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Philips PowerLife Steam GC2920
Not a good iron
This iron sticks to everything. It doesn't matter how much you turn it down it sticks to every garment. Then i am forever trying to clean the soleplate. Which is not an easy task at all. This iron has not been good from day one. I am very frustrated with this product.
1 comment
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Last Philips product for me
Bought this iron, (plus another Philips product), due to brand name.
Only used shop bought ironing water with it. Ok for about a year, then a brown sludge substance, rust coloured, started coming through the steam holes, staining the clothes. Also appeared as though there were bits of metal in it as well. Put the iron through a cleaning cycle, and could never rid the iron of this sludge deposit. Water in the reservoir always looked clean, but still the brown sludge continued to appear.
Also had a tendency to stick to clothing even when using lower temperatures.
In the bin with the other Philips product.
3 comments
Philips S.Philips
HI there. That's odd, a descaling cycle should do the trick. If that didn't help, maybe our colleagues at 1300 363 391, option 1 (for Australia) or at 0800 658 224, option 1 (for New Zealand) are able to help out.
Hi, not sure what support could have been given over a phone, other than take it to a service centre, and as it was out of warranty, I elected to dismantle to see if any repair could be affected. Not possible, so it was discarded.
Philips S.Philips
Fair enough, although our team might have been able to help you out or meet you halfway somehow. Without making any promises that is, though. :) If you require our assistance at any time, please call ... Read more
us at the earlier mentioned number. Kind regards, The Philips Australia Team
Similar opinion? Write a review on ieatwords.com.au!
kestns
- 18 reviews
- 3 likes
Pretty terrible
Have been through many Phillips irons and always been happy however this one quickly became covered with back, sticky residue which despite trying a few different chemicals to remove is firmly stuck. While searching for this solution I came across a piece of advice "Buy a decent quality iron with a non-stick plate. A good iron will offer more reliable combinations of heat level and steam making it easier to successfully iron the sort of fabric which leaves a black deposit on the base of the iron. If you must wear clothes containing artificial f...Read more
ibres the quality of the iron becomes critical as they can be remarkably difficult to get smooth without using a heat level which causes some melting of the material onto the iron". So after a few weeks am off to buy another one - with a non stick surface!Similar opinion? Write a review on ieatwords.com.au!
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Philips S.Philips
Hi Sharon. We appreciate you taking the time to write a review and can imagine your frustration when garments keep sticking to the sole plate. Usually this indicates that the temperature is set too hi... Read more
gh, but since you mention that changing the temperature doesn't work, we'd like to look into this further. We advise you to reach out to our customer service centre so that they can assist you further. If you're based in Australia you can reach them on: 1300 363 391. For New Zealand the number is: 0800 658 224. Kind regards, The Philips Australia Team