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2 questions from our users

Anisha

Anishaasked

PowerPro FC8631/71

Hi,
I am planning to buy this vaccum but looking at the review most people are dissatisfied with the fact filter is not available easily. Just wanted to know how much does the filter cost and how frequently we need to change it?



3 answers
interceptor
interceptor

Here in NZ Briscoes sells kit for around $17-24 NZ. With regular clean and wash 1 kit can last up to 1 year depending how often and how much filth you have to vacuum. For me filters were list of the problem. Shonky extendable tube and USELESS attachments are much more frustrating. I certainly will never buy Philips junk again.

Philips
Philips S.Philips

Thank you for reaching out, Anisha. Could you contact us about this via (AU) 1300 363 391 or (NZ) 0800 658 224? We'd like to sort this out for you, so you can make a good choice. :-)

Kind regards,

The Philips Australia Team



markir
markir

I am in NZ too - and can confirm filters are stocked (as above). Most of the people having trouble finding them are posting from AUS (Phillips rep might like to clarify why they seem to be hard to find there). I'm cleaning/washing the foam filter every 2-4 weeks, and have washed the actual HEPA (the rest of the filter body) once. I was a bit apprehensive as the documentation is ambiguous about which Phillips models have washable HEPA.

I would agree with interceptor above that the robustness of the tube and attachments could be better. So far I've had no problems (haven't had the cleaner that long mind you), but it should be noted that if you are rough attaching/detaching them you will break something!

Wendy

Wendyasked

PowerPro FC8631/71

Has this model vacuum cleaner got a HEPA filter please?

3 answers
Mary
Mary

Yes it does.



Lotus
Lotus

Full specs are here http://www.philips.com.au/c-p/FC8631_71/powerpro-active-bagless-vacuum-cleaner-with-powercyclone-4-technology/specifications

Philips
Philips S.Philips

Hi Wendy, thanks for asking. If you are looking for replacement filters, please go to Target or Godfreys and they will be glad to assist you. If not available please follow the link below:

http://www.sselectronics.com.au/fc8058/sf/pl.php?resetbrand=1

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