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Philips PowerPro FC8470/01 Questions & Answers
1 question from our users
darkhorizonasked
Hello Philips! I have been using the Powerpro compact FC8471 without issues for 2 months (it is brand new) and by accident, I vaccumed water that was in a carpet! After that, the engines starts but the machine just doesn't vaccum. Also, I noticed a new sucking sound every time I turn on and off the device and that the engine (which works) sounds less powerful. Anyhow, the machine doesn't vaccum. Please help me and tell me if there is something I can do other than disassembling and drying everything? Thank you for your time. Kind regards, Diego
2 answers
Philips S.Philips
Hi there. Thanks for reaching out and for clearly describing what happened. We understand your concern. We would recommend to get in contact with our colleagues at the customer care centre. You can reach them at: 1300 363 391 for Australia or at 0800 658 224 for New Zealand. Please let us know if you are from a different country, so we can find you the right team to contact. :)
Hello. Thank you for your reply. I am from Argentina. Please, refer me to the right team. Best Regards, Diego
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