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Philips S9551/31
I have used Phillips Shavers for 40 years and I was sold on the quality. Bought them for my son's as teenagers. Need a shaver get a Phillips, too easy. Well couldn't get new heads for my old shaver so went to shaver shop about a year ago and they sold me a cheaper model of the 9000 (without the bath). It would fall apart in my hands daily and I would search for the head pieces on the floor!Those orange plastic retainer clips were useless. After 2 weeks returned to Shaver Shop and luck was in, the Area Manager was in store. Despite my recei...
Read morept she accused me of buying it on the net and dismissed me. Wife stepped in, sent me back and the lovely assistant, sucker that I am, replaced it with the S9551/31 and I paid the upgrade difference. I can report it is the same piece of junk, it falls apart frequently and does the worst shave ever. It feels and acts like a cheap piece of junk. Sorry I am never buying another Phillips Shaver and am never going to the Shaver Shop again.
Thank you for your reply I will get in touch
- 5 reviews
- 2 likes
i posted a comment on my last Philips 9000 on 27 Feb 2015. Philips customer service were excellent and arranged a full refund. I replaced the Philips with a Panasonic. Yesterday I bought a Philips S9551. So far I am absolutely delighted to be back with the Philips. There was nothing wrong with the Panasonic. It just didn't do it for me.
Hi Jon, welcome back to the Philips team, we missed you. It's awesome to hear the shaver is doing its job so well. Happy shaving and enjoy your day!
Kind Regards,...
Read more The Philips Australia Team.Questions & Answers
Hi.
The rinsing phase works fine, but then the drying phase does not start. It goes then to completion. The shaver and cleaning system is new.(S9551/63). What can I do to make it work please?
Regards
Klaus
Hi Klaus, thanks for sharing your question with us. That shouldn't happen of course. Our product team would gladly take a closer look at it for you. Feel free to reach out to us on Facebook and/or Twi...
Read moretter (@PhilipsCare) for further assistance. Alternatively, you can contact our support team by phone on: 1300 363 391. Kind regards, The Philips Australia Team
Hi,
Thanks very much for your answer. I will now contact the seller to see if they can replace it.
Thanks again....
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Details
| Category | Men's Electric Shavers |
|---|---|
| Manufacturer Warranty | 2 year(s) |
| Release date |
Other Men's Electric Shavers
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Hi Alex,
Thank you for your taking the time to share this experience. It's most certainly unfortunate to read about this. Seeing Philips shavers have been part of your life for such a long time. Plea...
Read morese know that we'd like to see how we can improve on your latest experience with our shavers. Therefore we'd like to ask to get in touch with us on 1300 363 391 (AU) or on 0800 224 658 (NZ).