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PhoneBot Online store
Reviewer Photos & Videos
Very kind service and trustworthy
Needed to replace phone purchased online, instore staff were very kind and went the extra mile to help transfer photos etc. They were able to replace the phone right away. Recommended.
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mark p.Greater Melbourne (Outer), VIC
Great purchase
After a slight hiccup with a returned iphone the new phone was quickly dispatched and received within two days. Thanks to Adam for his professional service and the new purchase is great!
1 comment
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4.9(452)Unhappy costumerGreater Melbourne (Metropolitan), VIC
Thieves
I ordered a iPhone 7 online and it arrived faulty. I sent it back (15 $ delivery) and got a notification from the post that it had been delivered. Since then I haven’t got a new phone and they’re not answering my multiple emails and phone calls. But they still have my phone and my 400$! NEVER ORDER ANYTHING FROM THEM YOU’RE JUST GONNA LOSE YOUR MONEY!!!
1 comment
Adam Z.PhoneBot
Hi our return processing times are Monday to Friday. If your return was received by us on Friday 7th June, it'll be processed tomorrow (Tuesday 11th June) as today's a public holiday.
No one's interes... Read more
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Find out how PhoneBot Online store compares to other Electronics & Computing Shops
Know better, choose better.
Craig
- 3 reviews
Faulty phones and no customer service
Purchased a phone online and it arrived faulty with the internal gps not working.. My first email ignored. They eventually responded to my second email and told me to take it somewhere else. Horrible customer service and faulty items.
1 comment
Adam Z.PhoneBot
Hi Craig
I'm the manager at phonebot and I replied to your email stating that you could take the phone to Samsung as it was under Samsung warranty and it would be quicker to get it replaced on the spo... Read more
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Questions & Answers
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Adam Z.PhoneBot
Thanks Mark. Much appreciated