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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.



Reviews

3.5

55 reviews
5
(14)
4
(18)
3
(9)
2
(7)
1
(7)
  • Build Quality
    3.0 (2)
  • Value for Money
    4.5 (2)
  • Ease of Use
    5.0 (2)
  • Cleaning & Maintenance
    4.0 (2)
  • Product is used
  • Noise Level
    4.5 (2)
  • Pet OwnerYes (1) · No (1)
  • Clogging Issues Yes (0) · No (2)
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Value for money

published
1 comment
Philips
Philips S.Philips

Thanks for your kind words and the valuable feedback Candice! :) We hope you enjoy your vacuum cleaner for years to come.

Impossible To Get Replacement Parts.

published

I have tried every avenue to get a replacement kit for this vacuum and to no avail. I even contacted Philips directly and they sent me to a place 1000 km away that has the part. With postage, the part cost almost half the price of the vacuum! The ridiculous thing was that the part is the filter which Philips recommends is to be replaced every 12 months. Buy a Philips product if you like hassles.



1 comment
Philips
Philips S.Philips

Hello S. Roberts. We understand your concern. Thanks for reviewing the item. Could you tell us where you are from? We'd like to verify with our local colleagues what's possible.

Mary

Mary

  • 6 reviews
  • 1 like

Great product, great price

published

After trying quite a few bagless vacuum cleaners & continuing to buy bags for my old favourite, I decided to buy the Philips PowerPro Active 2000w, purchased at Target on-line. What a great decision. Small, compact but not flimsy but the suction, wow, sometimes I have turn it down it has so much power. Works well on all surfaces.
I did purchase an upholstery brush separately as it doesn't come with one unfortunately.
I highly recommend this unit & I have tried lots!!!

1 comment
Philips
Philips S.Philips

Hello Mary, we're very glad to hear you're so pleased with your product! Thank you for taking the time to give us valuable feedback. Kind regards, The Philips Australia Team.



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Lotus

LotusMelbourne

  • 7 reviews

Highly recommended!

published

After other brands and models have let us down over the years, this model is a welcome change.
Powerful suction, collects heaps of dust/dirt easy to empty - and operates quietly !

1 comment
Philips
Philips S.Philips

That are some kind words. Thank you for reviewing!

EA121

EA121Cambridge Gardens

  • 2 reviews
  • 6 likes

Too much trouble to get replacement filters

published
2 comments
Philips
Philips S.Philips

Hi there, we are very sorry to hear about your story. This isn't something that should be so difficult and take so long. Could you please email us this issue, so we can see what we can do for you? Thanks! ([email protected])

EA121
EA121

Finally the filter replacement kit is available online through Target, hopefully they will keep them in stock.

cnf97

cnf97Brisbane

  • 2 reviews
  • 1 like

Wanted to love it; too much trouble just to get it to do what it's supposed to do

published
8 comments
Philips
Philips S.Philips

Sorry to hear about the difficulties you’ve experienced. If the place of purchase does not stock replacement filters for the Philips FC8635 Vacuum Cleaner, please contact our spare part distributor on 1300 363 391 (Option 7).

cnf97
cnf97
cnf97
cnf97

*I meant to write that I haven't been able to use this vacuum for three months

Amy 32

Amy 32Sydney

  • 2 reviews

Terrible Vacuum

published

I used this vacuum once and it was ok but not great. Lost suction after using it once and the head of the vacuum just pushes the dirt around instead of sucking it up. I find that I have to leave the machine on full power as it has three floor settings and I still need to disconnect the head and use the hose to pick up fluff, crumbs and other things on the carpet.

I used a Dyson after using the Phillips and it just worked like a vacuum should. Was very disappointed as I thought that Dyson can't be the only company to make excellent vacuum cleaners.

Would not recommend this product to anyone. Save your money and buy a Dyson. As there is no way the Philips would last as long as a Dyson.

1 comment
Philips
Alex S.Philips

Great -- if you don't have small children.

published
1 comment
Philips
Philips S.Philips

Disappointing vacuum

published

Bought this Philips vacuum after the superseded model failed after 3-months. We only have a small apartment with minimal dust and no pets. The rubber seal within the plastic canister broke after one use and the vacuum lost its suction. It is very disappointing and we won't be buying a Philips vacuum cleaner again.

1 comment
Philips
Philips S.Philips
Barrel Vacuum Cleaners

Find out how Philips PowerPro Active Bagless compares to other Barrel Vacuum Cleaners

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wip12

wip12AU

  • 6 reviews

Powerfull !!

published

This vacuum cleaner is really powerful and easy to clean. I had a standard vacuum cleaner with bag before. Was shocked as I cleaned with my new one as it cleaned much better.... And I thought it was clean before... After a few months I am still happy with it. I bought it in Target for less than 200 AUD.
the power
nothing wrong so far

1 comment
Philips
Philips S.Philips
Melanie Molybdenum

Melanie MolybdenumAuckland, New Zealand

  • 3 reviews
  • 2 likes

Average suction

published

I think the suction on this machine is pretty average, especially for cat hiar. I would rather have spent more money and got a Dyson that has super-powered suction. The good thing about this machine is that it's easy to use. It is small/compact and it comes with a washable filter.
Good washable filter
Poor suction

2 comments
Philips
Philips S.Philips

Thanks! I am slowly making peace with this machine.

