple of weeks I was very excited about this baby food maker. It is so easy to use and I really enjoyed preparing baby's meals with it. I followed the manufacturers instructions and always left the lid of the steam chamber open in order for it to dry thoroughly. Despite those efforts after only three weeks the chamber started to develop a burned smell. When I rinsed it with water the water came out dark black - MOULD! I was deeply worried, used citric acid and several cycles of vinegar until the water/steam was clear again. However o...Read more
nly two weeks later I am experiencing the same problem again - burnt smell and MOULD building up. As much as I would love to continue using the baby food maker, at this point I am afraid of risking my baby's health. Very disappointing5 comments
Philips S.Philips Avent
Thank you for sharing this experience with us, Misspapua.
It’s regrettable to hear that you’ve been having problems like this with your SCF870. Please know that we take an occurrence like this very ... Read more
seriously, as safety for the users of the product and its quality are to the utmost importance to us.Thank you Avent for your immediate response, this is highly appreciated.
Philips S.Philips Avent
Hi again,
We're here to help! :) We just replied to your private message as well. ... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
MarijaSydney
It's OK except burnt plate and smelly baby food
I loved the product at the beginning, it has been great for making food for my baby. After a while I have noticed burnt smell coming out of the steam vent after steaming fruit and the food had burnt taste. I've inspected and noticed the plate inside the water hole was completely burnt, and I have it less than a month.When I reached their customer service I was told to try descailing with citric acid. I was surprised because it was less than a month having this appliance and in the instruction says to be descaled once in four weeks. However, I u...Read more
sed the whole pack citric acid, tried with white vinegar as per instruction in the manual but nothing worked..My husband opened it and the plate was completely burnt..It was easy to clean it with a wipe. Now I am using it, but after each steaming process I descale it with citric acid and still dirty water comes out of the water tank. At the end of each week I get my husband to reopen it and it is the same picture(I took photos)..burned plate...I was really excited when I bought it..but it's just a hassle cleaning it...otherwise I will end up with smelly baby food, which I am not happy at all..:(1 comment
Philips S.Philips Avent
Hello Marija,
Thanks for reaching out and for clearly explaining what happened so far. We would like to forward this to our product specialists for them to assess the situation. Could you please send... Read more
us a private message including your phone number, email address and the serial number of the device? You can probably find this on the bottom of the device. Could you also tell us where you are based?Similar opinion? Write a review on ieatwords.com.au!
Works and the light is on, then it stops
Hello Team,
My philips Avent was stored for 2 years and when trying to use it,the light is on,and then after a couple of minutes it makes a beep sound and stops. I usually follow the same steps and cut the vegetables into small parts and put the water as required. Any idea how to fix it?
Thanks
1 comment
Philips S.Philips Avent
Hello Sameha,
Thank you for reaching out to us via Product Review. We would like to help you with your Philips Avent Combined Steamer and Blender. It is very important to clean the device properly... Read more
before you use it again, because you haven't used it for a long period. Did you also tried to descale the machine? This might solve this issue you're experiencing.Similar opinion? Write a review on ieatwords.com.au!
Su_123Sydney
Useful whilst it blends.
I like this steamer blender because it is an all in one gadget.
However, the green blender attachment (where the grip is to the machine) does not attach well to the mug, and thus does not blend well.
Not sure if that is supposed to be the case as it was not when it started
1 comment
Philips S.Philips Avent
Hello Su,
Thank you for your review on Product Review. You should be able to blend properly with your AVENT device. ... Read more
We would like to look into this issue and assist you. Could you please contact us at 1300 363 391? You could also contact us for assistance on Facebook or Twitter @Philipscare. Have a nice day! Kind regards, The Philips Australia Team.Similar opinion? Write a review on ieatwords.com.au!
SunfloweSydney
- Verified purchase
Great product except burnt stainless steel plate!
This product had been great for past 2 months to make foot for my baby. However I have noticed burnt smell coming out of the steam vent after steaming apples (and I waited 20 mins after it was finished steaming to take the jug off the machine). Upon inspection, I noticed the plate inside the water hole was completely burnt!!. I'm awaiting response from their customer service to know what I need to do/what they can do.
Another bad point is that the plastic lid is very difficult up clean when they stain. There are so many grooved on the lid that it's very difficult to get to those areas! Otherwise I really like using this product (other than the burnt steam obviously).
1 comment
Philips S.Philips Avent
Hi there,
We're sorry to hear this happened to your Steamer and Blender. Are we correct that you're already in contact with our service centre? If not, we kindly ask you to provide us with your e-ma... Read more
il address and phone number so we can pick this up as soon as possible.Similar opinion? Write a review on ieatwords.com.au!
Find out how Philips Avent Combined Steamer and Blender SCF870/21 compares to other Food Steamers
Know better, choose better.
HebaCairo
Plastic melts in baby food
I was so excited about this product and recommended it very highly to everyone I know. Today however I was preparing sweet potatoes and carrot for my 6 month old babies when I noticed a strange smell and it turns out that the plastic on the blender's knife was melting. Needless to say, I threw away the food and I'm very disappointed. I thought I was providing my children with healthy meals that were so much better than prepackaged food but now I lost faith in avent products.
3 comments
Philips S.Philips Avent
Hi there, first of all: thank you for providing us with this feedback here. We believe it goes without saying that this definitely shouldn't happen with our product. Our local team would like to get i... Read more
n touch with you to help out, would you mind sharing your contact details with us through a private message? Hope to hear from you soon. Kind regards, the Philips Australia team.Kindly inform me how can I contact the local team
Philips S.Philips Avent
Hi Heba, thank you for getting back to us. We'll send a private message to you, then you'll be able to find us that way.