Jamie G

Jamie GGreater Melbourne (Outer), VIC

  • 8 reviews
  • 1 like

This vacuum cleaner sucks

published

Which what a vacuum cleaner is supposed to do. Simply the best vacuum cleaner I have ever owned. The only thing I regret about buying this vacuum is all the other cheap and nasty vacuum cleaners I have previously owned. It is well designed, well built, easy to clean and easy to use. I enjoy using it - and I hate vacuuming.
Great suction, good length of lead, easy to clean, tracks well and makes little noise
Nothing at all

1 comment
Philips
Philips S.Philips
Brett

BrettHobart, Tasmania

  • 2 reviews
  • 2 likes

Average for pet hair

published

I bought this vacuum cleaner after reading many positive reviews on its ability to pick up pet hair, but found that most of the time it would just push it around and get stuck on the head. If this vacuum came with a power head, or at least a turbo head, I am sure it would do better, but as I bought it on special I'm not overly disappointed. Another small gripe I had was if you are not careful while disconnecting the canister it has a tendency to dump a handful of dust out of the hole which the hose connects to. Apart from this, the good points are that it has strong suction for the whole width of the head, the power cord is generously long (9m), and it is fairly light weight with an aluminium main hose.

Bunny

BunnyAustralia

  • 4 reviews
  • 3 likes

Fantastic suction, Compact, Pleasantly surprised me.

published
1 comment
Philips
PhilipsPhilips

Dear Bunny, thank you for your extensive review and the 5 stars! Happy to read you are pleased with your Philips vacuum cleaner. Have a great day. Kind regards, the Philips Floor Care team.

Just a customer

Just a customerSydney

  • 3 reviews

Powerful suction for its size and lightweight.

published

I have the PowerPro Active with Parquet model. Impressive product and definitely is the bang of the buck. The build quality is above average. It's small, lightweight and yet with a huge suction power with 4 levels to adjust. It does suck up the carpet while you put it over half the power! It's bagless too and come with HEPA filter that is allergy friendly. And it also comes with 2 years warranty.

1 comment
Philips
PhilipsPhilips
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Find out how Philips PowerPro Active Bagless compares to other Barrel Vacuum Cleaners

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Page 3 of 3
See all Philips PowerPro Active Bagless reviews

Questions & Answers

Sue J

Sue Jasked

PowerPro Active Bagless

Hi, I am needing to replace the pre motor filter for vacuum cleaner. I am not able to buy in nz, unless I pay extreme postage and shipping costs. Is there anywhere I can buy direct from. My model number is FC8761/72 thanks

1 answer
Philips
Philips S.Philips

Hi there Sue, thanks for asking and sorry for the late reply. We advise you to contact our Spare part team here for further assistance: https://www.philips.co.nz/content/B2C/en_NZ/support-home/support-contact-page.html

They should be able to assist you further and if not please let us know.

Kind regards,
The Philips Australia Team

Nancy

Nancyasked

PowerPro FC8632/72

Hi, I tried to buy a replacement filter kit as mine is full of mold and stinks. I called the above customer service number and was advised to call Optimum Electronics Solution. They gave me $15 for Motor filter, $6 for the exhaust foam filter and another $15 for freight, whereas Target has the whole replacement filter kit for $14. Unfortunately not available in the stock. Could you please advise where I can get one, which costs around $14-15? Appreciate your assistance.

2 answers
Philips
Philips S.Philips

Hey Nancy,

Please have a look here: http://bit.ly/2lCRnf6. If you click on the 'Target' button, you'll find the purchase link for your replacement kit. :)

Kind regards,
The Philips Australia Team

Rayray
Rayray

Mine has gone moldy and smelly too. And I always dry it out properly. Not very good at all when its suppose to be a washable component! Now I have to fork out for a new filter after following washing instructions exactly... Rubbish!

Anisha

Anishaasked

PowerPro FC8631/71

Hi,
I am planning to buy this vaccum but looking at the review most people are dissatisfied with the fact filter is not available easily. Just wanted to know how much does the filter cost and how frequently we need to change it?

3 answers
interceptor
interceptor

Here in NZ Briscoes sells kit for around $17-24 NZ. With regular clean and wash 1 kit can last up to 1 year depending how often and how much filth you have to vacuum. For me filters were list of the problem. Shonky extendable tube and USELESS attachments are much more frustrating. I certainly will never buy Philips junk again.

Philips
Philips S.Philips

Thank you for reaching out, Anisha. Could you contact us about this via (AU) 1300 363 391 or (NZ) 0800 658 224? We'd like to sort this out for you, so you can make a good choice. :-)

Kind regards,

The Philips Australia Team

markir
markir

I am in NZ too - and can confirm filters are stocked (as above). Most of the people having trouble finding them are posting from AUS (Phillips rep might like to clarify why they seem to be hard to find there). I'm cleaning/washing the foam filter every 2-4 weeks, and have washed the actual HEPA (the rest of the filter body) once. I was a bit apprehensive as the documentation is ambiguous about which Phillips models have washable HEPA.

I would agree with interceptor above that the robustness of the tube and attachments could be better. So far I've had no problems (haven't had the cleaner that long mind you), but it should be noted that if you are rough attaching/detaching them you will break something!

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