Kind regards,
The Philips Australia Team
Similar opinion? Write a review on ieatwords.com.au!
Third child and still going.
I have loved this machine. It's so easy and simple. I've been using it now for four years (three children under the age of four).
It's not big so storing it hasn't been an issue.
Even used it to make mash potato for my husband and I.
Never regretted purchasing it.
1 comment
Philips S.Philips Avent
Hello Dee. Thanks for the kind words. We are very glad to read that it has been part of the family for that long. :) We can imagine it's convenient to have this device, having 3 children! Do let us kn... Read more
ow if something happens or if you have any questions.Similar opinion? Write a review on ieatwords.com.au!
IoanaBucharest
It is a good product, perfect for my baby, but it broke in just 3 months
We love all the Phillips Avent products for my baby. It steams ok all the vegetables for my baby, but last week after the steaming, when I wanted to blend, it made a horrible noise, the little knifes didn't spin and so the two connections that made the knife spin got broken. Hopefully they can help me here in Romania, I sent the product back. I wait for the response.
1 comment
Philips S.Philips Avent
Thank you for your review here Ioana, what a pity that the device broke down. Happy to hear you love our Avent products though! We’re sure that the local team will be able to help out with this, pleas... Read more
e let us know here if there’s something we can do for you from here. We’re happy to help where we can. :-) Kind regards, the Philips Australia team.Similar opinion? Write a review on ieatwords.com.au!
MariaSydney
Steamer is great. Blender is good....when it works!!
I've only just recently bought this and have used it only once. Yesterday I wanted to steam and blend some carrots. It's steamed it ok but for the life of me, could not get it to blend!!!! I've read and re-read the manual, made sure the jug is not full, tried it when the motor is cold, after a couple of mins when steaming finished, checked the lid is on correctly, checked the blades, I can't think of anything else and the troubleshooting section in the manual doesn't help!!
3 comments
Philips S.Philips Avent
Hi Maria, thanks for taking the time to post your review here. Sorry to hear the blender doesn’t seem to be working, it sounds like you already checked whether everything is assembled well. Our team o... Read more
f product experts might be able to help you out with this, if the device should be faulty they can also help out. You can reach out to them at 1300 363 391. Kind regards, The Philips Australia team.I have to commend Phillips Avent for their action on this. They were able to replace the jug as it was faulty and hence why it stopped working. It was a bit of a long drive to their office (an hour aw... Read more
ay) although I chose to drive there rather than post the blender back in order to save time (it was replaced on the spot).Philips S.Philips Avent
Great news Maria, happy to read that the jug was replaced!
Kind regards,
the Philips Australia team.
Similar opinion? Write a review on ieatwords.com.au!
DonzLWMelbourne
- 2 reviews
- 1 like
EXCELLENT - easy to use
This is one of the best products I have purchased! I'm not a great cook so this is perfect for me. Just wash veggies or fruit, chop them, steam then blend, it's so easy.
The booklet is great with easy to follow instructions (water measurements etc) and has a few great recipes to try.
I'm wondering if White is the best colour for the lid though as carrot has stained it. That said, it in no way impacts the use of the machine.
To start with, dissembling Thd lid parts, to clean, is a little tricky but becomes second nature in no time.
I also found it more tricky to clean meat from inside the lid but, again, becomes second nature (best to soak it immediately after use before washing).
I love this machine!
1 comment
Philips S.Philips Avent
It sounds like we’re dealing with a fan here. Thank you so much for your compliment and your valuable feedback. We hope you make will many more delicious meals with your machine.
Kind regards, ... Read more
The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Amyasked
Hi there,
I have a 3 in 1 Phillip Avent steamer blender, bought in Australia. It has been working fine and I absolutely loved it. However the blend function does not work properly now, the blade does not seem to spin when I turn on. I am in vietnam, is there a number I can call to get support?
1 answer
Philips S.Philips Avent
Hi there, thanks for asking. You can contact our local colleagues here: https://www.philips.com.vn/c-w/support-home/support-contact-page.html#n62Contact=MOTHER_AND_CHILD_CARE_GR
Please know that the support in English might be limited.
Hope this helps!
Kind regards,
The Philips Australia Team
Jacqueline A.asked
Hello! Can I steam chicken and veggies at the same time? And is it safe to cook them together? Thank you
2 answers
Philips S.Philips Avent
Hello Jacqueline,
Thanks for your question. It's certainly possible to steam both chicken and veggies both together, though keep in mind that you need to consider the different steaming times, for more info check out this link: https://philips.to/39Ls4j3. We further also want to emphasize that we recommend following your local food safety guidelines and cleaning the device before and after usage. We hope this answers your question.
Kind regards,
The Philips Australia Team
Philips S.Philips Avent
Hi Jacqueline,
Thank you for your questions. It is absolutely safe to steam chicken and veggies together. You can find specific instructions in the recipe booklet. Hope this helps. If you have any further questions, just let us know. :)
Lisseth C.asked
If I steam vegetables and meat what should be time and the amount of water? Considering that for vegetables is 15 min (150ml) and meat is 20 min (200ml). Additional to this is the steamer reaches 20 min should I stop it or should I wait for the beep?
If there is water remain represents a big issue? Thank you
1 answer
Philips S.Philips Avent
Hi Lisseth, thank you for your review. We recommend you to reach out to our product team, as they could answer your questions the best way. You could contact them with this phone number: 1300 363 391 from Mondays to Fridays: 9:00 am - 7:00 pm EST. We hope this information helps you!
Kind regards,
The Philips Australia Team
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Philips S.Philips Avent
Hello Char,
thanks so much for your positive review! It makes us very happy to hear that the Avent Steamer Blender makes your life a little easier:) ... Read more
Kind regards, the Philips Australia Team